Adobe Acrobat Windows 11 Compatibility

[Domenec Reynolds]

Id like to know if this version of Acrobat will run on the Windows 10 computer. I've read some reviews here and there and they said that this version is not compatible with Windows 10 but I'd like to be sure before I try to load it to my laptop.

4. Run Acrobat X Pro, now insted of crashing it will show a "new" adobe activation agreement (this is what was crashing the acrobat x pro), you can now accept it and Acrobat X Pro runs with 0 issues now (no need for any compatibly modes).

You need to make sure it's updated to 10.1.16. However, you can no longer download updates to Acrobat X. If it will run for long enough you can try updating from the Help menu (the updater will keep running after a crash).

I have windows 10 and acrobat reader DC. Acrobat will not open, just spins and then stops. PDFs will not open unless I open through email. I have tried uninstalling and reinstalling, I have tried trouble shooting. not sure what else to do. I have read other threads that suggest opening Acrobat and changing settings but I cannot even open to get to settings.

We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and use Acrobat cleaner tool to remove any corrupt and conflicting installation files Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Hi Anan Sri, I did what you mentioned but it still does not open. I have Uninstalled, reinstalled multiple times, applied compatibility, watched multiple tutorials but it is not opening. I have to use pdf for my office work, please help me fix this problem.

The same problem. As can be seen in Task Manager, the program has started up, but not the graphical interface, nothing is displayed on the the screen. Compatibilty setting (Windows 8 ) solved the problem.

Link for Cleaner tool do not work & could not find it. Second time in 1 month that Adobe will not open. Compatibility is set for Windows 8. Will not change - Do No Open with Protected Mode Disabled is marked. When try to change it pops up -"Adobe Acrobat cannot Open in Protected Mode due to an incompatibility with your system configuration." I have already uninstalled & reinstalled this program. Please advise.

hi. i read your response. I have windows 10 and my PD f's are being saved to Microsoft edge. I decided to purchase adobe acrobat user guide because the Adobe Reader I had would only allow me to read and I wanted to be able to edit my pages for move the pages around in my document. However I did everything that you told me but it won't show me a compatibility under the same category that you mentioned it doesn't have compatibility under properties so I'm wondering what to do from there

Hi, I have the same issue. I have Adobe CS. All programs work, apart from Acrobat. Very annoying. Tried all above, and lots more (de-install / install 2, 3 times) hoping for fixes. Adobe must know of this issue. Where's the fix?

was having same problem, did everything that was suggested, cleaner, re-install etc... still had same issue. sigh... was getting really frustrated been trying to find a solution since we updated to windows 10. anyways for the heck of it, i clicked on "run compatibility troubleshooter" (from the properties of Adobe icon) then "try recommended setting", now i have done this before, but it always suggested i try compatibility with windows 7, this time it suggested windows 8..... and Hallelujah, it works!!

I have the same issue - since last week. I can only open Acrobat DC as administrator, ok I can't even open it via this method anymore... and all of the above fixes didn't solve the problem. I have un- and re-installed the program through Creative Cloud, and now when I click on a pdf-file from inside filemanager, it says it cannot find the file!

It started as failure to open PDFs; I uninstalled and reinstalled AR DC, still PDFs on emails in MS Outlook would not open. Then I tried to open PDFs in Documents folders - got a message "Windows cannot find [file name clicked on]. Make sure you typed the name correctly then try again". I got the Adobe Cleaner which cleaned up and uninstalled AR DC; reinstalled it again from Adobe website. Still cannot open any PDF anywhere with AR DC. But can open PDFs perfectly OK with Avast Browser and Google Chrome. Then found I cannot even open AR DC as a free standing program by clicking in program list, and right clicking does not offer an 'open' option. So completely stuck! Help please.

I'm hoping this post will add tot the noise and hopefully get attention drawn this way sooner. Have tried every fix mentioned in this thread. Have even messed with my registry, which I rarely do, based on other threads for simillar problems. I have regular desktop Acrobat DC installation so I can use it when I have no connectivity, which is often. This is a crippling problem that just started two days ago for me. Probably based on a windows update.

OK, I have been struggling with this same issue for weeks and, at least for me, have come upon a solution. Find the Acrobat DC icon on your desktop or from within the directory where the program is located. Right-click and choose "Properties". Click "Compatability" and check the box to enable it to run in compatibility mode for Windows 8. Click "OK" and then try to open Acrobat DC. It should open right up....at least it did for me. Hope this helps cuz Adobe damned-sure ain't doing nothin' to address this problem!

I, too, have just started to have this problem (started around June 8, 2020): when trying to open any .pdf file, I get the error message, "Windows cannot find [file @ location]. Make sure you typed the name correctly, then try again." Am using Windows 10. Have used Adobe Acrobat and Cleaner Tool, reinstalled from provided download, ran as administrator, etc. I too, am keeping Acrobat Reader as a stand-alone from the Creative Cloud, because my Internet is very spotty (thanks, AT&T!). But still does not work! Please fix this or put some fire under Microsoft's ass to get it to work.

I use a PC with Windows 7, and I'm using Adobe Reader version 15. Yesterday I was prompted to install an Adobe Reader update, which I did. Today, when I tried to open and print a PDF file, I got a message that said: "AcroRd32.exe -- Application Error. The instruction at 0x518f525c referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program." I then tried to open other PDF files that I'd successfully opened as recently as last week, and I'm getting the same message for all of them, except that the instruction number (e.g., 0x518f525c) is different each time. After reading earlier posts on this forum, I tried uninstalling and reinstalling Adobe Reader, but the same problem is still occurring. The version of Adobe Reader that is installed is 15.023.20053. I also tried disabling Protected Mode in Adobe Reader, but after I do that and try to reopen Adobe Reader, I get a message saying that the program has stopped running. Please help!

I can't explain why this worked, but after reading a similar thread about issues that users have been having with Acrobat Reader since the most recent update, I tried the following, and it seemed to solve the problem for me:

I ran the Windows compatibility checker on the exe file and it set compatibiltty to Windows 8 and the problem has gone away. Weird! Possibly a conflict between Acrobat reader and win 10 updates? It has been fine for years.

We are facing the same issues today at work, so far 2 users are having this issue when scanning or viewing scanned documents in SAP. I want to find the prior full version installer so I can go back to the old version for these users but it seems impossible to find old installers! Not sure what we can do to fix this, very frustrated!

Thank you. I work at a helpdesk and one of my users has been experiencing this issue all morning, but only when trying to print from within an application which interfaces with Adobe. I first updated, which did not work, so I uninstalled and reinstalled. This worked for a short period, then the issue returned. I then did a system restore, which also worked for a limited time. Your solution has resolved the error for a third time today. Let's hope it's the magic fix.

The fix did not work for me. I ticked the Windows 7 box and tried unsuccessfully to open a PDF. I then un-ticked the Windows 7 box but again received the "Memory could not be read" message". Thanks for your help anyway.

@hilaryb....Is your problem that you are unable to open a pdf at all? I would check DEFAULT PROGRAMS, and ensure .pdf file types are set to open with your preferred application. The AcroRd32.exe error i received only occurred when attempting to print the pdf from within another application. Btw, no further issues have arisen since i applied the compatibility fix, confirmed just an hour ago by my EU.

I have never seen this error before, and I am running a freshly reinstalled Win10. Thanks for the direction though I went the other way. I ran the compatibility trouble shooter and took it's suggestion. I'll run in Win 8 mode now until/if i have further issues to see if the error happens again. Restarting and opening files seem good.

Interestingly if I open as run as administrator the program opens , I can set adobe as default pdf app and make changes to enhanced security. But these are not saved. When I open normally the pgm crashes once again.

I had posted earlier today for the same thing in another forum and went through the same steps, had the same situations, different message headers and codes. One thing I tried before today was the compatibility part, but Windows 7 didn't even show up in the list, only Vista SP1. But, after doing the cleaner and reinstall, and going by your suggestion, Windows 7 was in the list. So, something happened, and I still believe that there is a lingering issue that we will continue to run in to, until they completely repair the update issue.

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