Shipping charge for "Donations to single mother of three” on Riv e-commerce site

Patrick Moore

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Mar 16, 2025, 4:11:48 PM3/16/25

to rbw-owners-bunch

I stumbled across this Rivendell charity in the online catalogue and when I plugged in a donation and went to my cart to pay, system dunned me $5 for shipping.

I don’t mind adding $5 if it goes to the charity and not elsewhere.

Has anyone dealt with this? How?

Thanks.

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Patrick Moore

Alburquerque, Nuevo Mexico, Etats Unis d'Amerique, Orbis Terrarum

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Cyclofiend Jim

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Mar 16, 2025, 4:16:14 PM3/16/25

to RBW Owners Bunch

I think that's a system issue. Using a fulfillment tool that is predicated on shipping physical items for an item which does not ship.
I would call RBW and have them see if they can change the listing so that does not occur.
They would likely refund your shipping fee. Seems like something no one has noticed before. Simple error.

But, I don't understand why you didn't just change the shipping to "Pickup" which makes the "shipping" charge "Free"

Jim

Cyclofiend Jim

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Mar 16, 2025, 4:20:08 PM3/16/25

to RBW Owners Bunch

Screen shot of result with Shipping chosen as "Pickup"

Screenshot 2025-03-16 at 1.17.37 PM.png

John A. Bennett

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Mar 17, 2025, 9:01:03 AM3/17/25

to RBW Owners Bunch

When I did a sample sale/check-out just now, it gave me the option of adding a donation; it did not automatically do it.

Best to call HQ, though, and ask someone who knows more than I do. (That would be anyone who answers

the phone).

John in Portland, Ore.

On Sunday, March 16, 2025 at 1:16:14 PM UTC-7 Cyclofiend Jim wrote:

Patrick Moore

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Mar 17, 2025, 12:22:56 PM3/17/25

to rbw-owne...@googlegroups.com

Thank you, Jim!

https://clip.cafe/the-pink-panther-strikes-again-1976/well-until-meet-again-the-case-solved/

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