For California and Nevada residents, we have also prepared a supplemental privacy policy in compliance with the California Consumer Privacy Act of 2018 (CCPA) and Nevada law (NRS 603A.340). Please review our supplementary privacy policy attached below for more information.
We process Personal Data only when necessary for the performance of a contract with you, for compliance with a legal obligation to which we are subject, or based on our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms for which require the protection of your Personal Data.
You can choose how we use your Personal Data using the Account Management tool. As we need to verify your identity before we follow your instructions on Personal Data use, you need to have a registered Account in order to access the Account Management tool. This means that if you are using a demo version of the Account, you will only be able to fully control our use of your data after you complete the Account.
We maintain reasonable and appropriate security safeguards designed to protect your information from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the information.
We and our partners, such as marketing partners and analytics providers, use cookies, which are text files placed on your computer, to help us analyse how users use our Products, and similar technologies (e.g. web beacons, pixels, tags and device identifiers) to recognise you and/or your device(s) on, off and across different devices and our Products, as well as to improve the Products we are offering, to improve marketing, analytics or website functionality. The use of cookies is standard on the internet. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to access the full functionality of our Sites.
For more information about the names of the cookies used on our Sites, the cookie provider (Wargaming, third-party analytics partner, or third-party advertising partner), the purpose of the cookie (necessary for website to function, performance, or marketing), and the cookie life cycle, you may click on the Cookie Settings link found at the footer of each Site. This link allows you to set your cookie preferences and control your cookie settings at any time.
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
If you wish to limit behaviourally targeted advertising, you can do so by limiting ad tracking in your device settings. Please note that opt-outs are specific to each browser and device and it may take a little bit of time before your opt-out choice will take effect.
For mobile advertising in apps, you can reset your Advertising Identifier and depending on your device, select to opt out of interest-based ads (Android) or turn on the Limit Ad Tracking setting (iOS).
For display advertising on the Web, you can also adjust your browser settings to limit certain tracking by means of cookies (e.g. for Chrome =GENIE.Platform%3DDesktop&hl=en), and by visiting the following sites: and
In order to fix crashes and other technical issues that may arise while you are installing the Games and using our Products, as well as to make our Products more suitable for you, we collect, store and use information about the device you are using the Products on, including what type of device it is, what hardware and operating system you are using, the device settings, unique device identifiers, and crash data (if any). Whether we collect some or all of this information often depends on what type of device you are using and its settings. You may also install applications collecting and using additional data required for fixing crashes, errors and other technical issues arising during your use of the Products, e.g., Wargaming Game Center and Wargaming Check.
To make our Products more suitable for you and only upon your permission we can also collect your precise GPS location from mobile devices. Wi-Fi and IP addresses received from your browser or device may be used to determine approximate location.
We may also collect certain data (like IP address, username, etc.) that is required for our detection, investigation and prevention of cheating in the Game and EULA violations. This data, being used only for the purposes of detection, investigation and prevention of frauds and cheating in the Game are deleted six months after their collection, unless the data can be used to prove that cheating has occurred. If the data can be used to prove that cheating or another fraud or EULA violation has occurred, we will further store the data for the establishment, exercise or defence of legal claims during the applicable statute of limitations. Please note that the specific data stored for this purpose may not be disclosed to you or any third parties, since the disclosure will compromise the mechanism through which we detect, investigate and prevent frauds and cheating in the Game, as well as other EULA violations.
We may use the information made publicly available, e.g. through YouTube, Facebook, Instagram and Twitter, in order to find out your opinion about Games and Products, so that we could take them into account while improving our Products. Such data collection can be carried out by Wargaming independently, or received from our partners making analysis of public sentiments on various issues.
In some cases, Wargaming receives your personal data as a data processor, which means that the data are controlled by our partners and we use them only in accordance with their instructions and applicable laws. We use this data in order to fulfil our obligation under the EULA, improve the Products, and when processing is required in order to comply with a legal obligation to which we are subject.
Payment partners. When you purchase in-game items, in-game currency, or time-limited premium memberships with your credit card, we may receive from our payment partners and process a part of your credit card number, information about your credit card issuer, as well as your full address for billing purposes;
Co-Promotion Partners. In order to provide you with in-game items and/or in-game currency for participation in various loyalty programs, we may also receive information from our partners, such as telecommunication companies, banks, cashback partners, travel agencies, and others;
Platforms. We also receive and use your identifiers and other information on other platforms like PlayStation5 computer entertainment system, Xbox One, App Store, Google Play Store, Steam, so that you can play our Games through these platforms;
We will use your Personal Data for our legitimate interests to advertise our Products in accordance with this Policy. Namely, once you have created an Account we may use your email address, nickname, IP address, mobile phone number, in order to send you personalized marketing emails, messages, targeted in-game and web offers about Games. Also, if you opt-in, we will send you personalized marketing emails, messages and in-game and web offers about Wargaming offline events, co-projects of Wargaming and its partners, as well as about Wargaming games, not using Wargaming ID.
We analyse your information to identify how to improve the Products and our operations to make them more suitable and interesting for our players in general. We also may ask you to respond to our Products-related surveys or questionnaires, and you always have the choice about whether to respond to them and which information you provide.
We use the information required for our detection, investigation and prevention of cheating in the Game and violations of EULA and Game Rules and policies only for the purposes of detection, investigation and prevention. If the data can be used to prove that cheating or another fraud or EULA violation has occurred, we will further store the data for the establishment, exercise or defence of legal claims during the applicable statute of limitations.
We will also use your information for audience matching services to reach people (or people similar to people) who have used or visited our Products or are identified in one or more of our databases (Matched Ads). This is done by us sharing a list of hashed emails. For instance, we use Facebook Custom Audiences to serve ads to our players on Facebook and Facebook Lookalike Audiences to serve ads to users on Facebook similar to our players.
Vendors and ad partners may act as our processors or in certain contexts, they may act as data controllers and independently decide how to process your information. We encourage you to familiarize yourself with and consult their privacy policies and terms of use. To opt-out of us sharing your hashed email address for Matched Ads please contact us at pri...@wargaming.net and specify that you wish to opt out of Matched Ads. We will remove your email address from any subsequent lists shared with ad partners for purposes of Matched Ads.
For the performance of a contract with you, compliance with a legal obligation to which we are subject, and based on our legitimate interests, we may share your personal data with the following categories of third parties:
When your personal data is shared with Wargaming affiliates and subsidiaries, as well as third parties outside the European Union or the European Economic Area, Wargaming guarantees an adequate level of personal data protection, including but not limited to, by entering into standard data protection clauses adopted by the European Commission with Wargaming affiliates and subsidiaries, as well as such third parties. We will provide you with a copy of the standard data protection clauses upon your request.
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