Qz tray auto Close can't open need reboot to open qztray

Wing Wong

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Jan 24, 2025, 5:15:32 AMJan 24

to qz-p...@googlegroups.com, Wing Wong

Qztray auto close, and can't open, need reboot

[DEBUG] 2025-01-22T17:50:23,448 @ qz.common.TrayManager:694 Skipping JDK-8266929 patch for 11.0.23 [INFO] 2025-01-22T17:50:23,639 @ qz.installer.certificate.CertificateManager:391 Try to find SSL properties file... [INFO] 2025-01-22T17:50:23,747 @ qz.installer.certificate.CertificateManager:402 Found C:\Program Files\QZ Tray/qz-tray.properties [INFO] 2025-01-22T17:50:23,770 @ qz.App:43 QZ Tray version: 2.2.4 [INFO] 2025-01-22T17:50:23,772 @ qz.App:44 QZ Tray vendor: QZ Industries, LLC [INFO] 2025-01-22T17:50:23,773 @ qz.App:45 Java version: 11.0.23 [INFO] 2025-01-22T17:50:23,774 @ qz.App:46 Java vendor: BellSoft [INFO] 2025-01-22T17:50:23,889 @ qz.installer.certificate.CertificateManager:391 Try to find SSL properties file... [INFO] 2025-01-22T17:50:23,911 @ qz.installer.certificate.CertificateManager:402 Found C:\Program Files\QZ Tray/qz-tray.properties [DEBUG] 2025-01-22T17:50:23,916 @ qz.utils.ShellUtilities:86 Executing: [net, session] [INFO] 2025-01-22T17:50:23,964 @ qz.installer.certificate.CertificateManager:312 Wrote Cert: "C:\Users\user\AppData\Local\Temp\root-ca-11468388631712929335.crt" [INFO] 2025-01-22T17:50:23,974 @ qz.installer.certificate.WindowsCertificateInstaller:99 Opening USER store using Crypt32... [DEBUG] 2025-01-22T17:50:23,980 @ qz.utils.ShellUtilities:86 Executing: [net, session] [DEBUG] 2025-01-22T17:50:24,011 @ qz.installer.certificate.CertificateManager:231 Parsed hostNames: localhost, localhost.qz.io [INFO] 2025-01-22T17:50:24,012 @ qz.installer.certificate.CertificateManager:466 Email address *** Email address is removed for privacy *** found, assuming CertProvider is INTERNAL [DEBUG] 2025-01-22T17:50:24,013 @ qz.utils.ShellUtilities:86 Executing: [CheckNetIsolation.exe, LoopbackExempt, -a, -n=Microsoft.MicrosoftEdge_8wekyb3d8bbwe] [INFO] 2025-01-22T17:50:24,066 @ qz.ws.SingleInstanceChecker:185 If other instances of QZ Tray are found, THIS INSTANCE will shut down [INFO] 2025-01-22T17:50:24,068 @ qz.installer.provision.ProvisionInstaller:61 Provision file not found 'C:\Program Files\QZ Tray\provision\provision.json', skipping [INFO] 2025-01-22T17:50:24,069 @ qz.App:84 Starting QZ Tray 2.2.4 [WARN] 2025-01-22T17:50:24,132 @ qz.auth.Certificate:265 Failed to retrieve QZ CRL, skipping CRL check [INFO] 2025-01-22T17:50:24,132 @ qz.auth.CRL:39 Loading CRL from https://crl.qz.io [DEBUG] 2025-01-22T17:50:24,133 @ qz.auth.Certificate:501 Adding internal CA certificate: CN=qzindustries.com, O=QZ Industries, LLC (8ef2c0b2fe3f75754245b3fb9d54c0caa1b46bb3) [WARN] 2025-01-22T17:50:24,163 @ qz.auth.Certificate:229 Problem building certificate chain (normal if multiple CAs are in use) [WARN] 2025-01-22T17:50:24,165 @ qz.auth.Certificate:265 Failed to retrieve QZ CRL, skipping CRL check [DEBUG] 2025-01-22T17:50:24,166 @ qz.auth.Certificate:154 Adding CA certificate: CN=print.comedi.com.hk, O= (ebc081c17fd33150395c4297839c71842ce1a9ba) [INFO] 2025-01-22T17:50:24,167 @ qz.ws.substitutions.Substitutions:299 Substitutions file missing, skipping: C:\ProgramData\qz\substitutions.json [TRACE] 2025-01-22T17:50:24,237 @ qz.utils.ConnectionUtilities:188 User agent string for URL requests: Sec-CH-UA-Full-Version: 2.2.4 Sec-CH-UA-Platform-Version: 10.0 Sec-CH-UA: "QZ Tray"; v="2.2.4", "Java"; v="11.0.23" Sec-CH-UA-Platform: Windows User-Agent: Mozilla/5.0 (Windows NT 10.0; x86_64) QZTray/2.2.4 Java/11 Sec-CH-UA-Arch: x86 Sec-CH-UA-Bitness: 64 [INFO] 2025-01-22T17:50:24,461 @ qz.auth.CRL:51 Successfully loaded 7 CRL entries from https://crl.qz.io [DEBUG] 2025-01-22T17:50:25,128 @ qz.utils.FileUtilities:754 Checking for .autostart preference in user directory C:\Users\user\AppData\Roaming\qz... [DEBUG] 2025-01-22T17:50:25,129 @ qz.utils.FileUtilities:773 Autostart preference .autostart contains 1 SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder". SLF4J: Defaulting to no-operation (NOP) logger implementation SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details. [TRACE] 2025-01-22T17:50:25,273 @ qz.ws.PrintSocketServer:172 Established secure WebSocket on port 8282 [INFO] 2025-01-22T17:50:25,433 @ qz.ws.PrintSocketServer:125 Server started on port(s) 8283, 8282 [DEBUG] 2025-01-22T17:50:25,433 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8181 [DEBUG] 2025-01-22T17:50:25,507 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8383 [DEBUG] 2025-01-22T17:50:25,516 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8484 [DEBUG] 2025-01-22T17:50:25,524 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8182 [DEBUG] 2025-01-22T17:50:25,534 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8384 [DEBUG] 2025-01-22T17:50:25,543 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8485 [TRACE] 2025-01-22T17:50:25,557 @ qz.common.AboutInfo:161 Looking for newer versions of QZ Tray online [WARN] 2025-01-22T17:50:25,624 @ qz.ws.SingleInstanceChecker:122 QZ Tray is already running on localhost/127.0.0.1:8182 [WARN] 2025-01-22T17:50:25,624 @ qz.ws.SingleInstanceChecker:122 QZ Tray is already running on localhost/127.0.0.1:8181 [INFO] 2025-01-22T17:50:25,625 @ qz.ws.SingleInstanceChecker:133 QZ Tray is shutting down now. [INFO] 2025-01-22T17:50:25,627 @ qz.ws.SingleInstanceChecker:133 QZ Tray is shutting down now. C:\Program Files\QZ Tray>

[DEBUG] 2025-01-22T175023,448 @ qz.Mandy cannot print label.txt

Lite Finocchiaro

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Jan 24, 2025, 12:06:32 PMJan 24

to Wing Wong, qz-p...@googlegroups.com

Wing:

This is a sign that QZ-Tray is running under another user.

Please refer to the article below regarding handling multiple instances:

https://qz.io/docs/multiple-instances

Regards,

Lite Finocchiaro

VP, QZ Industries

On Fri, Jan 24, 2025 at 5:15 AM Wing Wong <wing...@comedi.com.hk> wrote:

Qztray auto close, and can't open, need reboot

[DEBUG] 2025-01-22T17:50:23,448 @ qz.common.TrayManager:694 Skipping JDK-8266929 patch for 11.0.23 [INFO] 2025-01-22T17:50:23,639 @ qz.installer.certificate.CertificateManager:391 Try to find SSL properties file... [INFO] 2025-01-22T17:50:23,747 @ qz.installer.certificate.CertificateManager:402 Found C:\Program Files\QZ Tray/qz-tray.properties [INFO] 2025-01-22T17:50:23,770 @ qz.App:43 QZ Tray version: 2.2.4 [INFO] 2025-01-22T17:50:23,772 @ qz.App:44 QZ Tray vendor: QZ Industries, LLC [INFO] 2025-01-22T17:50:23,773 @ qz.App:45 Java version: 11.0.23 [INFO] 2025-01-22T17:50:23,774 @ qz.App:46 Java vendor: BellSoft [INFO] 2025-01-22T17:50:23,889 @ qz.installer.certificate.CertificateManager:391 Try to find SSL properties file... [INFO] 2025-01-22T17:50:23,911 @ qz.installer.certificate.CertificateManager:402 Found C:\Program Files\QZ Tray/qz-tray.properties [DEBUG] 2025-01-22T17:50:23,916 @ qz.utils.ShellUtilities:86 Executing: [net, session] [INFO] 2025-01-22T17:50:23,964 @ qz.installer.certificate.CertificateManager:312 Wrote Cert: "C:\Users\user\AppData\Local\Temp\root-ca-11468388631712929335.crt" [INFO] 2025-01-22T17:50:23,974 @ qz.installer.certificate.WindowsCertificateInstaller:99 Opening USER store using Crypt32... [DEBUG] 2025-01-22T17:50:23,980 @ qz.utils.ShellUtilities:86 Executing: [net, session] [DEBUG] 2025-01-22T17:50:24,011 @ qz.installer.certificate.CertificateManager:231 Parsed hostNames: localhost, localhost.qz.io [INFO] 2025-01-22T17:50:24,012 @ qz.installer.certificate.CertificateManager:466 Email address *** Email address is removed for privacy *** found, assuming CertProvider is INTERNAL [DEBUG] 2025-01-22T17:50:24,013 @ qz.utils.ShellUtilities:86 Executing: [CheckNetIsolation.exe, LoopbackExempt, -a, -n=Microsoft.MicrosoftEdge_8wekyb3d8bbwe] [INFO] 2025-01-22T17:50:24,066 @ qz.ws.SingleInstanceChecker:185 If other instances of QZ Tray are found, THIS INSTANCE will shut down [INFO] 2025-01-22T17:50:24,068 @ qz.installer.provision.ProvisionInstaller:61 Provision file not found 'C:\Program Files\QZ Tray\provision\provision.json', skipping [INFO] 2025-01-22T17:50:24,069 @ qz.App:84 Starting QZ Tray 2.2.4 [WARN] 2025-01-22T17:50:24,132 @ qz.auth.Certificate:265 Failed to retrieve QZ CRL, skipping CRL check [INFO] 2025-01-22T17:50:24,132 @ qz.auth.CRL:39 Loading CRL from https://crl.qz.io [DEBUG] 2025-01-22T17:50:24,133 @ qz.auth.Certificate:501 Adding internal CA certificate: CN=qzindustries.com, O=QZ Industries, LLC (8ef2c0b2fe3f75754245b3fb9d54c0caa1b46bb3) [WARN] 2025-01-22T17:50:24,163 @ qz.auth.Certificate:229 Problem building certificate chain (normal if multiple CAs are in use) [WARN] 2025-01-22T17:50:24,165 @ qz.auth.Certificate:265 Failed to retrieve QZ CRL, skipping CRL check [DEBUG] 2025-01-22T17:50:24,166 @ qz.auth.Certificate:154 Adding CA certificate: CN=print.comedi.com.hk, O= (ebc081c17fd33150395c4297839c71842ce1a9ba) [INFO] 2025-01-22T17:50:24,167 @ qz.ws.substitutions.Substitutions:299 Substitutions file missing, skipping: C:\ProgramData\qz\substitutions.json [TRACE] 2025-01-22T17:50:24,237 @ qz.utils.ConnectionUtilities:188 User agent string for URL requests: Sec-CH-UA-Full-Version: 2.2.4 Sec-CH-UA-Platform-Version: 10.0 Sec-CH-UA: "QZ Tray"; v="2.2.4", "Java"; v="11.0.23" Sec-CH-UA-Platform: Windows User-Agent: Mozilla/5.0 (Windows NT 10.0; x86_64) QZTray/2.2.4 Java/11 Sec-CH-UA-Arch: x86 Sec-CH-UA-Bitness: 64 [INFO] 2025-01-22T17:50:24,461 @ qz.auth.CRL:51 Successfully loaded 7 CRL entries from https://crl.qz.io [DEBUG] 2025-01-22T17:50:25,128 @ qz.utils.FileUtilities:754 Checking for .autostart preference in user directory C:\Users\user\AppData\Roaming\qz... [DEBUG] 2025-01-22T17:50:25,129 @ qz.utils.FileUtilities:773 Autostart preference .autostart contains 1 SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder". SLF4J: Defaulting to no-operation (NOP) logger implementation SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details. [TRACE] 2025-01-22T17:50:25,273 @ qz.ws.PrintSocketServer:172 Established secure WebSocket on port 8282 [INFO] 2025-01-22T17:50:25,433 @ qz.ws.PrintSocketServer:125 Server started on port(s) 8283, 8282 [DEBUG] 2025-01-22T17:50:25,433 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8181 [DEBUG] 2025-01-22T17:50:25,507 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8383 [DEBUG] 2025-01-22T17:50:25,516 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8484 [DEBUG] 2025-01-22T17:50:25,524 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8182 [DEBUG] 2025-01-22T17:50:25,534 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8384 [DEBUG] 2025-01-22T17:50:25,543 @ qz.ws.SingleInstanceChecker:62 Checking for a running instance of QZ Tray on port 8485 [TRACE] 2025-01-22T17:50:25,557 @ qz.common.AboutInfo:161 Looking for newer versions of QZ Tray online [WARN] 2025-01-22T17:50:25,624 @ qz.ws.SingleInstanceChecker:122 QZ Tray is already running on localhost/127.0.0.1:8182 [WARN] 2025-01-22T17:50:25,624 @ qz.ws.SingleInstanceChecker:122 QZ Tray is already running on localhost/127.0.0.1:8181 [INFO] 2025-01-22T17:50:25,625 @ qz.ws.SingleInstanceChecker:133 QZ Tray is shutting down now. [INFO] 2025-01-22T17:50:25,627 @ qz.ws.SingleInstanceChecker:133 QZ Tray is shutting down now. C:\Program Files\QZ Tray>

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Wing Wong

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Feb 6, 2025, 5:25:51 AMFeb 6

to Lite Finocchiaro, qz-p...@googlegroups.com, Victor Law, Guy Chow

Dear VP,

Can you provide any Solution for Qztray auto close. Thanks.

Best Regards

Wing

Tres Finocchiaro

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Feb 6, 2025, 11:31:59 AMFeb 6

to Wing Wong, Lite Finocchiaro, qz-p...@googlegroups.com, Victor Law, Guy Chow

This is explained here: https://qz.io/docs/multiple-instances#stealing-instance

- Tres.Fin...@gmail.com

To view this discussion visit https://groups.google.com/d/msgid/qz-print/SEYPR03MB6994F9E19B477FC20A6AC964B9F62%40SEYPR03MB6994.apcprd03.prod.outlook.com.

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