I am having problems with Bluetooth on my pc not even being visible to turn off and on, it's not showing up in the device manager but if I go to & apps and features it shows there is a driver installed but nothing showing up. When I originally had my PC running on windows 11 my bluetooth was there and working since doing updates that DST has told me to do I performed the latest for my bluetooth to disappear completely.
I have a Intel(R) Wi-Fi 6E AX210 160MHz driver installed for my wireless however no matter what combination I have tried whether it was a fresh install of the drivers (removing them, restarting computer with no internet connection and then installing the drivers manually) which failed and the DST is showing my device drivers as up to date. I have also tried rolling back the driver which did not work and I really do not want to have to fresh rebuild my entire operating system already but I am getting to a loss on how to resolve this.
In this case, we would recommend first checking the BIOS settings in case there is an option related to the Bluetooth that might be disabled or Off. For this task, we recommend reviewing your computer's User Manual or contacting ASUS* Support for proper assistance.
If such as Bluetooth setting is Enabled/On, we recommend trying a clean installation of both Bluetooth and Wireless drivers. The driver or software for your Intel component might have been changed or replaced by the computer manufacturer, therefore, we recommend trying this first with the customized drivers from Asus* website. Please download and save the following drivers:
I have tried these steps however it seems that every time I uninstalled the driver it wouldn't remove, when it finally removed and stayed removed from the device manager I restarted and checked it hadn't reappeared which it had not, I tried to install the ASUS drivers to which did not even appear to install the devices whatsoever. It literally did nothing when trying to run and running it as administrator. I even restarted the computer to check they didn't need a restart.
I then tried the fresh install of the Intel drivers as advised as the secondary drivers to install. The Bluetooth driver seemed to install however is still not displaying in the device manager (please see attached screenshot of the device manager (this is set to show hidden devices too)) yet it shows installed on the Apps and features (please see attached apps & features) I then tried to reinstall the WIFI driver and it keeps failing to install and no longer lists the device in the device manager.
4- Check Device Manager, if you see entries regarding Wireless and Bluetooth, try to manually remove the drivers following the Clean installation articles: (if you don't see these entries, skip to the next step)
I tried the above as asked nether the less and still neither device works. Looking at my device manager now it appears that only one of my 2 ethernet ports are functioning properly too. (Please see attached ethernet port error.png).
I first of all disconnected from the internet and removed all the intel software listed above with discarding the settings (please see attached apps&features.png) I then rebooted the computer and opened device manager and removed all the wireless drivers and bluetooth drivers until they had completely disappeared and did not show up again. I then cleared all temporary files using check disk and the system temporary files too.
I then restarted my computer and attempted to install the ASUS drivers which did nothing, I then went into device manager and manually added the device driver which gave the following results (please see bluetoothinstall.png). I checked device manager and saw no bluetooth still but decided to try the wireless install which gave the following results (please see WI-FI install.png). however nothing appeared in the device manager after scanning for hardware changes still nothing so I restarted the computer.
I then opened device manager again and noticed that it has installed the device as a "network controller" listed under the other devices (please see attached Other.png) category. I then uninstalled this and repeated the process this time for the intel drivers to which has done the exact same and has now left my ethernet driver showing the above mentioned image ethernet port error.png
When you restarted the computer, did you have internet access completely disabled? If not, you are going to have Windows Update step in and install the same junk as before. You need to ensure this that you have no internet connection until after you have manually installed the various driver packages that you have downloaded.
After reviewing this, the best action is to contact the computer manufacturer (OEM) for more assistance since this seems to be related to hardware issues and may need a further inspection from your OEM. However, before that, you may try the following suggestions.
There is a good chance though that the card may just be burned out. I have to replace mine more than I should. It gets too hot sometimes. That model does not come with a heat sink so 80% shot that it fried itself. It happens but you shouldn't have to worry about it shorting out your PCI lane. Grab a replacement with maybe a heat sink or a fan or do what I do and install it under the graphics card fan to use it's cooling fan (yes, still warm but not hot) to regulate temps.
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I tried that but device manager doesn't show any network adapter. I bought a macbook air just last week and installed windows 10 (education) on it. I see only 'network controller' in device manager. On a related note, I did have problems installing Windows 10 on this macbook. After Bootcamp assistant created the windows install disk on a flash drive, the computer restarted but did not automatically go to the install disk to bbot up. I had to restart it again and hold the option key for it to do that. So I still do not get the bootcamp screen when I startup. Could my problem be related to that?
I can see the wifi router but it won't connect and took some time to figure out why. My workaround this persistent connectivity issue is to unplug my external monitor before connecting to the wifi router. This indicates I may have a power supply or power management issue. This issue only occurs in Bootcamp, not macOS so it's more likely a power management issue than a power supply issue. Maybe the factory fitted dedicated NVidia GeForce 750M in the high-end late 2013 15" Macbook Pro uses a lot of power when piping to a 4K external monitor via displayport. Once I'm connected to wifi in Bootcamp I can plug the monitor back in and proceed without issues.
I am totally not sure about the true reason. But just to cope with this trouble, I believe it worth to try it. By the way, when I connect the external monitor, I use the USB-C port on right side (using USB-C > D-sub adapter).
I have a similar problem, except I am using a 2008/2009 iMac (I know, ancient by now) and Windows 7. I have been using Windows 7 on this Mac with wifi for a couple years now without apparent problems, but last week my Mac wouldn't boot up (stuck in endless loading at grey screen) (Windows side did boot up and appeared fine). Long story short, the Mac drive was corrupted and I ended up having to erase my Mac HD, reinstall the OS (I stick with Snow Leopard 10.6.8 on that computer), and restore my files with a Time Machine back-up.
Now having done that the Mac side seems to be back to normal, but the Windows 7 now will not connect to the Wifi. I tried uninstalling broadcom as was suggested here and doing the hardware scan. Broadcom reappeared on the list but my wifi connection did not return. Any ideas?
If BC drivers are not installed yet, using Boot Camp: System requirements for Microsoft Windows operating systems - Apple Support find the W8.1 64-bit drivers appropriate for your Mac year/model and test. W10 is not officially supported yet.
If you really want to play with it, install it in VirtualBox or VMWare Fusion or something. At least the networking functions will work that way. Setting custom screen resolutions is still difficult if not impossible as it doesn't work with the display drivers in most virtualization packages that provide custom scaling, etc.
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