30 Sounds

[Stetson Saenz]

OurSite is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at sup...@soundstrue.com.

Prices and availability of products are subject to change without notice. Our goal is to provide only up-to-date and accurate information to our customers. But mistakes happen and occasionally product descriptions on our Site or in our catalog may contain typographical errors, inaccuracies, or omissions concerning product specifications, prices, or availability, and product photos may sometimes depict a different product version than the one we will ship. We reserve the right to correct and update information on our Site at any time, without notice. We also reserve the right to revoke any offer that contains an error, or for a product that is not available, at any time prior to shipment, including after you have submitted an order and whether or not the order has been confirmed and your credit card charged. In that event, we will reverse any applicable charges that have been made to your credit card, and if the product is or will be available, we will attempt to contact you concerning the mistake to receive your instructions as to whether you wish to purchase on the basis of the corrected information. If you believe a product that we ship to you is not as described, you may return it to us under our Return Policy.

If you establish an electronic account with us, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to the computer(s) you have used to place orders.

If you have purchased a monthly subscription product, your credit card will be charged approximately every 30 days. If you purchased an annual subscription plan, your credit card will be charged approximately every 365 days. Your recurring payment will continue until canceled. You may cancel at any time by contacting Customer Service. Email: membe...@soundstrue.com; Phone: 1-800-333-9185 (US only), 303-665-3151 (international).

Free trial memberships are, on occasion, offered to first time members. Should you sign up for more than one free-trial offer, your account will default to the first membership you signed up for.

Sounds True One members may be eligible for additional discounts, which can be applied to products purchased on our Site and outside of Sounds True One. In such cases, certain products are not eligible for the additional discount. The products not eligible for the additional discount are Continuing Education (CE) credits, gift cards, The Mindfulness Meditation Teacher Certification Program, Eckhart Tolle online courses, live events, and purchases that utilize a scholarship. Sounds True reserves the right to update this exclusion list in the future based on the addition of programs that also will not be eligible for the Sounds True One member discount.

Your credit card will be charged approximately every 30 days until the product is paid for in full. Payment is not complete until the final installment payment is received. Should your credit card be declined, an email will be sent offering you the opportunity to remedy the payment. Failure to correct the payment could result in losing access to the product.

We accept Visa, MasterCard, AmericanExpress, and Discover card numbers in payment of orders, as well as Sounds True gift cards, PayPal, and Shop Pay. Our shipping charges are described at Shipping and Services.

While we endeavor to provide options for customers everywhere, we are currently unable to accept certain international credit card payments. More options may become available in the future as we continue to explore additional avenues to expand our payment capabilities.

After you place an order using our shopping cart, we will check the information you provide to verify availability of your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the email address or other contact information you have given us with the order. Your credit card will normally not be charged if we reject an order, but we will process a refund if a charge has been made against your card.

Your orders are only accepted by shipment of the item(s). Your receipt of an electronic or other form of order confirmation does not create a contract to sell you the product. Sounds True reserves the right to accept or decline your order for any reason prior to shipment.

If you give us your email address when you order on our Site, we will send an email confirmation that we have received your order. Other ways in which we may use your email address and ways to opt out of receiving emails not related to your order are described in our Privacy Policy. When you visit our Site, place an order, or send us an email, you are communicating with us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, whether by email or posting them on this Site, satisfy any legal requirement that such communication be in writing. These Terms of Use create a binding agreement between us, without need for signature of either side.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Sounds True. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Your opinions matter, and we encourage you to email us at sup...@soundstrue.com with suggestions for improving our products and services. Unless we have entered into a written contract signed by both sides concerning use of your ideas before you disclose them, you agree that we may use your voluntary submissions at our sole discretion and have no obligation to pay you for them.

Sounds True offers health information for educational purposes only. It is not a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. You should consult with your physician or other health-care professional before beginning any health-related program to make sure that it is appropriate for your needs. Do not disregard, avoid, or delay obtaining medical or health-related advice from your health-care professional because of something you may have read on our Site or learned from its products and services. The use of any information provided on this Site or by its products and services is solely at your own risk.

Sounds True is not responsible or liable for any loss, damage, injury, or health problems that may result from your use of our Site and/or its products and services, and/or any action or inaction on your part as a result of information you have obtained from our Site and/or its products and services. By way of example only, if you engage in any health-related programs that you receive or learn about through our Site and/or products and services found on our Site, you agree that you do so voluntarily, after consulting an appropriate health-care professional of your choice, and at your own risk, and you agree to release and discharge Sounds True from any and all claims or causes of action, known or unknown, arising out of the foregoing.

You agree that to the maximum extent permitted by applicable law, courts located in Boulder County, Colorado, will have sole and exclusive jurisdiction for any litigation arising out of your use of this Site and products you order on this Site. You submit to personal jurisdiction of any such court and waive any claims that the forum is inconvenient or the court does not have jurisdiction. If any provision of these Terms of Use is unlawful, void, or unenforceable under applicable law, you and Sounds True submit to modification of such provision so as to make it enforceable, or if modification is not possible, to severance of the offending provision and enforcement of the remainder of these Terms of Use.

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