Singapore Airlines from Mumbai was late, we were rerouted to Copenhagen and then to Los Angeles. As senior citizens, we should have been given a hotel voucher for a night and fly out the next day. I hope Singapore Airlines should give us a credit in good faith if they want us to fly with them. I doubt it, but you never know.
I had to change a flight date and it cost me $800.00 dollars. In the past, if there was room on the flight(which there was), Singapore Airlines simply re-booked me. This might have occurred because the office in Bali where I could interface with a human face to face is now closed since COVID. I naively figured the ability to change my flight into my decision to go with Singapore Airlines as it does cost a bit more. I will still fly on them as they are superior to the other carriers by a fairly large margin, especially for my needs.
Cabin Crew always friendly and helpful. Seating cramped - foul smelling from toilets, high risk of disease. Guard personal property such as expensive sunglasses Coffee always awful and cold Meal trays toddler sized Not worth the extra cost to fly SQ - use a budget airline, same if not better experience
I did not like the communication gap existing amongst the staff and the customer. My flight to Nagpur was delayed by two and half hours but it was informed to me on email ( not by W.A. or SMS) when I have already left my home in Baner area. I was painfully detained at airport with luggage when the gate no. 10 was changed to 5. I'll never recommend your flight to anybody.
6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air
Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.
Not clear why boarding passes could only be issued at the counter and not through the kiosk. I had already check-in on the web, so waiting to obtain a boarding pass 1.5 hours before the actual flight defeats the purpose of early web check-in.
Poor behavior by ground staff in Mumbai. Very harassing. Initially they did not let me board with my little violin. They do not have the correct information. No concept of hospitality. The food on the flight was not good.
First and the foremost I was shocked to see airindia standards have come down so low . The food was horrible . They served us 3 meals for vegetarian and all the was paneer . The orange juice was not at all cold it was smelly . After you take this heavy price air India should learn from other air lines . I at one point felt like throwing up . After all this when we landed we were not given landing slip . We had to wait for 45 min at the immigration just because no one was given landing slip . To top it all we were 3 passengers and had checked in 4 check in luggage . Out of which 3 have not yet arrived . Basically status says the loaded it in our flight ( this was a direct fight ) and it never reached . We are still waiting . There is nothing great to tell about our flight . The he only good thing was the crew were very helpful .
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With effect from 26 April 2022, 0001 hours (Singapore time), all fully vaccinated travellers and non-fully vaccinated children aged 12 and below arriving in Singapore via air or sea checkpoints will no longer be required to take a pre-departure test (PDT) before departing for Singapore.2 Entry requirements for non-fully vaccinated travellers remain unchanged. All non-fully vaccinated Singapore Citizens and Permanent Residents aged 2 and above (born before 2020) are required to take a PDT (i.e. RT-PCR test/professionally administered ART test) within 2 days before departure for Singapore, undergo a 7-day Stay-Home Notice (SHN), and take a take a Polymerase Chain Reaction (PCR) COVID-19 test at the end of their SHN period. The PDT is a pre-requisite before non-fully vaccinated passengers are allowed to board their flights to Singapore. They will also be required to present their valid COVID-19 negative RT-PCR/professionally administered ART test result upon arrival in Singapore. Recovered non-fully vaccinated travellers who are certified positive for COVID-19 between 14 to 90 days (inclusive) before departure for Singapore may qualify for exemption from COVID-19 tests. You may use the self-check tool at -traveller-checker to determine if the PDT can be waived. Remote Supervised ART Services3 In addition, with effect from 31 March 2022, 2359 hours (Singapore time), Singapore Citizens (SCs), Permanent Residents (PRs), and other Long-Term Pass Holders (LTPHs, including In-Principle Approval Holders) arriving from India may use the remote supervised ART services by approved licensed providers in Singapore if they face difficulties obtaining valid PDT within 2 days before returning to Singapore. Travellers who wish to use the remotely supervised ART PDT services should book their slots early with these providers via their respective websites and bring along the approved ART kits from Singapore for their remotely supervised ART. Please refer to -art-overseas-sg for a list of approved remotely supervised ART PDT providers, and the travellers and countries/regions that this service applies to. For information on COVID-19 self-test kits authorised for use in Singapore, please visit the Health Sciences Authority (HSA) website at www.hsa.gov.sg/consumer-safety/articles/covid19_selftests4 Please refer to the Singapore Ministry of Health press release dated 22 April 2022 ( -highlights/details/further-easing-of-community-and-border-measures) and the SafeTravel website ( ) for more details.5 Should you have any queries, please call the SafeTravel Enquiries Helpline at +65 6812 5555 or submit your query to (www.safetravel.ica.gov.sg/contact-us) for assistance.
With effect from 31 March 2022, 2359 hours (Singapore time), the border measures for travellers arriving in Singapore from India (which is classified under the General Travel Category) will be as follows:a) All fully vaccinated travellers and non-fully vaccinated children aged 12 and below are permitted to enter Singapore. They will not need to apply for entry approvals or take designated Vaccinated Travel Lane (VTL) transport. They will continue to be subjected to a pre-departure test (PDT) within 2 days before departure for Singapore, but will no longer be required to serve a Stay-Home Notice (SHN) or undergo an unsupervised Antigen Rapid Test (ART) after arriving in Singapore. The PDT is a pre-requisite before passengers are allowed to board their flights to Singapore. They will also be required to present their valid COVID-19 negative PCR/ART test result upon arrival in Singapore. Fully vaccinated recovered travellers who are certified positive for COVID-19 between 7 to 90 days (inclusive) before departure for Singapore may qualify for exemption from COVID-19 tests. You may use the self-check tool at -traveller-checker to determine if you qualify as a Vaccinated-Recovered traveller. Please refer to the travel checklist for fully vaccinated and recovered travellers at safetravel.ica.gov.sg/vaccinated-recoveredb) Non-fully vaccinated Long-Term Pass Holders (LTPHs) and Short-Term Visitors (STVs) aged 13 and above are generally not allowed to enter Singapore, with the following exceptions (i) LTPHs medically ineligible for vaccines; (ii) LTPHs aged 13 to 17, subject to the appropriate measures and (iii) LTPHs and STVs with other valid entry approval (e.g. for compassionate reasons). They are required to take a PDT within 2 days before departure for Singapore, undergo a 7-day SHN, and take a PCR test at the end of their SHN period. Remote Supervised ART Services2 In addition, with effect from 31 March 2022, 2359 hours (Singapore time), Singapore Citizens (SCs), Permanent Residents (PRs), Work Pass Holders and other LTPHs arriving from India may use the remote supervised ART services by approved licensed providers in Singapore if they face difficulties obtaining valid PDT within 2 days before returning to Singapore. Going forward, Polymerase Chain Reaction (PCR) tests, professionally administered ARTs and ARTs supervised by approved licensed providers in Singapore (including remotely supervised ARTs) taken within 2 days before departure for Singapore will be accepted as valid PDTs. Travellers who wish to use the remotely supervised ART PDT services should book their slots early with these providers via their respective websites and bring along the approved ART kits from Singapore for their remotely supervised ART. Please refer to -art-overseas-sg for a list of approved remotely supervised ART PDT providers, and the travellers and countries/regions that this service applies to. For information on COVID-19 self-test kits authorised for use in Singapore, please visit the Health Sciences Authority (HAS) website at www.hsa.gov.sg/consumer-safety/articles/covid19_selftests3 Please refer to the Singapore Ministry of Health press release dated 24 March 2022 ( -highlights/details/easing-of-community-smms-and-border-measures) and the SafeTravel website ( ) for more details.4 Should you have any queries, please call the SafeTravel Enquiries Helpline at +65 6812 5555 or submit your query to (www.safetravel.ica.gov.sg/contact-us) for assistance.
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