Last year I got a new Windows 10 laptop. Without getting into details, after I had installed QB Pro 2021 and turned it on, it asked me to install Internet Explorer (IE) 11. Because of a configuration error from the laptop manufacturer, it was quite a feat to install IE 11. Nevertheless, I got it installed and my version of QB Pro worked.
I was getting ready to upgrade to Windows 11 when I remembered that problem. It turns out that IE will not be included but I can put Edge browser in IE compatibility mode. However, I really don't want to do that and want to use Edge in its "native" mode.
Thank you for taking the time to respond to my question. However, that is not the issue I asked about. I have no interest in anything to do with updating or installing IE. I already stated that I did that last year and now I would like to know, as I mentioned in my post, whether or not "Intuit going to either REMOVE the dependency on IE (which is absolutely ridiculous to have that need for it to work) or are they going to make changes so that it will work with ANY browser?"
In QuickBooks Desktop, we still use Internet Explorer (IE) 11 (32-bit). We're aware that Microsoft has announced that it will no longer support this browser's updates. However, we'll continue using it until we receive updates from our engineers.
I appreciate your response. However, this changes things for me. I am not going to stop using Edge as it is a better browser than IE. So I will be looking at other solutions other than QB. I am still shocked and frustrated that Intuit will continue this vastly obsolete practice which in essence holds us hostage to not using the latest features from Microsoft, specifically Edge. I will not be using IE as my default browser.
Please don't hesitate to let me know in the comments if you have other concerns about data management and questions about using IE in QBDT. I'll gladly help. Take care, and I wish you continued success.
Now that microsoft has announced that ie is officially "dead", will we have alternatives to ie to use with QB Desktop or do we allow our software to be vulnerable to attacks through the non-supported avenue?
I am locked out of my QB Premier 2021 program. I've been trying ALL DAY to get help and I'm exactly nowhere. The final straw: I just hung up from QB so-called Support and they said since I have a standalone version of QB and not a paid support version, they won't help me. !!!
The message I'm getting when I try to open QB says IE is turned off on my computer. I did make IE inactive on my computer a while back because I never use it, and it's now useless for every other purpose in the world (not to mention highly insecure). But now -- it's GONE. Just GONE. I can't turn it back on because it disappeared. But even though it's past the date of "retirement" QB demands I use it. And now there's not a single place on earth (according to Microsoft) where I can reinstall it. So now what QuickBooks? A couple of questions:
I can't even access QB now to do anything, including update my software (in the desperate hope it will change something - anything - to get me out of this mess). I am FURIOUS. I should be able to access QB without a partner involvement. You can cozy up to MS all you want, but let me access my data!
If you're using an older version of QBDT and opt to continue using it, you'll need to have an IE installed on your computer for the system to run. With this, I'd recommend consulting an IT expert to do so.
On the other hand, if you're currently using a QBDT-supported version (without a subscription, like 2020 and 2021), you'll have to manually download the latest updates. This way, you'll receive the most recent critical updates and then get back to business and access your data in no time.
You can also get updates directly from our website (please see the the screenshot below for your reference). To know more about this, you can refer to this article: Update QuickBooks Desktop to the latest release.
Also, you may want to check out this article in case you need to know more about the features included in the QBDT 2022 release and how you can use them to benefit your business: What's new in QuickBooks Desktop 2022.
which implies they made a mystical custom browser, which is a load of bull- it's apparently an open-source version of chrome(ium) that is called cef sharp- which they implemented poorly to boot. How do i know this- when QB locks up if you check windows task manager you'll see a pile of subprocess under qb that say "CefSharp.BrowserSubprocess(32bit) and it won't let you kill them off individually instead you have to burn QB entirely.
Also- a little hint- when they open a new browser window- often the rocket scientists at intuit did soemthign wrong because the browser opens too big inside the QB window and the title bar is gone. Since there is no title bar there's no x to close it out and you get stuck. Hint- you can go to the left edge of the window and try to resize left/right. That will then force it to redraw with the title bar so you can get an x to close the window and go back to qB.
Thanks to everyone for your responses. As I mentioned in other responses, I managed to install IE 11 on Windows 10 (even though something in the original configuration of my laptop did not allow me to do so) and was functioning fine that way. My main concern was, and continues to be, that Intuit would depend on a specific browser for it to function.
Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.
I can't update the program because I can't open the program. I did a clean install with the latest update and still get the "You can't open quickbooks because you don't have internet explorer" I've been messing with this for 7 hours today. It's going to be great when all my historical client data cannot be accessed because quickbooks is out of date. So now I get to do a virtual machine with an old version of windows just to access the same stuff I've been accesing for 10 years. Beyond frustrated with Intuit at this point.
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