Re: [RavenDB] Server has stopped working error

[Oren Eini (Ayende Rahien)]

Anything in the event log?
Can you try downloading again?

On Fri, Mar 15, 2013 at 10:13 PM, Andy Knight <andym....@gmail.com> wrote:

Hi all,

Just downloaded the latest stable release (for the first time in awhile) and unzipped.

But everytime I run start.cmd or raven.server.exe manually, it pops up with a "Raven.Server.Exe has stopped working...." error.

Only thing I can find is in the windows event logs:

Faulting application name: Raven.Server.exe, version: 2.0.2261.0, time stamp: 0x5114c38e

Faulting module name: MSVCR80.dll, version: 8.0.50727.6910, time stamp: 0x4fee6687

Exception code: 0xc000000d

Fault offset: 0x000000000001da44

Faulting process id: 0x205c

Faulting application start time: 0x01ce21b8166ceba2

Faulting application path: E:\dev\ravendb\Server\Raven.Server.exe

Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_88dc8c812fb1ba3f\MSVCR80.dll

Report Id: 558cd11e-8dab-11e2-bf48-20cf30352a3e

Faulting package full name: 

Faulting package-relative application ID: 

Im running Windows 8, 64bit.

Has anyone experienced this before?

Andy

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[Kijana Woodard]

Unblock the zip file?

[Andy Knight]

Ok, downloaded latest stable again. Extracted to a clean folder, and ran start.cmd.

Same error as before: Raven.Server.exe has stopped working....

Application event logs show the following INFO at the time of execution:

1) Raven (9348) 1-9Imyd-E:\dev\ravendb\Server\Database\System\Data: The database engine (6.02.9200.0000) is starting a new instance (0).

2) Raven (9348) 1-9Imyd-E:\dev\ravendb\Server\Database\System\Data: The database engine started a new instance (0). (Time=1 seconds) 

 

Internal Timing Sequence: [1] 0.000, [2] 0.015, [3] 0.000, [4] 0.000, [5] 0.000, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.032.

3) Raven (9348) 1-9Imyd-E:\dev\ravendb\Server\Database\System\Data: The database engine created a new database (1, E:\dev\ravendb\Server\Database\System\Data). (Time=0 seconds) 

 

Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.078, [4] 0.016, [5] 0.000, [6] 0.016, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11] 0.000.

The next 5 log items are type ERROR:

4) The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

5) The Open Procedure for service "ESENT" in DLL "C:\WINDOWS\system32\esentprf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

6) The Open Procedure for service "Lsa" in DLL "C:\Windows\System32\Secur32.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

7) The Open Procedure for service "MSDTC" in DLL "C:\WINDOWS\system32\msdtcuiu.DLL" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

8) Faulting application name: Raven.Server.exe, version: 2.0.2261.0, time stamp: 0x5114c38e

Faulting module name: MSVCR80.dll, version: 8.0.50727.6910, time stamp: 0x4fee6687

Exception code: 0xc000000d

Fault offset: 0x000000000001da44

Faulting process id: 0x2484

Faulting application start time: 0x01ce224c9a77a3dc

Faulting application path: E:\dev\ravendb\Server\Raven.Server.exe

Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_88dc8c812fb1ba3f\MSVCR80.dll

Report Id: db707721-8e3f-11e2-bf49-20cf30352a3e

Faulting package full name: 

Faulting package-relative application ID: 

Then finally, one last INFO item:

9) Fault bucket -770555184, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0

Problem signature:

P1: Raven.Server.exe

P2: 2.0.2261.0

P3: 5114c38e

P4: MSVCR80.dll

P5: 8.0.50727.6910

P6: 4fee6687

P7: 000000000001da44

P8: c000000d

P9: 0000000000000000

P10: 

Attached files:

C:\Users\andy\AppData\Local\Temp\WERD8C6.tmp.WERInternalMetadata.xml

C:\Users\andy\AppData\Local\Temp\WERE47A.tmp.appcompat.txt

These files may be available here:

C:\Users\andy\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Raven.Server.exe_4b865d97dc36ad1f7a26909929effbb12d75ab3_0edeeb8b

Analysis symbol: 

Rechecking for solution: 0

Report Id: db707721-8e3f-11e2-bf49-20cf30352a3e

Report Status: 4105

Hashed bucket: 41f645b5489f658ba0f37c54778c3680

The item 4 to 8 may be irrelevant, but I thought Id include them.

Ive also tried running as Administrator, but the same thing occurs.

[Simon Bartlett]

Did you unblock the zip file file before extracting it?

[Kijana Woodard]

Hmmm. I setup new instances all the time. I never use start. Always raven.server.exe. And I always unblock the zip file before extracting.

[Andy Knight]

Yes, unblocked the zip. Still same problem.

[Kijana Woodard]

Hmmmmm. Disable antivirus?

This thread looks like your issue. It suggests a hardware problem.

http://saintsreport.com/forums/f6/i-am-technical-stumped-help-windows-troubleshooting-115198/#.UUSW8xykoac

[Ryan Heath]

Searching for:

Exception code: 0xc000000d

Fault offset: 0x000000000001da44

Gives a lot hits about problems with performance monitor. 

Maybe the counters got corrupted? We have had a few on this list with this problem. 

Another thing might by a virusscanner. If you have one running, try to shut it down see if that helps?

// Ryan

Sent from my iPhone 

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[Andy Knight]

I ruled out antivirus. But after investigating, I fear it is some possible OS corruption, particularly around repairing performance counters.

Maybe its a good excuse for a reformat!

Thanks for your help.

Searching for:

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