Edge 510 Corrupt

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Paul Toigo

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May 28, 2014, 7:11:24 PM5/28/14
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Just like what RICKYLUKE reported, today my Edge 510 "has no activity profiles and no display pages to see info on a ride. When I try to add an activity file with display pages, it locks up.”

https://forums.garmin.com/showthread.php?40213-Edge-510-stuck-on-loading-profiles-screen-after-resetting-during-ride/page2

I've performed a master reset as specified by Garmin to no avail.

https://support.garmin.com/support/searchSupport/case.faces?caseId={77bcd0f0-4ac2-11e2-e8a7-000000000000}


Does anybody have any suggestions? With the Dirty Kanza in 3 days, I'm out of time for a warranty replacement.

WMdeR

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May 28, 2014, 11:02:25 PM5/28/14
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Well, head to your local REI and pick up an 810.

You can always return it. They'll accept it with a dirty look, and you may find that you like the maps.

Alternatively, Dirty Kanza also provides an excellent cue sheet. Generations of randonneurs can't be too wrong. If you don't have a cue holder, a binder clip and a zip tie will help. Get some contact paper (or print the cue sheet on waterproof paper), and laminate the critical cue sheets.  

Finally, you may find some relief in downloading the newest version of the firmware for the 510. I had to do that once with a Garmin 500.

Enjoy Dirty Kanza, and please let us know about your ride!

Best Regards,

Will
William M. deRosset
Fort Collins, CO

Susan Otcenas

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May 29, 2014, 9:07:19 PM5/29/14
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>>>Well, head to your local REI and pick up an 810.
>>>You can always return it. 

With all due respect, please don't do this.  

Purchasing something and using it with the full intention of returning it is not ethical.  Yes, they may take it back, but that still doesn't make it right.

Retail (and especially bicycle retail) is a tough business and getting tougher all the time.  Encouraging abuse of return policies only serves to make it ever harder on retailers, especially "the little guys" to survive.    Used product is not re-sellable, and when nothing is actually wrong with it the manufacturers don't take it back.   Who do you think eats the loss when you do this?   The retailer.   An REI or an Amazon may be able to absorb some of that, but independent retailers like your local bike shop or TeamEstrogen.com really feel it every time they/we are forced to absorb this sort of thing because the Big Guys (like Amazon and REI) do it.  

Independent retailers are dropping like flies.  It will be a sad day indeed when the last retailer standing is Amazon.

Thank you for your consideration.


Susan


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Susan Otcenas
Team Estrogen, Inc.
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WMdeR

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May 29, 2014, 10:48:02 PM5/29/14
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Dear Susan,

My first line was tongue-in-cheek. I should have added an emoticon.

However, an 810 would likely be a better resource for a GPS-dependent user in eastern KS, particularly given that the organizers more-or-less require a GPS and a cell phone for the (mandatory) SAG support vehicle to find an injured rider etc. If the 510 doesn't come back from the dead tonight with firmware and a hard reboot, then it is off to the closest big-box that sells mapping bike GPS. Don't forget an external battery pack--the OP will be pushing battery life on Dirty Kanza. 

Best Regards,

Will

Larry Parker

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May 29, 2014, 10:56:39 PM5/29/14
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AMEN, Susan!
I am always amazed when people try to pull this kind of crap.
And I am not even in retail.  :-)
 
Larry
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Paul Toigo

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Jun 1, 2014, 3:46:59 PM6/1/14
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AMEN indeed.

Yes, the DK folks provide fine cue sheets and a good rando would have used them. I kept them in my Camelback for backup. For me, it's far more effective to follow the breadcrumbs and virtual partner on a Garmin.
http://bikeroutetoaster.com/BRTWebUI
Since I only rode the half-pint (111 miles), battery life of the Garmin isn't a concern.

A co-worker loaned me their Edge 500. I used to own one, so I'm familiar with the unit. The screen on my cell phone was damaged a few week ago and slated to be repaired on my way out of town. That didn't happen because the replacement screen didn't fit. I intended to ride without a cell phone, but my fiance forced hers on me.

Jim Cummins and his staff do a wonderful job with this event. The ride was a blast, but my beloved Randi (IF naked Ti Club Racer) got trashed. I wish I had carried a camera instead of the cell phone. I saw infinitely more cows than cars, a dung beetle hard at work, a radar repeater tower at the "summit" of the ride with one antenna that appeared to have fallen to the ground, and lots of beautiful vistas. There was plenty of bounding, creek crossings, and wheel spinning on clay, but I was able to lay in the aerobars for much of the ride. I had no flats or mechanical issues, but saw a dropped chain in the first mile of asphalt, many flats, riders missing turns, a tandem with a trashed rear Velocity rim being walked back, and one pour soul on his back and face bloodied where ruts running along (parallel) to the track. One of my "teammates" passed out momentarily in a watering hole soon after the race. Funny, but not, a 200 finisher couldn't unclip after the line and managed to injure himself. They unclipped him, but couldn't get him off the bike. So they removed the saddle and post and rolled the bike away. He then managed to gingerly walk away.

Paul Toigo

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Jul 15, 2014, 10:04:29 PM7/15/14
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My Garmin Edge 510 has been acting flaky again. I checked for firmware upgrades and found that the same day my Garmin insider had my unit fixed, version 3.10 was released.

http://www8.garmin.com/support/download_details.jsp?id=6049

“Changes made from version 3.00 to 3.10:

    Fixed an issue causing settings and activity files to be deleted unexpectedly.”

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