WhatsApp Attachment Twilio

[Bussury Omary]

hello Team,

 I can send text message from WhatsApp via Twilio  to rapid pro, but when I send image or video, I cant display image/video in RapidPro.

I have attached image for further clarification.

  

when I click the image to view or download this is giving me

and 

[Rudi Giesler]

Hi!

For attachments, you need an S3 compatible service hooked up to store and serve attachments.

That config will need to be in courier (which receives and stores the messages), and the rapidpro django application (which generates the URLs for the images)

Regards,

Rudi

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[Bussury Omary]

Thank you for the clarification. 

[Bussury Omary]

Hello team,

Im just want to know if there is any way/url out of S3 service to access the images stores in Courier storage folder.

It seemed all whatsApp attachment are stored in that folder if no s3 available

[Rudi Giesler]

Here is in the code where it falls back to file storage if no S3 storage is configured: courier/backend.go at main · nyaruka/courier (github.com)

You can see here though: gocommon/fs.go at main · nyaruka/gocommon (github.com) , that the filesystem storage is only suitable for unit tests. So it's not designed for actually running RapidPro, just to be able to run the courier tests without needing S3.

So you have to have an S3 or S3 compatible service to be able to use media in Courier.

You can add to your webserver config to serve files from that folder, but I don't know what effect it will have, or how it will interact with the other components of RapidPro, since it's not a supported configuration.

Regards,

Rudi.

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