renewing SSA membership

[Moshe Braner]

I followed the "click here to renew your membership" button on the ssa.org web site, and it failed - no surprise.  This time it failed at the end of the checkout, when I clicked the final button, it says:

"An account is already registered with your email address. Please log in."

And the "Please log in" button did nothing.

I guess I'll have to mail a paper check, again.

Anybody had better luck?  Is it OK to use "billpay" to send a check?

[Tony Condon]

suggest you call the office.

575-392-1177 

[Charles Mampe]

Become a life member, problem solved!

I did, back in the 70's.

[Moshe Braner]

The person who answered the phone helped me figure out that:

(1) I had to "validate" my login (click a link in an email), presumably since I have not logged in to the ssa.org site in a while (logging in to members.ssa.org is separate as we know), and:

(2) I set up automatic renewal 2 years ago (I forgot I did), but it failed last year (since the credit card expired by then), so the auto-renewal was "on hold" (with no notice sent to me).

So, for the best that can be done with the current system: set up auto-renewal, and set yourself a reminder to update the credit card info when it will expire, ahead of the auto-renewal time of the relevant year.

On Wednesday, February 19, 2025 at 4:17:40 PM UTC-5 Tony Condon wrote:

[Charles Mampe]

Glad you got it straight.

Thanks for posting the resolution to it. So, they did a 2 factor authentication. This is becoming the norm whether you asked for it or not.

[Moshe Braner]

They don't usually do that extra authentication.  Maybe just because I haven't logged in in a while?

Talking about fancy login authentication, will IACRA login be snarfed into the newfangled login.gov?  (Irrelevant for those of you outside the USA.)