Selreg is no longer working

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Laurent CEI

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3:46 AM (2 hours ago) 3:46 AM
to RCDevs Security

Hello, I'm having an issue with Selfreg.

The OTP token registration feature (SelfReg) is no longer working when a user logs in for the first time.

When I log in, it asks for my Windows password, then asks for my OTP code, but does not display the OTP token registration icon on the Windows login window.

However, I do receive an email with my OTP code to enter.

I don’t know what could be causing this issue?

Yoann Traut (RCDevs)

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3:52 AM (2 hours ago) 3:52 AM
to RCDevs Security

Hello,

Could you provide the logs from /opt/webadm/logs/webadm.log while attempting to log in and register a token from the Windows login screen?

Could you also provide the following information:

  • WebADM version

  • OpenOTP version

  • OpenOTP Credential Provider for Windows version

Regards,

Yoann Traut (RCDevs)

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5:20 AM (15 minutes ago) 5:20 AM
to RCDevs Security
* And the Selfreg version
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