Windows 11 Won 39;t Update
Latrina Cobbett
My dropbox app won't open when I click on it, run it as administrator, disable my firewall or anti-virus program, reinstall it, or anything else I have tried... It is the same for both my computer and laptop. I use windows 11, 64 bit system.
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The app does not react. I have tried opening it from theTaskbar, I have tried running it from start (also with administrator). However, I can access the files through a shortcut on the desktop, but not the app.
I have tried uninstalling/re-installing it multiple times. Also searched the web for answers.
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I have tried everything I can think of, I've had two friends who deal with IT problems look at my computer via shared screen with no luck. Since updating to Windows 11 I never noticed Windows Security would not open until recently, it's active and running in the background in Task Manager. I've tried the Powershell and CMD hotfixes, I've reset my PC locally and cloud but I have no restore or recovery points prior to the Windows 11 update. My PC is up to date on all firmware from Microsoft but Windows Security still will not open. Windows Security nor Windows Defender is not listed under my "Installed Apps" or "Default Apps" so I can't try a drop down repair on it. It does show within my Task Manager that there is Windows Defender engine running and in the hidden icons tab it shows Windows Security active. How do you fix this without having to lug your whole PC to a shop?
Repair Windows Security using DISM: Open Command Prompt as administrator and run the following commands: DISM.exe /Online /Cleanup-image /Restorehealth DISM.exe /Online /Cleanup-image /StartComponentCleanup
@ShahbazUbaid my windows license is already expired. and i am not getting any security updates ever since. and that is also the time where i noticed that my windows security app won't open. is it because of my windows license bein expired? do you think if i reactivate my license, it will solve my problem?
@TayDean It's early 2024 and I am in the same boat since the most recent update. In all their wisdom, Microsoft has removed Troubleshooter with this update and wants me to contact tech support. The last time I did that, I was 77 people away from help. I do not have that kind of time.
I've tried all the suggestions here except reinstalling Windows, which is a major hassle and would require hunting down the software I use for work and reinstalling it too. I had to do this once last week because a previous update crashed my computer. It created all manner of work-related issues.
This is really dumb and Microsoft should have fixed this already. But I'm open to more suggestions.
@ShahbazUbaid I appreciate the suggestion, but it didn't work. I'd actually tried it already along with a host of other suggestions found in other places, but thought I'd missed something. I did not.
I'm fairly sure I'm going to have to reinstall Windows again to fix this. It will have to wait until the weekend as I work full-time from home and this has eaten up far too much of my time as it is.
Exceedingly frustrating.
I have used Evernote for several years now. It has been interesting to see it grow and change for the better over that time. It is a great program but it does have one chronic problem. Every two or three months it quits opening. I can click on the icon in the task bar and 'POOF" - nothing. I can right click on it and choose "Run as Administrator" and 'POOF" - nothing happens but at least it is at admin level. I can go the apps start menu and try to start from there but I guess you know by now what happens next. NOTHING HAPPENS. My computer laughs at me!
You didn't say whether you tried a reboot before re-installing. A pain, yes, but might work. Another thing, if you can't restart Evernote, you should Use Task Manager to make sure that all Evernote processes are shut down. Then retry to launch as usual.
As @jefito mentioned - use Task Manager. Every time I've seen EN not start when I try to, it's because of a hung process. Killing the existing EN processes allows things to return to normal. (The monitoring process gets very confused when EN crashes - the lock (global mutex) doesn't get cleaned up so when another instance tries to start, it goes "Oh, I'm already running - bye!")
I tried the Task Manager proceedure this morning. I was forced to because when I moved a notebook from one folder to another EN crashed and would not restart from the Taskbar. I went into Task Manager, killed everything EN, and tried to start again from the Taskbar. The program attempted to start and then evaporated in another POOF. Went back to the Taskbar, right clicked on the icon, selected open, and this time it was successful.
Evernote over time has worked less and less well. It has become a bloated app that frequently crashes and hangs on Windows and iPhone. It's a classic example of an elegant, simple application becoming a Frankenstein that doesn't work. I have paid for it for many years but am cancelling. This is the last straw. I can't even start it on Windows 10. Reinstall works for a few starts but then stops working.
Today I had to wait a little bit (45min) for a sync to go through after merging more than 160 notes containing a screenshot each into a single one. Maybe it would have caused some trouble if I had killed EN instead of waiting for it to run. But even then there are things to do to straighten it out again.
For the desktop clients, hold down ctrl/Strg (Windows) or alt/opt (Mac) before clicking on the HELP menu. There will be new items added to the bottom of the menu. These are related to database and search index problems. I would use them one by one, in between closing and restarting the EN app and working a little to see if things have improved. Depending on the size of the database, it may take a while to run through.
With the mobile clients, often it already restores things to normal if the device is switched off (completely) and rebooted. If not, the app should be synced, then deleted, then the iPhone switched off and on again, and the app reinstalled. Switching off clears all residue from the iPhones memory. The mobiles keep only a rudimentary database, which will be synced after logging in again.
I can't start evernote on windows. When I click the icon an image flashes briefly in the middle of my screen and disappears. I have restarted my computer multiple times. I have uninstalled/reinstalled. Restarted again. Nothing is working.
Bryan - any luck? I'm having exactly the same problem. Windows 10. It opened once for me , but now it runs (per Task Manager there are threads running) but never pops up a window. I've tried both reboots and uninstall / reinstall. No luck.
I am so sick of this. I delete all the threads in the task manager. Reboot etc. Desktop app still does not launch. Hangs and will not open. Works on all my ios devices. Constant problems with the desktop version. In the past, if opened a new note, could get into the program by doing that. Doesn't work this time. Just hangs. Running Windows. Was working until the last update one day ago. I am not reverting to older versions. Why don't they just fix this instead of launching updates that don't work?
Its a pity, as there were so many good upgrades in the past, but the latest one is more than disappointing. I had to get a password rapidly, to prevent a problem with another piece of software, and by the time I had to go to the web version of EN it was too late. Angry as well as disappointed now ;-(
The 'home' page thingy is nice, but its all too slow to navigate now, and simple things like copy and paste give you a 'ransom note appearance' of a note that you then have to take time to sort. Ill-fitting tables and viewing them is an added burden, I could go on, but its appalling to share notes with others and Clients.
I also have had several extensive discussions with support, especially when the major update first came out. Most of these discussions were less than fruitful. What did help was when EN finally seemed to straighten itself out, as it seemed to do with issue of the endless threads most recently. I know for sure that I didn't fix it.
At this point, most of my problems with EN seem to have sorted themselves out but several have lingered and NEW ones continue to arise. I hold my breath that they don't do anything major again that makes the program totally dysfunctional as they have in the past. I don't even bother to report the minor new ones as they arise.
And NEVER MIND that the firmware update to my Scan Snap, which I finally applied, has made it cosmically difficult to operate. When I finally got it to work with EN after untold hours on the phone, it now sends files to all sorts of places and I just use my phone to scan things into EN. I'm waiting for the braniacs at EN to restore the path that will make my little brick work again. I think that's on their todo list.
I've already tried the trick of deleting the CIDSizeMRU registry entry for both Inventor and AutoCAD to no avail. I've tried resizing my windows, restarting, changing my resolution and the scaling. Nothing seems to work.
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