Program QZ Tray v2.2.3 - Need help

[Bárbara Bolsas e Cia]

Hello,

How are you?

My name is Alan, I'm from Brazil. I use your program "QZ Tray v2.2.3".
I would like to know how I can remove this notification, below is the screenshot. I have to check "Remember..." but it doesn't work and this program keeps appearing directly in my processes, making it unfeasible to use. Could you be helping me? I'm waiting.

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Olá, 

Como está? 

Meu nome é Alan, sou do Brasil. Uso o programa de vocês o "QZ Tray v2.2.3". 
Gostaria de saber como faço para tirar essa notificação, segue o print. Eu tenho checar o "Remember..." mas não funciona e esse programa fica aparecendo direto em meus processos inviabilizando o uso. Poderia estar me ajudando? Fico no aguardo. 

[Lite Finocchiaro]

+qz-print

 

Alan:

Are you using QZ-Tray as part of a website? What is the URL? 

Generally, it is the web developer's responsibility to make sure there are no pop-ups before instructing users to use the website for printing.

If the web developer isn't using a license, then reach out to them and ask them to get one. They should want the user experience to be as easy as possible.

Another thing to check is if the website has a valid certificate, but you accidentally blocked it.

Click QZ-Tray > Advanced > Site Manager > Blocked, and make sure there are no blocked certificates in that list.

Also make sure the Site Manager is NOT using "strict certificate mode".

Regards,

Lite

On Mon, May 27, 2024 at 4:10 PM Bárbara Bolsas e Cia <barbarab...@gmail.com> wrote:

Good afternoon Lite Finocchiaro, how are you? Thanks for the feedback!

I am not a website developer, I am an ordinary user of your program. I don't know if it has other purposes but I use your program to automate the printing of files in my daily life and it has been of great help but these pop-ups have hindered its main purpose of reducing clicks for printing.

For my common user application, the only way to remove the pop-ups would be to purchase the certificate?

Regards,

Alan Rodrigues.

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Boa tarde  Lite Finocchiaro, tudo bem? Agradeço pelo retorno!

Eu não sou desenvolvedor de site, sou um usuário comum de seu programa. Não sei se tem outras finalidades mas uso seu programa para automatizar a impressão de arquivos do meu dia a dia e tem sido de grande ajuda mas esse pop-ups tem atrapalhado sua principal finalidade de reduzir clicks para impressão. 

Para minha aplicação de usuário comum a única forma de remover o pop-ups teria que ser comprando o certificado? 

Em sáb., 25 de mai. de 2024 às 13:48, Lite Finocchiaro <lite.m.fi...@gmail.com> escreveu:

Alan:

Are you the website developer? The pop-ups can be suppressed with a certificate issued by us, available at https://buy.qz.io

Alternately, you may use a self-signed certificate, but this is more difficult to scale up, since it will only be initially trusted by the machine on which it was created. It can be imported to other machines, but this must be done for each new user on each separate machine.:  https://qz.io/docs/signing#demo-keys

If you are not the developer, please have them reach out to sa...@qz.io and we'll be happy to assist.

Kind regards,

Lite Finocchiaro

VP, QZ Industries

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[Lite Finocchiaro]

+qz-print

 

Alan:

I'm sorry that you're in this situation, but we have reached out to Bling.com.br before asking them to purchase a license and they said they were waiting for approval from purchasing. That was in December.

I do not know why they built a website that relies on QZ-Tray for printing, but does not use the license to get rid of the pop-ups. At this point they are intentionally making their user experience worse than it should be.

You can encourage Bling.com.br to purchase a license for QZ-Tray if you like, but I'm afraid there's nothing else we can do.

https://ajuda.bling.com.br/hc/pt-br

Kind regards,

Lite Finocchiaro

VP, QZ Industries, LLC

On Mon, May 27, 2024 at 5:13 PM Bárbara Bolsas e Cia <barbarab...@gmail.com> wrote:

Hello again,

I use QZ-tray as part of the website: https://www.bling.com.br/
The information given to me regarding the use I applied did not inform anything regarding the removal of the pop-up. Is there any method I can do to release this URL on my machine? As I am a user, if I cannot remove the pop-up, I will be forced to look for another alternative to automate printing, unfortunately, as I use it daily and it is unfeasible to always have to close the pop-ups.

Regards,


Alan Rodrigues

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Olá novamente, 

Uso o QZ-tray como parte do site: https://www.bling.com.br/
As informações que me passaram de uso eu apliquei, não informaram nada em relação a remoção do pop-up. Teria algum método que eu possa fazer para liberar para esse URL na minha maquina? Pois como eu sou usuário se não tiver como remover o pop-up serei obrigado a procurar outra alternativa para automatizar a impressão infelizmente sendo que uso diariamente e está inviável ter que fechar sempre o pop-ups. 

 Cumprimentos,


Alan Rodrigues