Feedback on Testing of USSD Functionality
ric...@praekelt.org
Note that Github issues have been raised (#430 & #431) as outcomes from the email thread below.
Thanks,
-Richard
On January 18, 2017 at 12:28 PM Richard Heslop wrote:
We may have hit a few more USSD teething issues in terms of an account
configured with both a USSD and SMS channel. On our account, we have added
both the Vumi USSD channel and a Nexmo account (South African number -
+27).
We have noticed:
1) In the Contact detail view, the 'Send Message' button causes the system
to attempt to send the message over the USSD channel. We can see the
attempted message send over USSD in the Message History.
2) If we build a Messaging flow and use a timer Trigger to start the flow,
the system also attempts to send the messages over USSD. We can see the
attempted message send (Broadcast) over USSD in the Message History.
3) On a USSD Flow, the system allows the user to specify a 'Send an SMS
response' action. However, the system displays the content in the message
field onscreen in the USSD session. In our current use case (post-signup
notification SMS), we can work around this using a campaign with a
zero-delay message rule. Is it expected that the system will (later) allow
sending of SMS from within a USSD flow?
Please let us know whether there is a workaround for this?
Thanks!
--
*RICHARD HESLOP* | PROJECT MANAGER
*M*: 082 395 9371 *S:* richard.heslop
*PRAEKELT*.ORG
@praekelt.org
Eric Newcomer via poweredby.uservoice.com |
On three, my intuition is that we would support sending sms messages from with a USSD flow (presuming that you have a channel capable of sending messages). I'll have to check with the team and discuss. In either event, the SMS Response action should definitely not show up in your USSD session, so that part deserves it's own issue as well.
Best,
Eric
2:27 PM (17 minutes ago) | |||
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