HCL rek- CyberArk Sr. – Build and Support / Ops Lead - Alpharetta, GA / Dallas, TX (2-3 weeks remote max. then onsite)

[Rahul s]

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Hi Team,

 

Please support on the below requirement with profiles ASAP –

 

PLEASE UPLOAD PROFILES TO BR# 1286520BR  AND SHARE REF# ASAP TO PROCEED – RESUMES SHARED WITHOUT BEING UPLOADED AGAINST THIS BR AND REF# WILL NOT BE CONSIDERED.

 

 

Position: CyberArk Sr. – Build and Support / Ops Lead 

Locations: Alpharetta, GA  / Dallas, TX (2-3 weeks remote max. then onsite)

Rate :  $50-53/hr, can go slightly higher for right candidates

 

 

Following will be CyberArk Sr. Lead responsibilities:

•       Work on EFTPS Build activities.

•       Target System on-boarding

•       Single Point of Contact for support services

•       Lead the complete operations team on technical front

•       Respond to the email’s for any advisory task.

•       On-call support with the aligned support team member.

•       Debugging the issues

•       Provide the onsite support for Major/Minor upgrade.

•       Perform RCA’s

•       DR Failover drills

•       Define any new policies in the PAM Solution

•       Break glass password retrieval

•       Update documentation as and when required

•       Any new server Account Addition /Deletion for existing types of integrations.

•       Adding users in the group and opening of firewall port request.

•       Troubleshooting of operational issues like:

a.       Authentication Failure (LDAP user’s/application Internal users like appuser and gwuser)

b.       End point target server connectivity issue

c.       Password change/verification failure on

                                                                           i.      Scheduled task

                                                                         ii.      OS (Windows/Unix/Database) level Login accounts

d.       PAM Daily scheduled backup failure

e.       DC to DR data replication failure

f.        PAM Email notification related configuration

•       In an unforeseen event or in case the issue is not resolved via L3 team, log PAM support ticket with OEM and follow up for timely resolution.

•       To perform drills related to:

a.       DC-DR

b.       DR-DC Fall-back

c.       Vault Restoration

•       Business continuity with DR environment

•       Manage policies configured in the PAM solution

•       Creating new policies

• Consider up to 50 target systems consisting of 25 Linux (Multiple Flavors), 10 Windows & 15 N/w or security devices
• Build and test framework for:
• New Server On-boarding
• User/ Admin Provisioning process for least privilege usage
• Create standard operating procedure documents that can be used as guides to continue onboarding of remaining systems
• Target system on-boarding onto EFTPS environment

 

• Reporting & Platform Maintenance:

• Response to performance alerts and warnings
• Log monitoring and analysis per instance
• Coordination with other resolver groups per instance
• Trend analysis
• Knowledge Management
• Health Monitoring Check-up
• Continuous Service Improvement
• Impact analysis report as & when required
• Reporting :
• ITSM Reporting
• Performance Reporting
• Executive Reporting
• Adhoc Reports

 

• Ticket Management:

• Incident Management
• Service Request Management
• Problem ticket Management
• Resolve Problems or liaise with CyberArk or Infrastructure teams for resolution

Rahul Sanwal,

Business Development Manager

Contact: +91-971 196 7944

MSquare Technologies Inc

101 Lindenwood Drive, Suite 225, Malvern, PA -19355