Debugging

7 views
Skip to first unread message

Rene Mercado

unread,
May 20, 2024, 4:02:41 PMMay 20
to qz-print
Hello

Some of my users using qz-tray reports that the information is being printed very slow, but running it from my side/local does not seem to be slow.
Can i get some suggestions/guidance on how to approach and debug this kind of issues? please

Thanks!

Tres Finocchiaro

unread,
May 20, 2024, 4:57:50 PMMay 20
to Rene Mercado, qz-print
A good place to start is the logs. If you don't mind sending a copy to sup...@qz.io, we'll take a look then reply here.

Rene Mercado

unread,
May 20, 2024, 5:13:13 PMMay 20
to qz-print
asking my users to use the Zip logs (to Desktop) option and send it to support email works?

not sure if that's the logs you refer

Thanks for the help!

Tres Finocchiaro

unread,
May 20, 2024, 7:20:57 PMMay 20
to Rene Mercado, qz-print
Yes, those are the ones!

--
You received this message because you are subscribed to the Google Groups "qz-print" group.
To unsubscribe from this group and stop receiving emails from it, send an email to qz-print+u...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/qz-print/70a04106-2717-4039-94dd-5f68d3802b29n%40googlegroups.com.
Reply all
Reply to author
Forward
0 new messages