A problem with turining raspberry shake on

[Chen Gong]

Hi all,

I entered  http://raspberryshake.local:5000 into chrome and an error came, then i check the ip of raspberry shake and entered IP:5000 and http://IP:5000. That error came again. Some useful informations are as follows:

I can ping the IP and no packet lose.

I've update the raspberryshake.

My computer system is Win7.

[Branden Christensen]

Hi Chen:

Thank you for the details. What is the IP? Does it start with 169?

Please send the logs from /opt/logs/*

Yours,

Branden

--
Some useful links:
 
Manual: http://manual.raspberryshake.org/
Do It YourSelf Page: http://raspberryshake.org/do-it-yourself
Shop: https://shop.raspberryshake.org/
Website: http://raspberryshake.org/
 
Instagram: https://www.instagram.com/raspberryshake/
Hashtag: #rasperryshake
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[Chen Gong]

Hi Branden,

The IP is 172.16.10.123.

The logs can be download from https://drive.google.com/open?id=0BxEIvFkM_UDjd2FTd0lpbHFhMmM.

Thank you.

在 2017年4月10日星期一 UTC+8下午12:21:11，Branden Christensen写道：

Hi Chen:

Thank you for the details. What is the IP? Does it start with 169?

Please send the logs from /opt/logs/*

Yours,

Branden

On Apr 9, 2017 22:40, "Chen Gong" <chengo...@gmail.com> wrote:

Hi all,

I entered  http://raspberryshake.local:5000 into chrome and an error came, then i check the ip of raspberry shake and entered IP:5000 and http://IP:5000. That error came again. Some useful informations are as follows:

I can ping the IP and no packet lose.

I've update the raspberryshake.

My computer system is Win7.

--
Some useful links:
 
Manual: http://manual.raspberryshake.org/
Do It YourSelf Page: http://raspberryshake.org/do-it-yourself
Shop: https://shop.raspberryshake.org/
Website: http://raspberryshake.org/
 
Instagram: https://www.instagram.com/raspberryshake/
Hashtag: #rasperryshake
---
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[Branden Christensen]

Good morning Chen:

In the postboot.log file I see that your unit does not have an Internet connection. Once you can secure an Internet connection (which is currently determined by pinging 8.8.8.8 (google)), you should be good to go. 

Yours, 

Branden Christensen

Director, OSOP & Gempa GeoServices

Director, Raspberry Shake project, @raspishake

USA: +1-206-414-1288; Panamá: +507-6747-1427

Get yours now! Visit shop.raspberryshake.org

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[Chen Gong]

Hi Branden,

Thank you for your reply. The shake have an Internet connection and it can ping 8.8.8.8. In the postboot file i notice that  the unit couldnt find active interface. Does it relate to the problem? The new log files can be download from https://drive.google.com/open?id=0BxEIvFkM_UDjX21ZVWFJbHZnQjQ.

在 2017年4月10日星期一 UTC+8下午7:46:19，Branden Christensen写道：

[Branden Christensen]

Hi Chen:

This is good news. And good morning. 

Please send me the output of:

$ ifconfig

Also, please reboot the unit and then send me the new postboot.log file. 

Yours, 

Branden Christensen

Director, OSOP & Gempa GeoServices

Director, Raspberry Shake project, @raspishake

USA: +1-206-414-1288; Panamá: +507-6747-1427

Get yours now! Visit shop.raspberryshake.org

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[Chen Gong]

Hi Branden:

Good morning. Thank you for your patience. I reboot the unit and the output of ifconfig is :

在 2017年4月11日星期二 UTC+8下午8:26:28，Branden Christensen写道：

[Branden Christensen]

Chen:

Good evening.

On the contrary, thank you for your patience. 

I am stumped. You clearly have a valid IP on eth0 and you can ping google on 8.8.8.8. So there are no internet connection problems that I can see yet postboot thinks otherwise. 

Let me think about this and then get back to you. 

Yours, 

Branden Christensen

Director, OSOP & Gempa GeoServices

Director, Raspberry Shake project, @raspishake

USA: +1-206-414-1288; Panamá: +507-6747-1427

Get yours now! Visit shop.raspberryshake.org

To unsubscribe from this group and stop receiving emails from it, send an email to raspberryshake+unsubscribe@googlegroups.com.
To post to this group, send email to raspberryshake@googlegroups.com.

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[Branden Christensen]

Chen:

We think you found a bug :) and Yunior has proposed a possible work around but it needs to be tested. Would you mind testing it for us?:

Step 1: 

$ sudo nano /usr/local/bin/postboot.rshake

Edit line 69

 ip=$(ifconfig $i | awk -F: '$1 ~ /inet addr/ && $2 !~ /^127\./ && $2 !~ /^169\./ && $2 !~ /^172\./ { gsub(/ .*/, "", $2); print $2; }')

change to:

ip=$(ifconfig $i | awk -F: '$1 ~ /inet addr/ && $2 !~ /^127\./ && $2 !~ /^169\./ && $2 !~ /^172.17\./ { gsub(/ .*/, "", $2); print $2; }')

$ sudo reboot; exit

Yours, 

Branden Christensen

Director, OSOP & Gempa GeoServices

Director, Raspberry Shake project, @raspishake

USA: +1-206-414-1288; Panamá: +507-6747-1427

Get yours now! Visit shop.raspberryshake.org

[Chen Gong]

Hi Branden:

Thanks a lot!!!  It works !!!   I can set the unit now!!!

在 2017年4月12日星期三 UTC+8上午10:09:47，Branden Christensen写道：

[Chen Gong]

Hi Branden:

Another problem occurs: i cant see my shake on Station View. Is it relate to the firewall issues? We did some changes to our router setting, does it enough? Anything else should i do? I attach some new log files.

Regards.

[Branden Christensen]

Chen:

Please check now :)

GREAT to see another station online in China!

Yours, 

Branden Christensen

Director, OSOP & Gempa GeoServices

Director, Raspberry Shake project, @raspishake

USA: +1-206-414-1288; Panamá: +507-6747-1427

Get yours now! Visit shop.raspberryshake.org

--

Some useful links:
 
Manual: http://manual.raspberryshake.org/
Do It YourSelf Page: http://raspberryshake.org/do-it-yourself
Shop: https://shop.raspberryshake.org/
Website: http://raspberryshake.org/
 
Instagram: https://www.instagram.com/raspberryshake/
Hashtag: #rasperryshake
---
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[Chen Gong]

Hi Branden:

Thank you for your time. I can see it online  :)  and i am curious about what lead to the issue. 

Regards.

Chen

在 2017年4月12日星期三 UTC+8下午11:14:15，Branden Christensen写道：

Chen:

Please check now :)

GREAT to see another station online in China!

Yours, 

Branden Christensen

Director, OSOP & Gempa GeoServices

Director, Raspberry Shake project, @raspishake

USA: +1-206-414-1288; Panamá: +507-6747-1427

Get yours now! Visit shop.raspberryshake.org

On Wed, Apr 12, 2017 at 4:44 AM, Chen Gong <chengo...@gmail.com> wrote:

Hi Branden:

Another problem occurs: i cant see my shake on Station View. Is it relate to the firewall issues? We did some changes to our router setting, does it enough? Anything else should i do? I attach some new log files.

Regards.

--
Some useful links:
 
Manual: http://manual.raspberryshake.org/
Do It YourSelf Page: http://raspberryshake.org/do-it-yourself
Shop: https://shop.raspberryshake.org/
Website: http://raspberryshake.org/
 
Instagram: https://www.instagram.com/raspberryshake/
Hashtag: #rasperryshake
---
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[gbgb9]

I think I'm seeing the same problem. I'm at work, on a 172.26.x.x/16 network and the RS gets an ip, is pingable, and can ping 8.8.8.8, but I can't hit it in Chrome with the raspberryshake.local:5000, or its IP:5000.  I'll be taking it home in a few hours where it'll stay, and that network is a regular 192.168.1.x/24 - So I won't be performing the workaround steps due to limited time, but I'll update if it still doesn't work when I get it home.

[Branden Christensen]

Great. Thank you for this confirmation. Would you mind sending me postboot.log to confirm?

Yours, Branden

[gbgb9]

Sure - it's pretty short, I'll just post it here:

2017 103 21:25:11: We have an internet connection
2017 103 21:25:11: Checking for NTP...
2017 103 21:25:11: NTP time active
2017 103 21:25:11: Cleaning up any dangling Docker data...
2017 103 21:25:12: Checking for software updates, see upgrade.log for details
2017 103 21:25:25: Cound not find active interface!
2017 103 21:25:25: Unable to determine a valid IP address
2017 103 21:25:25: Cannot continue without one...

(I can ping, ssh, WinSCP to raspberryshake.local or its 172.26.3.224/16 ip - I just can't hit the web interface on port 5000.

And here's the upgrade.log, just in case...

2017 103 21:25:12: Checking for software updates...
2017 103 21:25:12: Updating repo rsh-SW-updater
2017 103 21:25:14: Release is latest, Nothing to update.
2017 103 21:25:14: Updating Docker image rsh-fe-config
2017 103 21:25:21: Updating Docker image rsh-data-producer
2017 103 21:25:23: Updating Docker image rsh-data-consumer
2017 103 21:25:25: Software updates complete.
 

[Branden Christensen]

Excellent. Thank you. Yes, this is the exact same bug. 

We will squash this bug in the next update. 

Branden