Error while installing RMQ on Windows

[sunny...@springernature.com]

Hi All, I was installing RabbitMQ on my windows machine with RMQ version  rabbitmq-server-3.7.6. Here is the sequence of action I performed(And I guess I messed up) . 

First I installed Erlang version 21.0.1 and was facing some issue while installing plugin later I found max supported version is 20.3.x so I uninstall the previous version of Erlang and my RMQ service (but uninstall did not delete the  service from my windows and then I used " sc delete <servicename>" to delete the service from windows). Now I am installing Erlang 20.3 and then installing RMQ service. It installed successfully (But service in windows not created by itself) . 

When I am trying to start or stop the service it is saying "The service name is invalid" and if I try to install the service using rabbitmq-service.bat install command it is saying : 

"RabbitMQ service is already present - only updating service parameters

D:\RabbitMQ\OTP\erl9.3\erts-9.3\bin\erlsrv: Warning, could not set correct interactive mode. RabbitMQ

Error: The handle is invalid.

D:\RabbitMQ\OTP\erl9.3\erts-9.3\bin\erlsrv: Warning, could not set correct service description (comment) RabbitMQError: The handle is invalid."

Please help me how to resolve this situation. I have tried many times uninstall and installing the services but it didn't help

[Luke Bakken]

Hi Sunny,

Please be sure to execute all of your commands in a command shell that has administrative privileges.

If that does not work, let me know.

Thanks,

Luke

[sunny...@springernature.com]

Hi Luke,

Yes I am using "Run as Administrator" while executing all the commands. 

FYI...I could successfully installing the same binaries on my colleague. 

Looks like while uninstalling (or executing sc delete <service-name) did not uninstalled/ clean the environment properly. As while installing it is saying service already exists. How can I be sure all variable are properly set and all the old references are removed after uninstall. 

Regards

Sunny

[sunny...@springernature.com]

Hi All,

Attaching logs of commands executed with @echo on. Hope this can help to look inside where exactly it is failing

Regard

Sunny

On Friday, July 6, 2018 at 12:53:39 AM UTC+5:30, sunny...@springernature.com wrote:

[sunny...@springernature.com]

Hi All,

Finally find a solution to my problem. Keys were getting generated in registry at location : HKEY_LOCAL_MACHINE\SOFTWARE\Ericsson\Erlang\ErlSrv\1.1\RabbitMQ , which was not getting removed while uninstall. Removed the folder from registry and now able to install and start the service.

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/RabbitMQ_is_installed_but_the_service_is_missing

Follow above link for more reference.

Regard & Cheers

Sunny

On Friday, July 6, 2018 at 12:53:39 AM UTC+5:30, sunny...@springernature.com wrote:

[Luke Bakken]

Hi Sunny,

Thanks for following up. My next step was to have you start searching for and deleting registry keys, which you figured out.

Luke

[Nafeez Abrar]

Hi Sunny, Thanks a lot for your suggestion.