So I thought, ok, maybe marking an email as read is a client-side only activity. So I sent myself an email, closed Outlook, opened the email on my iPhone (thus marking it read). Then I opened the Outlook again and the email was already marked read. So clearly marking emails read can be a server-side activity.
You can using the outlook web app, set up a rule that will mark the mail as read, and it will work as if it truly was server-side. Anyways, it never pops up as unread in my iphone, even if I don't have the web app or outlook open.
Outlook for iOS and Android provides users the fast, intuitive email and calendar experience that users expect from a modern mobile app, while being the only app to provide support for the best features of Microsoft 365 or Office 365.
When an organization decides to standardize how users access Exchange data, using Outlook for iOS and Android as the only email app for end users, they can configure a conditional access policy that blocks other mobile access methods. To do this, you will need several conditional access policies, with each policy targeting all potential users. These policies are described in Conditional Access: Require approved client apps or app protection policy.
Because this is a device management solution, there is no native capability to control which apps can be used even after a device is enrolled. If you want to limit access to Outlook for iOS and Android, you will need to obtain Microsoft Entra ID P1 or P2 licenses and leverage the conditional access policies discussed in Block all email apps except Outlook for iOS and Android using conditional access.
Outlook for iOS and Android should be enabled by default, but in some existing Exchange Online environments the app may be blocked for a variety of reasons. Once an organization decides to standardize how users access Exchange data and use Outlook for iOS and Android as the only email app for end users, you can configure blocks for other email apps running on users' iOS and Android devices. You have two options for instituting these blocks within Exchange Online: the first option blocks all devices and only allows usage of Outlook for iOS and Android; the second option allows you to block individual devices from using the native Exchange ActiveSync apps.
Outlook for iOS and Android lets users integrate popular apps and services with the email client. Add-ins for Outlook are available on the web, Windows, Mac, and mobile. Since add-ins are managed via Microsoft 365 or Office 365, users are able to share data and messages between Outlook for iOS and Android and the unmanaged add-in (even when the account is managed by an Intune App Protection policy), unless add-ins are turned off for the user within the Microsoft 365 admin center.
We use Meraki MDM for our company iPhones, and it's configured so that when we install our Exchange email profile on the devices, the Default Account for Contacts automatically sets itself to our Exchange profile rather than On My iPhone, so that our users' contacts automatically sync with their email and can't be lost if the phone is reset. We're currently switching from Exchange to O365, and the O365 email profile isn't behaving the same way; the default contacts account remains On My iPhone after the profile is installed, so any new contacts won't automatically sync with their email accounts (the default account can still manually be changed in iPhone settings). We know the current Exchange email policy is somehow able to set itself as the default automatically, but we can't figure out where that setting exists (whether it's in Exchange/ActiveSync or Meraki) in order to set up the O365 profile the same way. Does anyone know what controls this?
Why this happens depends, but typically it is because an email message is trying to be sent when an internet connection is either inactive, or inadequate. Sometimes that is the cellular connection itself perhaps in a low service area, or sometimes it is the remote mail server that is not responding.
I tried all of these things without success as I was trying to send a video that was too large I believe. Eventually was able to open email and delete the attachment only ( had to use cut) then added a new email address (my own) and deleted the original email address amd it finally sent.
I have an iPad 2, and an iPad 4. Both devices routinely pull this crap. Apple charges a premium price for products that have to be rebooted every time I want to send an email? Really?? Funny, my Android phone NEVER does this.
Solution : I opened a pdf file from my ibooks and used the send email option to send that file to myself. I checked on my pc that it was sent and received. It was. The jammed email I tried to send earlier then appeared on my ipad and there was an option to delete it. After that, everything was fine. Problem solved !
I too had an unsent email stuck in spinning land for about 3 weeks. Others would delete just fine, but one was truly stuck. After reading these suggestions, Duane and Lee, in particular, I was able to delete the unsent email by putting the phone in airplane mode and THEN rebooting. The edit option was available and poof, it was deleted.
The knowledgeable lady at the Apple store said to do the following:
Delete the mail account:
Settings > Accounts & Passwords > POP > Delete Acct
Then, add the account back in:
Add Account (should appear after acct deleted) > enter your name, email address, and email password.
Great! When i force quit "bird" on my Activity Monitor (which was using 99.7% of my CPU), it stopped the transfer and apps stopped crashing immediately on the Open / Save dialogs. It of course restarted the transfer, but now its actually progressing. I also followed advice from yellowchilli and rechecked the box and now my files re-appeared on my Desktop and in my Documents.
The same thing happened to me when I changed my apple id email account. Everything went haywire and icloud deleted my desktop and documents folders. However, when I go into "all my files" in finder, all of the files that used to be on my desktop are in the all my files section.
You don't need to sync every email if you want to search for old messages on your iPhone. Modern versions of iOS such as iOS 12 and iOS 11 find emails that haven't been synchronized and that aren't currently visible.
Go to Settings > Accounts and select the email account with issues. Tap Sync account, then tap the three dots and select Sync now.
Try to refresh your Mail app before attempting anything more complicated manually. Open the app's inbox, drag your finger down the screen until you see a spinning wheel, then release it. This should prompt the app to (re)connect to the email servers.
A connectivity issue can cause your iPhone emails to quit updating. To refresh your connection, open your iPhone's Settings app and turn on the switch next to Airplane Mode. You could also tap Airplane Mode on and off from your Control Center. Here's a guide to using and customizing the Control Center on your iPhone.
To do so, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and any VPN/APN settings you've used before. After completing the network settings reset, you must manually reconnect to any Wi-Fi network. You should then force close and reopen the Mail app to see if the problem persists.
If you're still not receiving emails on your iPhone, it may be an in-app issue. Typically, you'd get email updates and notifications if you have the Push button turned on for the app. Instead of trying to 'fetch' your emails, Push instructs the email servers to 'push' them to your iPhone.
So when your iPhone emails stop updating, take a quick trip to double-check your email update settings. Start by heading to Settings > Mail > Accounts > Fetch New Data, then toggle on the Push button. However, enabling Push is not recommended if you want to extend your iPhone's battery life.
A sure method to reset any possible in-app issues is to delete and reinstall the app itself. This will restore any settings you may have tampered with to default and possibly fix the problem of your iPhone emails not updating.
Although Mail is part of the iPhone's stock app portfolio, you can reinstall it just like any other app. That should give you a clean slate to start setting up your email accounts from scratch, avoiding any issues with the current setup.
Then, reinstall the Mail app from the App Store, launch it, and sign in with your email address. You can add any additional accounts in Settings > Mail > Accounts > Add Accounts.
If the problem is that you're not getting notifications for email updates, you should check your Notifications settings. Open the Settings app and go to Notifications > Mail. If Allow Notifications is toggled off, tap the toggle to enable it.
Then, ensure that the notification settings (Alerts, Sounds, and Badges) are set up to alert you when a new email drops in your inbox. You can customize other notification settings in this section as well.
But notifications on iPhone can be complicated to work with, which could be why you're not getting emails on your iPhone. That's why we have a dedicated article on various fixes to try if you're not getting any notifications on your iPhone.
This is a known bug in the iOS Mail app. You can in fact access the more recent items (via your web mail or even an alternate email app or email client.) The Mail app is actually grabbing the wrong subset of your Inbox email which causes some email to appear to be missing.
Most all other email clients on the face of the planet (including Apple OSX Mail) fetch from your mail server by latest arrivals first instead of most recently copied or moved. Or they fetch them all, which avoids the problem as well.
df19127ead