I've noticed this too, but I didn't previously have access to a Windows computer with Zen to see how it is
supposed to look... and no one had asked, so I gave up fairly quickly.
I'll have another go at this soon with a bit more determination now that I know it's important. Just one thing: does this applied to both brightfield and fluorescence images, or only fluorescence?
From what I've seen, requesting the thumbnail from Bio-Formats produces a very low-contrast image that appears all black - and QuPath makes no effort to correct for this. I've directly saved the image or sent it to ImageJ (by scripting in a very hack-y way, there's no direct way to do it in QuPath) just to see if there is any information there, and there is... although as I recall I think it's grayscale, and very very dark.
Among the experimental changes there, QuPath will at least generate a more sensible thumbnail for fluorescence images when adding them to a project, while in v0.1.2 this also tends to be all dark (at least for 16-bit images). This might help with your .czi experience with QuPath in general, although I understand you're interested specifically in the scanned label and that isn't addressed yet.