Question on QZ Tray installation.

Gaurab Dey

unread,

Apr 22, 2025, 11:23:11 PMApr 22

to sa...@qz.io, sup...@qz.io, qz-p...@googlegroups.com

Hello everyone,

We use the QZ tray for processing Amazon orders. It's an Amazon prerequisite.

I want to know how to install the QZ tray on an Android phone or Tablet? I need this to print remotely over a VPN tunnel. This is due to a very peculiar circumstance that I am in.

I do not know who can give me this information so I have mailed everyone. Sorry about this.

Please give me the required information.

Best Regards,

Gaurab Dey

unread,

Apr 22, 2025, 11:26:28 PMApr 22

to sa...@qz.io, sup...@qz.io, qz-p...@googlegroups.com, tr...@qz.io

Lite Finocchiaro

unread,

Apr 23, 2025, 12:38:05 AMApr 23

to Gaurab Dey, sa...@qz.io, sup...@qz.io, qz-p...@googlegroups.com, tr...@qz.io

Gaurab:

QZ-Tray cannot be installed on Android or iOS devices.

If Amazon allows you to redirect print requests to a local PC that can serve as a print-server, that may be an option, but you will need to escalate this with Amazon:

https://qz.io/docs/print-server

Kind regards,

Lite Finocchiaro

VP, QZ Industries

--
You received this message because you are subscribed to the Google Groups "qz-print" group.
To unsubscribe from this group and stop receiving emails from it, send an email to qz-print+u...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/qz-print/CAHPtK4neLw53qqAn59KGJ-mjX%3D85dPEGdfN7ioJ2Oo%3DAbmu9Ww%40mail.gmail.com.

Gaurab Dey

unread,

Apr 23, 2025, 1:49:42 AMApr 23

to Lite Finocchiaro, sa...@qz.io, sup...@qz.io, qz-p...@googlegroups.com, tr...@qz.io

Hi Lite,

Thank you for the clarification. I can see that there is a version for arm architecture. So, can I install it on a raspberry Pi 4 ? My printers are all network printer. So i am hoping that i can connect them to raspberry Pi and remotely print via a vpn tunnel.

Your opinion will be invaluable to me.

Best regards,

Gaurab Dey

Lite Finocchiaro

unread,

Apr 23, 2025, 9:01:58 AMApr 23

to Gaurab Dey, sa...@qz.io, sup...@qz.io, qz-p...@googlegroups.com, tr...@qz.io

Gaurab:

ARM64 is supported, so the 2.2.4 version should work as long as the OS supports the installation of Java (this is why it can't run on iOS and Android). I have an older version with system-wide Java installed on my Rasbperry Pi 3 running Raspbian, but it is quite dated at this point.

I can't speak to the VPN tunnel, but if you can see the printer via CUPS, then QZ-Tray should be able to print to it. This configuration may not support raw printing, as that is done at the local OS-level, and we have had issues in the past sending raw data to shared CUPS printers. Sizing and scaling may be problematic as well.

Perhaps @Tres Finocchiaro can offer more insight regarding the VPN tunneling, but I would still recommend escalation with Amazon, as this sounds like a very unique environment.