PRINTING MULTIPLE TICKETS on Intermec PC4

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masma...@gmail.com

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Sep 24, 2019, 12:16:30 PM9/24/19
to qz-print
Hello

When I print more than one ticket on PC4, on the second one also prints the data of the first and the secode together, 
and so on for the next tickets

It's something like continuously overlaping  every ticket again and again


Any help or suggestion  on this please

Thanks
dimitris



Kyle LaBarge

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Sep 25, 2019, 8:14:02 AM9/25/19
to masma...@gmail.com, qz-print
Hi Dimitris,

Are you able to reproduce this error to other printers, even of the same model?

Can you please zip up the logs in %appdata%\qz and email them to us?  It looks like you have Premium Support, so you can email these directly to sup...@qz.io.

The logs will allow us to see the type of data you are sending for printing. If we can't offer guidance off the logs, we may need your code snippet for printing.

Regards,

Kyle LaBarge


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Dimitris Masmanidis

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Sep 25, 2019, 9:21:09 AM9/25/19
to support, Kyle LaBarge, qz-print
Hi 

Attachment has the log file as you requested.
I got it from our customer PC folder


Thank you

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Dimirtis Masmanidis


blocked.zip
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