Nomatter what I do I can't seem to be able to connect my Samsung NX30 to my phone? I bought it about a month ago and am just now trying to use this feature because I want my photos on my phone and my computer. USB connection works fine for plugging it into my laptop but I can't connect it to my phone that way and the wifi won't work! I lost my manual, can't find anything that helps online, and I can't connect it to my phone or my home network. Am I missing something? Please help!
I've had my Samsung camera for three years and used to connect to my phone all the time no problem. As of recently no matter what I do it will not connect to my iPhone, iPad or my boyfriends Samsung smart phone. It sucks because it was my favorite feature about the Camera
Hi, this is an out of topic question. I own Samsung NX30 camera and since you do too I am just wondering if you are experiencing the same problem? The "Wi-Fi" features of my camera do not work anymore, it's directing me to a "Korean Browser". For example, if I were to e-mail myself a photo using the camera, it wouldn't get passed the Korean browser, I have no clue what it says. It seems to me that these features are no longer supported which sucks a lot!
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Easy to set up, clear wide view from your phone. So cool to access a camera live feed on your phone. Wherever you are you have the peace of mind to check the camera and see what is going on.
-- JNM1967, Holland, MI
Really solid hardware that is custom designed for garage environment. Feels much more solid than a normal indoor camera and has expanded temperature specs to meet garage environment.
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The camera was incredibly easy to set up and use. I had it up and going within 5 minutes. It gives a nice clear picture. The communication option is really great to see and hear what is going on.
-- MLSJCM, Waltham, MA
This was very easy to install and use. All I had to do was add it to my MyQ app, enter my WIFI password and it was up and running. Gives me a good view of what is going on in my garage from wherever I may be.
-- tszellers, Goodyear, AZ
The set up was extremely easy and was accomplished in less than five minutes. The magnet in the base of the camera is extremely strong and attached securely to the garage door opener. Camera gives a very clear picture of what it sees.
-- Terry39, Summerfield, FL
I love this camera. The ease of installation with the app is simple. The picture is super clear and has a nice wide field of view. Perfect to monitor the comings and goings from the garage. Also, the packaging is top notch. Very high quality.
--Karl, Salisbury, NC
The Smart Garage Camera is a Wi-Fi camera that connects to your home Wi-Fi network. It lets you see and hear what is happening in your garage, from anywhere in the world, using your smartphone. The camera is optimized for garage conditions. It is designed for a broad temperature range, comes with Wide Dynamic Range (WDR) for high contrast scenes and features a magnetic base so it easily attaches to the metal cover of any myQ connected of garage door opener.
The Smart Garage Camera has a magnetic base w/ adhesive disk accessory, so it easily attaches to the cover of any myQ connected garage door opener. You will need a strong Wi-Fi signal in your garage to connect the Smart Garage Camera to myQ via your home Wi-Fi network.
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While searching online I also found a different way to select the Tap_XXX_XXX network from my wifi settings. Even though I found the network while connecting, I noticed that the network was in wifi 4 (version) while my router is wifi 6 and also the network SSID Tapo_XXX_XXX did not broadcast connectivity.
Thus, I tried the whole process again with my mobile HOTSPOT. I turned my mobile device to a hotspot and followed the app instructions. Everything worked as expected. But this is not my ideal scenario because I want a wifi connectivity, not a mobile hotspot.
Changing the router default DHCP settings should do the trick. Did you manually add your camera's static IP? I am not sure how to find the static IP of a TAPO camera, because in my case the Tech support shared it with me. Once you manually add your camera's static IP you shouldn't experience disconnections. In your case I would test the following:
3. When you change the router default IP from 1 to 0 (i.e. 192.168.1.1 to 192.168.0.1) you should next restart the router. After restart if you connect your laptop/desktop it must have a different IP address than before. For example every time you connect a new device to the WIFi network from a previous IP like 192.168.1.150 the device should now have 192.168.0.150 (notice the change from 1 to 0).
Disclaimer: I want to clarify to the rest of the fellows reading the thread. My issue had to do with my router and not any defect of the camera. My router had some strict configurations from the router provider (i.e. the default IP to 192.168.1.1). And since I wasn't an expert in networking and WiFI connections I came in contact with the pros from the tech support of TP-Link. That's why it took me over 1 month to investigate and resolve my issue.
My network topology is a very simple one for a home network. Not sure what more you need about that. I have the Speedport Plus 2 router from COSMOTE. The router has band steering available for 2.4g and 5g. But I have split the two bands to two separate MAIN networks. Each band has each own SSID and Password.
I have also seen in some forums that the firmware version of the Tapo C225 V2 is updated in 231204 while mine device has the version v.1.0.7 231118. Maybe the firmware update is not yet available for Greece? I checked the firmware version once I completed the setup with mobile-hotspot approach and auto-rephresed multiple times.
Every way I tried failed at the Pairing step (after connecting to the WiFi) and waiting for the pair of the device to complete. It's really weird that the camera can pair with the Mobile Hotspot and not the Router when both approaches use Wifi-6 standard and 2.4g band.
Regarding this case, to assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.
Yes, I tried connecting the camera on the Guest WiFi and had the same Pairing problem. Eventually, I made some progress today. I found the camera's wifi network, something like Tapo_Cam_xx7A. However, even though the WiFi name can be reached, it does not transfer data. I don't have internet when I connect to the camera's WiFi network. Moreover, based on the official documentation [ -
link.com/gr/support/faq/2710/], the Android setup suggests connecting directly to Home WiFi and not through the camera's WiFi.
It's not a problem with camera WiFi. Camera WiFi does not have internet access, it's for configuration only. Tapo App can only find the camera when the phone connects to its WiFi. You already passed that step.
Ok, so basically as soon as I connect to the camera through Bluetooth I will be able to see the Camera's Wifi. And for Android I should not use it for configuration, am I right? Based also on the official documentation, where the Camera's network is used when setting up the camera from iOS and not Android.
Camera WiFi is visible to everyone and it will disappear after the configuration is done. This model Tapo C225 is configured via WiFi, not Bluetooth, and whatever mobile devices are used for configuration, they need to be connected to the camera WiFi before the app can discover and find the device for the rest of the configuration (connecting to the router WiFi, setting the device name, selecting the icon, etc.).
I came in contact with the technical support of TPlink and for the past month, we tried to resolve the problem. Eventually, we solved it by giving a static IP to the camera from my router. The root of the problem was DHCP server that couldn't assign an automatic IP address to my camera. After contacting TP-link tech support an engineer informed me that the camera's IP was 192.168.0.xx and my router was configured to assign IPs only to devices with IP 192.168.1.xx. Thus, by changing the .1 to .0 in my router DHCP configuration and assigning the static IP of my camera I managed to resolve the issue. Also, the tech support created a custom framework for my Tapo app to identify and resolve the issue. I would advice you to open a ticket to the official technical support of TP-Link, but keep in mind that the process will take over a month.
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