Reliable & Effective Solutions to Eliminate QuickBooks Email Invoices Not Working Issue

[QuickBooks Experts]

Issues while sending invoices through email are very common while using QuickBooks. These issues can give rise to the QuickBooks email invoices not working error, which can prevent users from running the email functions. The error code can arise due to internet connection issues or incorrect email client settings, among other possible reasons. If you are facing the QuickBooks is unable to send emails to Outlook error, you can perform the detailed steps given below to tackle the issue.

If you are facing trouble while running the troubleshooting process, and these steps seem too complicated, you can call our QB support team at +1-855-738-2784 to get the best guidance with email issues.

Main Factors & Reasons Leading to the QuickBooks Unable to Send Emails Error

The QuickBooks couldn't connect to email server error can arise due to the common causes and scenarios mentioned below -

1. The email settings in QuickBooks are incorrect, and the preferences are incorrectly set while running the email functions.
   
2. The Windows firewall or an anti-virus app might be configured to cause blockages and obstructions while running the email functions in QB.
   
3. There are internet connection issues in the system, and the network might be weak, unstable, or unreliable while sending emails via QuickBooks.
   
4. Your QuickBooks Desktop version might be old or outdated, which can cause compatibility issues while connecting to Outlook and sending emails.
   
5. Essential files, like the mapi32.dll file, might not be running correctly, and the files might be damaged, corrupted, or missing from the PC.
   

Essential Methods to Terminate the QuickBooks Not Sending Emails Error

If you are facing an error sending invoices from QuickBooks, you can perform the resolution steps given below to eliminate the issue -

Step 1 - Rectify the Mapi32.dll File from the C Drive of the File Explorer Tab

You can tackle the QB email invoices not working issue by repairing the mapi32.dll file.

1. Exit QuickBooks and other background apps and go to the Windows Start menu to access the File Explorer window.
   
2. Open the folder and go to the C Drive to locate the Fixmapi.exe file from the System32 folder, followed by running the repair process by following the on-screen prompts.
   

Step 2 - Edit the Email Preferences and Review the Server Name from the Edit Menu

If you are facing email server issues in the app, you can modify the email preferences from the edit tab.

1. Open QuickBooks and select Edit from the top menu bar to choose the Preferences section, followed by hitting the Edit option again.
   
2. Select Default and ensure that the email provider server name matches the Server Name, and if not, change the name and add Intuit at the start of the extension.
   
3. Next, select the Use Enhanced Security option and sign in to your webmail to check the status of the email invoice error.
   

Conclusion

The QuickBooks email invoices not working error can be successfully tackled by using the detailed solutions given in this blog. In case these steps seem ineffective on the email server issues, you can call our QB technicians at +1-855-738-2784 to get direct guidance with the error code.