Hi Roy, it's been a while!
I appreciate your input and your experiences - I remember reading them when we were debating getting the reel system on our towplanes.
However, our experience does not match yours, and we much prefer the reel system for our operation. While the additional complexity does require more tow pilot attention, our two systems have proven reliable, and any problems we have do not cause excessive down time or problems.
Yes it is expensive, and needs to be understood and used correctly - replacing the ropes annually is critical! Ground ops are definitely different (line crew need to be taught how to use the system) and tow pilots have more to worry about - but overall we feel its worth it and would not go back to a non-reel system.
As far as the mirror specifically - we only use that to confirm the rope is fully in when the switch clicks off and shows in - as a knot can stop retraction, as can a rope that is old and kinked and due for replacement. Then the tow pilot checks the mirror, and if the rope is not fully in, can try again or just land long and solve the problem. It no more takes pilot eyes away from lookout than checking engine Ts and Ps. Note that we are also in the process of installing PowerFLARM in all our gliders, already have ADS-B out in all our towplanes, and I fly with a PF Flex whenever I tow - so we take traffic awareness seriously!
As far as mirrors are concerned - the tiny external ones I see on most towplanes are really scary to me - we have a couple of huge custom made mirrors mounted on the instrument panel that let the tow pilot monitor the glider on tow without moving his head - and can detect glider movement out via peripheral vision immediately. Perhaps if more Pawnees had good mirror systems, upset problems would be detected earlier?
Cheers,
Kirk