QZ Tray - Support Oracle Linux

thiago.emano...@gmail.com

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Aug 3, 2017, 2:22:56 PM8/3/17

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Hello all, how are you? I would first like to inform you that the software is amazing. However I am facing some problems, I believe with permission for example.

The file "sample.html" works perfectly when I run XAMPP through Localhost.

However, when I try to run from an IP server: 192.168.0.48, I get the following message "Can not parse (FILE) as a raw command"

My structure is as follows:

RHEL Linux Server 7: 192.168.0.48
My machine: with Qz tray installed and running.

Can you help me ?

Tres Finocchiaro

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Aug 3, 2017, 2:33:26 PM8/3/17

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"Can not parse (FILE) as a raw command"

Which button are you using? Some file types may not be permitted through your web service by default. You'd have to see what file is being loaded under the covers and make sure it's accessible through the browser.

e.g. assets/epl_sample.txt should be validated as browsable by your web server. You may also look at your logs.

Next, you state "Oracle Linux" and then "RHEL Linux 7", which are contradictory. Are you running an Oracle webserver atop a RHEL server? If that's the case, it's not fair to compare it to Apache on Windows. The environments are quite different.

- Tres.Fin...@gmail.com

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thiago.emano...@gmail.com

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Aug 3, 2017, 2:45:02 PM8/3/17

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Hello Tres ,

i'm using "Zebra_sample.txt" button .

My Linus is RHEL 7 + APACHE + PHP , its just a simple server.

here is the log when i try.

2017-08-03 15:43:38,559 [DEBUG] Found match: Gen
2017-08-03 15:43:38,559 [WARN] Cannot read as a double for density, using default
2017-08-03 15:43:38,559 [WARN] Cannot read as a valid value for interpolation, using default
2017-08-03 15:43:38,559 [WARN] Cannot read as a valid value for orientation, using default
2017-08-03 15:43:38,559 [WARN] Cannot read as a double for paperThickness, using default
2017-08-03 15:43:38,559 [DEBUG] Found Resolution: 60000x60000 dphi
2017-08-03 15:43:59,597 [ERROR] Failed to print
java.lang.UnsupportedOperationException: Cannot parse (FILE)http://192.168.1.48/print/assets/zpl_sample.txt as a raw command
at qz.printer.action.PrintRaw.parseData(Unknown Source)
at qz.utils.PrintingUtilities.processPrintRequest(Unknown Source)
at qz.ws.PrintSocketClient.processMessage(Unknown Source)
at qz.ws.PrintSocketClient.onMessage(Unknown Source)
at sun.reflect.GeneratedMethodAccessor10.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.jetty.websocket.common.events.annotated.CallableMethod.call(CallableMethod.java:70)
at org.eclipse.jetty.websocket.common.events.annotated.OptionalSessionCallableMethod.call(OptionalSessionCallableMethod.java:68)
at org.eclipse.jetty.websocket.common.events.JettyAnnotatedEventDriver$2.run(JettyAnnotatedEventDriver.java:210)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.ConnectException: Connection timed out: connect
at java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at java.net.URL.openStream(Unknown Source)
at qz.utils.FileUtilities.readRawFile(Unknown Source)
... 13 more

Tres Finocchiaro

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Aug 3, 2017, 2:50:12 PM8/3/17

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Please navigate to http://192.168.1.48/print/assets/zpl_sample.txt as specified in the logs. The answer to your problem should be there.

-Tres

- Tres.Fin...@gmail.com

thiago.emano...@gmail.com

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Aug 3, 2017, 2:58:34 PM8/3/17

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Tres Finocchiaro

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Aug 3, 2017, 3:27:03 PM8/3/17

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Is the URL valid? Java doesn't think it is..

Caused by: java.net.ConnectException: Connection timed out: connect

- Tres.Fin...@gmail.com

thiago.emano...@gmail.com

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Aug 3, 2017, 3:38:27 PM8/3/17

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But its the original file that came when i download QZ. I dont have changes.

Tres Finocchiaro

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Aug 3, 2017, 3:52:59 PM8/3/17

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I asked a very simply question... IS THE URL VALID?

Java does not think it's valid. If Java can't access this file at the URL that you set up, it won't work. This is basic webserver troubleshooting.

I cannot proceed to help as all advice and questions have gone unanswered. If you have a premium subscription, please contact sup...@qz.io and we can escalate.

- Tres.Fin...@gmail.com

On Thu, Aug 3, 2017 at 3:38 PM, <thiago.emano...@gmail.com> wrote:

But its the original file that came when i download QZ. I dont have changes.

thiago.emano...@gmail.com

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Aug 3, 2017, 4:15:22 PM8/3/17

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How could i know if os valid ? Its because i Just made the download of QZ And try It print the " zpl_sample.txt" And returned that erro.

Thanks.

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