TROUBLE IN PRINTING CHINESE CHARACTERS IN ZPL VIA ZEBRA PRINTER

[adityaa.s...@gmail.com]

Hi,

I am trying to print chinese characters via qztray but am having trouble to do so.. The printer is printing everything else ither than the chinese charactes.
Below is the code that I run in my js:

qz.websocket.connect().then(function(){
var config = qz.configs.create("zebra_printer_name");

zpl_data = ["^XA ^CW1,E:SIMSUN.FNT ^FO20,20^A1,30,30^CI28^FD样品编码：2019050011A1^FS ^FO20,60^A1,30,30^CI28^FD样品名称：白酒^FS ^CI0 ^FO20,100 ^BQ,2,4 ^FDD03048F,LM,N0123456789,B0090样品编码：2019050011A1,B0090样品名称：白酒^FS ^PQ1 ^XZ"]

qz.print(config, zpl_data).catch(function(e) {
console.error("--Printing Error---",e);
}).finally(function(){
qz.websocket.disconnect();
});


The image below shows the label that I am getting.
https://qsnapnet.com/snaps/2m1vef419pl

It contains two labels. The label at the top is when I print via qztray and the label at the bottom is from zebra setup utilities via send file command.

Can you please assist and advice what am I doing wrong?

Many thanks.
Aditya Sharma.

[Kyle LaBarge]

Can you please share with us the exact model printer? Printing Chinese characters using a raw language is highly dependent on the hardware you are using. Some printers require special firmware that is loaded by a reseller to support these characters.

That being said, you can try forcing a code page in the config to see if that resolves your issue.

• Traditional Chinese: Big5
• Simplified Chinese: GB2312
  

var config = qz.configs.create("Printer Name", {encoding: 'GB2312'});

Here's our documentation: https://qz.io/wiki/raw-encoding#escpos-simplified-chinese

If you don't have a printer capable of printing Chinese characters, you will need to use Pixel printing (PDF, HTML, Image) as a work around.

Regards,

Kyle LaBarge

GitHub

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[Tres Finocchiaro]

Zebra offers various fonts for these purposes.  Please see them here:  https://www.zebra.com/us/en/support-downloads/knowledge-articles/ait/Printing-Chinese-Traditional-Chinese-Simplified-Japanese-or-Korean-fonts-using-the-Zebra-Andale-Font-Pack-Select-Tabletop-v2.html 

We'll see if we can get these fonts working on our hardware and then get back to you.

- Tres.Fin...@gmail.com

To view this discussion on the web visit https://groups.google.com/d/msgid/qz-print/CAJbT5g06tN8i%3Dp6vDv%2B9KF0GJ04tM40ADeB85ft2e-_UZnZyrg%40mail.gmail.com.

[Tres Finocchiaro]

The hardware we have on-hand doesn't support these fonts.  We've ordered some printers to find out more.  Note, the necessary fonts fairly expensive (~$200 USD) and only supported on certain models.

-Tres

- Tres.Fin...@gmail.com

[Tres Finocchiaro]

The hardware has arrived.  We'll have more soon.

-Tres

- Tres.Fin...@gmail.com

[Tres Finocchiaro]

We've identified and documented these steps here:

https://qz.io/wiki/Raw-Encoding#zpl-simplified-chinese

- Tres.Fin...@gmail.com