Thisprivacy policy applies to all personal data processed by full-time and part-time employees, when acting on behalf of ETAP, contractors and partners doing business on behalf of ETAP, as well as all legal entities, all operating locations in all countries, and all business processes conducted by ETAP.
Many of the tools and information available on this website do not require you to provide personal information. To take advantage of certain features, we may ask you to provide personal information, such as your e-mail address, name, home or work address, telephone number, job title or industry, in order to transact business and respond to your inquiry. We may also collect demographic information. If you choose to make a purchase or sign up for a paid training or course, we will ask for additional information, such as your credit card number and billing address. In all cases, your decision to provide us with personal information is voluntary, and such information will only be used to help transact your business or respond to your questions.
This anonymous data is stored separately from any personal information you may have provided to protect your privacy. The data is used for statistical purposes in order to improve our website and services.
When you receive newsletters or promotional e-mails from ETAP, we may use Web beacons, customized links or similar technologies to determine whether the e-mail has been opened and which links you click on, in order to provide you with more focused e-mail communications or other information.
In all cases, your decision to provide us with personal information is voluntary, and such information will only be used to help transact your business or respond to your questions. From time to time we might exchange, share and/or cross-reference information, including contact information about you with our affiliates that will enable them to contact you regarding any products and services that may be of interest to you.
ETAP and its affiliated companies do not sell or disclose any personal information obtained from our website visitors without their consent to any unaffiliated third party for purposes unrelated to servicing their requests, unless required to do so by law or other regulatory authority.
Your personal information will be retained for as long as it is necessary to carry out the purposes set out in this privacy policy (unless longer retention is required by the applicable law). However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review. We may keep an anonymized form of your personal information, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.
Many visitors to our website wish to remain apprised of new products and services and opportunities. In that case, you may request to receive e-mail messages from us by so indicating and providing your contact information.
Our website may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such sites.
In order to improve our products and services and website and provide more convenient, relevant experiences to our customers, we may use "cookies," "web beacons," and similar devices to track your activities. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card. It cannot be executed as code or deliver viruses.
A web beacon is a small transparent gif image that is embedded in an HTML page or email used to track when the page or email has been viewed. We may include web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon. This device is similar to a cookie in that it tracks your visit and the data can only be read by the server that receives the data. It is different than a cookie in that it is not browser-based, may not function as an identification card, and does not store any data on your computer.
We take precautions to protect the security of your contact information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.
By giving us information or allowing it to be collected, to the fullest extent permitted by law, you agree that you will not make any claims against, and that ETAP, and its affiliated companies, will not be held liable for, any claims, losses or damages which may result, directly or indirectly, from collection of that information, including from misuse, unauthorized access or disclosure and loss or corruption by computer viruses and other sources of harm to the information we collect.
Data protection law provides individuals with certain rights, including the right to: access, rectify, withdraw consent, erase, restrict, transport, and object to the processing of their personal information. Individuals also have the right to lodge a complaint with the relevant information protection authority if they believe that their personal information is not being processed in accordance with the law. Further information about your rights is set forth below:
Right to withdraw consent.
You may, as permitted by law, withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
Right to object to processing.
You may, as permitted by law, request that we stop processing your personal information.
Right to erasure.
You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.
Your right to lodge a complaint with the supervisory authority.
We suggest that you contact ETAP at:
le...@etap.com about any questions or if you have a complaint in relation to how we process your personal information. However, you do have the right to contact the relevant supervisory authority in the relevant country directly.
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Averaging two upgrades per year, ETAP remains the most cutting-edge design, engineering, operation and automation solution on the market today. With each release, ETAP is enhanced with engineering intelligence, optimization features, and automation capabilities to save you time and money.
ETAP Files are always forward compatible. This means that a newer version of ETAP can read any file created with any earlier version of the program. ETAP Files include project databases, engineering device libraries, equipment warehouses, graphical visualization themes, engineering rulebooks, data exchange interfaces and many more.
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