300 RAs' Message - Concerns related to Refund of old stock and wallet balance in RA login

[RA Unity]

Dear Arvind Sir and Entire CCA Team,

I am one of the Common RAs in the DSC Industry and I, on behalf of RA United Google Group (Consisting currently of more than 300 Active RAs and growing) and ofcourse on behalf of other RAs as well not part of this group, is humbling requesting you to observe the below mentioned points.

As per new guidelines issued by CCA applicable w.e.f 15/07/2024, applicant has to make direct payment to companies for digital signature.

Due to the above guidelines, there will be no use of our DSC stock and wallet balance.  We want to be assured whether the Certifying Authority will directly refund the amount to RA or whether our respective dealer will refund the amount, if we have taken stock from the dealer. If we don't get the refund, how the CCA will help us?

For the above and below mentioned concerns, we wish CCA to kindly answer for the entire mail on behalf of Certifying Authorities to give trust in the DSC Industry. All 300 RAs of the Group (from different cities across India and from different certifying authorities) are also marked as CC in this mail. Hence, whenever you reply to this mail, all members will automatically get the mail from your side, as all those are a part of Google Group kept in CC with this mail. We request you to not to redirect us to the certifying authorities for the answers as we have lost faith in some CAs. Hence we have now come up to CCA for assistance and inquiring with CAs.

We are already into the 2nd Week after implementation of the New System and is almost 11 days now, but there has been no Proper Guidelines issued yet by the companies related to the refund of Stock and balance lying in wallet. Even if the Proper Guidelines has been issued by some companies, but the refund process has not yet started from their side. Also some of the companies server is currently down or the audit is going on.. So how to ensure that they will return the funds safely and timely ?

Many of the RAs including us are in urgent need of funds. So we request you to kindly refund the value for the stock to all RAs including us within next 7 days along with compounded interest.

Also Being as a Partner / reseller, We have transferred the stock to the below channel by keeping good Margins of almost 50% to 100% on the Purchase Price..

However, as per information received from the companies, they will be returning us the amount maximum by adding back 20-25% Margin on the purchase price..
Who shall be refunding back the differential profit margins to the below Channel ?

There is one more problem in returning the stock, for which we are concerned. Some of the Resellers / Partners have given stock to the below channel on Credit. How to ensure that the Refund amount is not credited to that particular channel as if the below channel has taken stock on credit from us, then ideally they are not suppose to receive the refund for the same. Its ideally the Main Partner who should receive the refund.

We had suggested to some of the companies to give the Coupon Code of the Current Value of DSC for the Number of DSCs lying in the stock of each dealer. So that the Business Partners can process the equivalent number of DSCs free of cost against the old stock with name number of DSCs, but some companies have already denied on this part even-though it will be a WIN-WIN Situation for all the people - Company, Partner, Reseller and Processing login holder. Then why the companies are not ready to listen and work out on the solution related to this and why they want RA to bear all the losses ?

According to some companies, there cannot be coupon codes in the system, as companies have to take direct payment from the customers compulsory for each and every dsc. So in that case, they can give us 99.9% commission of the amount received for that dsc from the customer. This is also one of the solutions.

There can be definately a WIN-WIN Solution for this thing, if Companies and CCA open the window for some period.  

3 years back, During the transition period from Class 2 to Class 3, Our Class 2 stock was converted in the ratio of 4:1 or 5:1 or 3:1 forcefully, due to which many RAs suffered huge loss as the price of Class 3 after conversion from class 2 was way too high as compared to buying class 3 stock directly from the company without converting class 2 stock.

We had requested them to give 1:1 ratio for class 2 dscs to class 3 dscs and let RA also earn good profits for some time. but they didnt listen to us.

At that time also, all RAs suffered losses and CAs were the winners.

Now in current scenario as well, new rates of all the companies has increased 3-4 times and stock model has been discontinued. Why can't they arrange the DSC Stock Refund at the new prices? Why Each and Every time, RA has to suffer and CA wins despite not playing the fair game. If they genuinely care for the RAs, then they should understand the situation and arrange for the coupon codes or 99.9% commission upto the DSC Stock RA is having.

To be very honest, the New Eco-System is lacking transparency and is made to make fun of RAs, who have been the backbone of the DSC Industry. Every CA wish to work with RA and wish to use RA's network to grow its business, but majority of CAs during the difficult time of RAs step back, keep the benefits with themselves and dont share it with RAs.

Companies are ready to accept the money from 15th July itself for the New High Priced DSCs, but are still working and delaying on the refund part and few of them are either facing server issues or are undergoing audits.

I think CCA need to re-check and consider things for the Protection of RA Benefits. Otherwise, RAs will get vanished from the system and there shall be High unemployment in the market if there are no precautionary measures taken by CCA now.

All the RAs, along with the RA unity group, will be eagerly waiting for the mail from your side. so that Trust can be re-fuelled by CCA in the DSC Industry and RAs business.

Regards
RA United Group Members 

Note - If you need the Email id, RA id along with DSC CA Name of all 300 RAs who are in CC due to Google Group, just let us know. Each and every member of the group shall revert back to you in this same mail providing his/her RA Details of each Certifying authority.

[RA Unity]

Dear CCA Team, 

We are awaiting for the response from your end on the below trailing mail as soon as possible. 
As you can also see, exploitation on Refund system has already been started by some Companies. 
Hoping to hear from you soon.

Regards
RA United Group Members 

(500 RAs and Growing)

Note - If you need the Email id, RA id along with DSC CA Name of all 300 RAs who are in CC due to Google Group, just let us know. Each and every member of the group shall revert back to you in this same mail providing his/her RA Details of each Certifying authority.