WebADM pwreset behind AWS ALB

17 views
Skip to first unread message

Rajesh John

unread,
Aug 14, 2025, 6:23:55 AMAug 14
to RCDevs Security
Hello,

we have WebADM on AWS EC2 and able to hit the pwreset application when we are on VPN. But, when we put his behind a AWS load balancer and have route 53 cname setup,  we are not able to hit the webapps\pwreset. it gives an error "could not get source IP address"

Appreciate any pointers or setup guide for it

Thanks
Rajesh

Yoann Traut (RCDevs)

unread,
Aug 14, 2025, 7:38:54 AMAug 14
to RCDevs Security

Hello,

As far as I know, the AWS Load Balancer is an L7 load balancer, which adds the X-Forwarded-For HTTP header to forwarded requests. Additionally, the LB IP seen by WebADM may not be fixed, so you cannot configure just the IP in webadm.conf. WebADM will not accept forwarded requests if the LB IP is not known in its configuration.

I recommend configuring the reverse_proxies setting in /opt/webadm/conf/webadm.conf to auto, as described in the following documentation:
https://docs.rcdevs.com/endpoints_and_publication/

After making this change, restart the WebADM services for it to take effect.

Then, in the PWReset app configuration, make sure to check the box "Publish on Reverse Proxy/WAProxy".

After that, it should work.

Regards,

Rajesh John

unread,
Aug 14, 2025, 9:50:26 AMAug 14
to RCDevs Security
Thank you, i will attempt and let you know
Reply all
Reply to author
Forward
0 new messages