Just upgraded to RabbitMQ 3.9.5

[Kelly Eaves]

Running on RHEL 7.9

Erlang 23.3.4.4

I have users that have access to their virtual host, but after the upgrade and they login the see they no longer see their queues, exchanges and channels.

instead it shows

• HTTP API
• Server Docs
• Tutorials
• Community Support
• Community Slack
• Commercial Support
• Plugins
• GitHub
• Changelog

Any ideas why their account lost it's access to their virtual host?

Thanks,

Kelly Eaves

[Michal Kuratczyk]

Hi,

Did they lose access to their vhosts or is the Management UI not rendering properly? These are two very different problems.

Can users connect their AMQP applications? Can they access Management API using `rabbitmqadmin` CLI?

If you have a load balancer or other proxy in front of the Management UI, can you try if accessing the Management UI directly

(without going through the LB) works correctly?

Best,

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Michał

RabbitMQ team

[Zhenyu Wang]

-I am trying to upgrade from Rabbitmq 3.8.5 + Erlang 23.0.2 to Rabbitmq 3.9.8 + Erlang 24.1.4 and experience similar issue right after upgrade.

-Before uninstallation, I have manually shut down the service ,then un-installed both Rabbitmq 3.8.5 and Erland 23.0.2 completely, even went through my registry to make sure there are no left over. Then rebooted my server and deleted both folders.

-After that, I install both new version or Erlang and RabbitMq and updated my environment variables to point to the new folder.

-To my surprise, when i login to this new environment, the default user name and password "guest" and "guest" doesn't work. However, I can use the user name and password from the old system. Upton logging in, I noticed that my previous defined vhost are still displayed. Obviously, there were left over information that i don't expect and I will like to find out there are those information stored at.

-Anyway, i did test out rabbitmqadmin using "rabbitmqadmin list exchange" and I did get the exchange information return in the command line windows so I suppose the issue is Management UI not rendering properly. Include are screens shot for the old GUI "currently still running production" server vs the new "test server with new version" GUI

Above is the new version and below is the old version

[Zhenyu Wang]

The rabbitmq is installed on a server running windows server 2016

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[Zhenyu Wang]

I have tested Erlang 24.1.4 + 5 versions of Rabbitmq 3.9,x, including 3.9.8 and 3.9.9. I ONLY have experienced this issue on version 3.9.8. All other versions are working fine. At this point, i can only confirm that the management UI at the minimum is not rendering. I will suggest user to skip this 3.9.8 version (at least if you are using it on windows server)

[Hoffman S]

That sounds strange. I will try to repeat it on my desktop.

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[Michal Kuratczyk]

Hi,

It is almost certainly a browser caching problem. See https://github.com/rabbitmq/rabbitmq-server/discussions/3617

Best,

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Michał

RabbitMQ team