We cannot suggest much without additional information:
* What federation type (queue or exchange) is used
* Server logs from both ends
* Message size
* Link throughput
Heartbeat for federation and shovel connections is specified in the URI [1]. Depending on the federation type used direct
connections can be used by the plugin as well. They use a similar mechanism [2] to heartbeats which is per-node, not per-connection.
On an unrelated note, 3.6.5 is 11 releases behind even in the now EOL'ed 3.6.x series. Please upgrade [3][4].