No Protocol

[emil.s...@gmail.com]

Hi all,

I've been trying to using qz tray.
When I try to print a file from the server, there's an Error Printing message said "no protocol: /tmp/testing.txt"

Could anyone help me with this error message. What exactly the meaning of this error, is it because it can't find the file or because something else ?

Thank you.

Best regards,
Immanuel G. Souhoka

[Kyle La Barge]

Hi Immanuel,

The location '/tmp/testing.txt' is probably unreachable.  Have you tried printing to the full path?  Here are some examples:

qz.printToFile("C:\\tmp\\testing.txt");

 

qz.printToFile("/home/user/tmp/testing.txt");

 qz.printToFile("\\server_name\tmp\testing.txt")

Note that a location will not be created if it does not exist.  Please let us know if this helped you resolve the issue.

Regards, 

Kyle LaBarge
Technical Support

QZ Industries, LLC
ky...@qz.io

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[Kyle La Barge]

Hi Immanuel,

I would like to add to my initial email, as on a second look, it is likely that you are using qz.appendFile() and not qz.printToFile().

My initial response still apply's, however, as the error is probably due to an invalid path.  QZ Tray needs the full path name; relative paths will not work. For example, you would want to use something similar to:

qz.appendFile("https://localhost/tmp/testing.txt"); 

OR

qz.appendFile("file:///C:/tmp/testing.txt"); 

 

For a more specific answer we would need to know the context in how you are using that file path.  I hope you find this email helpful.

Regards,

Kyle LaBarge
Technical Support

QZ Industries, LLC
ky...@qz.io

[Immanuel G. Souhoka]

Hi Kyle,

Sorry for my late response.

I've fixed the url inside the appendFile, as you suggested and now it's working fine. :)

Thank you for your help.

Best Regards,
Immanuel G. Souhoka

[Kyle La Barge]

Hi Immanuel,

I'm glad to hear that resolved the issue. If you have anymore questions feel free to contact us!

Regards,
Kyle