I really have tried everything. The main problem seems to be in the Windows add remove featured programs dialog box. When I click internet explorer to be enabled, it goes through the normal, "setting up your system" when completed, it says to restart. I restart, come back and the box is unchecked. Internet explorer does not exits.
I need QuickBooks to work on this laptop. I desperately need it for school. Is there no where to hard install or force my pc to enable internet explorer? I have edge, and can't revert to internet explorer because the option just isn't there for me. I hope someone can help.
Please note: I have contacted my college IT department, they have failed to make internet explorer active/enabled on my pc. We ran updates, as well as a registry check to no avail. I have also sent an email to QuickBooks asking them what to do. I am just falling behind on school work and am paranoid. I do appreciate your help.
These type of issues drive me insane. I've see this my entire career (35+ years in Computer science, engineering and security). The typical reasons users are not getting accurate guidance or worse, canned support team replies, are because there are base code issues (deliberate or erroneous), or most often then not, implementing fix is too costly and would interfere with the companies strategic plan for the product. In the case of QuickBooks Premier, it is very clear that the desktop version is not a priority for Intuit.Their business model is all cloud based. QuickBooks Premier is overshadowed by its QuickBooks Online offerings.
This issue affects me personally, so I'm going to de-compile the code and run debug traces to see exactly where and why the browser validation is taking place and what API's are being called. As far as quickbooks requiring Internet connectivity is concerned, that is smoke and mirrors and I've already been able to bypass that.
This is a quick follow-up to help those of you on this thread who lost their Internet Explorer capabilities on their Window 10 Home software as a result of a Windows update to removed it. I too lost IE and that's when I began having problems running Quickbooks. and began receiving the infamous " You need Internet Explorer" error when starting Quickbooks.
To be clear, users should still be able to go to the apps area of Windows 10 and enable Internet Explorer, but many can not any more. Checking the enable box doesn't work after the ghost update broke that feature for some users.
Nothing worked until today decided to try one more thing to get Internet Explorer up and running again on test PC the was broken by the update. From the affected computer, I downloaded the Microsoft Windows 10 Media Creation tool ( ) and from the affected PC, I ran the option to: "Create Windows 10 installation media"using the " " button near the bottom of the page. Once it downloaded I ran the tool and chose to update the PC I was working on rather than create new media. During the process, I made the selection to keep all my existing files and programs. The tool worked its magic for about 45 minutes and when it was done, I was able to go into the apps area and successfully re-enable Internet Explorer. Upon doing so, Quickbooks 2011, 2014 an 2021 all worked again on this PC.
Microsoft's team told me they will work with Intuit to assist them with moving to Edge compatibility but at least for now, people who were dead can try the above and hopefully restore IE to get them by.
Over the phone, tech support reassured me that my 2018 Pro version did not required IE anymore. So I eventually tried to install the Windows update 21H2 which removes IE. So I did install the update and my QBPro2018 have been running fine for the last few months. I do not run payroll.
Over the phone, tech support reassured me that my 2018 Pro version did not required IE anymore. So I eventually tried and installed the Windows update 21H2 which removes IE. My QBPro2018 have been running fine without IE for the last few months. I do not run payroll.
I had the problem of uninstalling IE 11 at my bank's direction and then QB would not run. Microsoft said to update Windows 10 to Version 21H2 to solve the problem. It did. The reinstalled version has IE buried in it. If you need the link to do this here it use: Download the Windows Media Creation tool: =691209 Run the tool, and then choose the Update/Upgrade option.
JAN 19, 2022 -- Just got off the phone with Enterprise support regarding this issue. IE 11 is still required to run even the latest version of QBs desktop 2022 version with full updates, at least the Enterprise version anyway, not sure about PRO. Canada versions have been reconfigured to use Chrome now, however US versions are still required to run IE11. Windows 21H2 and Windows 11 cannot run Quickbooks desktop at all. You'll have to go back to 21H1 or earlier OS to even get it to open a company and even then you have to enable IE11 support in these OSs. No ETA on when they will change to Chrome for the US. Seems you are luckier if you have a Canada version (only sold to a Canadian address BTW).
We have downloaded and installed Enterprise 2022 and it opens clients and works but the internet connection does not work. We have Internet Explorer and Edge on the server but it still cannot verify payroll because it cannot connect. It gives an error 12029 for which I have not been able to find a workable solution. We have 64 bit computer, and our internet works fine with E S 2019 but not ES 2022. Does anyone have a solution?
If none of the above solutions work, try downloading and installing the latest updates or installing and uninstalling QBDT in selective startup mode. It'll be certain that no other application restricts you from completing your task. Refer to these articles:
I do have Internet Explorer loaded on my server where QB Enterprise Solutions 2022 is loaded. i can use it to go to other secure locations as I tested it today. I have it set as my default browser. It works with E.S. 2019.
i had Tool Hub installed and i updated it to the latest version. E.S. 22 still will not verify payroll. WE have recently installed version 2022 so I would assume it is up to date but I cannot update it because the internet does not connect. You said to run TLS 1.2 Readiness Tool but i cannot locate it in Tool Hub. How do I find it.?
I see by looking at the community many users are having problems because of Internet Explorer dependency and no one seems to have a solution. Due to payroll concerns I must move to 2022 on all my clients. Version 2022 is accessible for use but just not anything connected to internet such as payroll and updates.
Also, QuickBooks Desktop may be unable to connect to the internet at times, causing updates to fail. This could be due to incorrect browser and security settings, or because an application such as an antivirus or firewall program is preventing the update from taking place.
However, if you keep getting the error about TLS let's run a repair on your QuickBooks. It replaces all damaged installation files of the software. Additionally, this usually resolves corruption issues, such as being unable to open the file or preventing you from performing common tasks.
Several factors are affecting QuickBooks not to open correctly. A couple of them are technical errors that can be caused by the system and environmental problems in addition to how QuickBooks interacts with these variables.
If you've already done with those steps and you can't still access your desktop, I suggest contacting our Contact QuickBooks Desktop support. Ensure to check their support hours to know their availability: Support hours and types.
Thanks for your reply. i tried every thing you mention and nothing worked. I called for support and got a claim # and although the gentleman was concerned and tried, he was not able to render any help. He finally suggested uninstall and reinstall. i did not try that. I discussed the procedures with our server I T man and he reviewed the settings and procedures that Intuit has suggested, double checked me to see that Internet explorer was in accordance with their requirements. Then he said there is one major setting they did not address and he set it and we tested. it appeared to be the fix. I will retest as soon as i have a minute, but on a quick test, it verified payroll and pulled down updates so it was connecting. Solution: open Internet Explorer, click on Settings (gear), choice internet options, choose programs tab, choose the selection "always in Internet Explorer". Be careful not to choose the selection that looks like it except it adds "..on the desktop.
Hello! You said that you figured out how to get around QB's requiring internet service to run Desktop Premier Plus Subscription?? Can you please tell me how? We have to update and I am ticked that QB is now saying that we HAVE to have internet service for the new Desktop subscription version to even run. We are in a rural area with unreliable internet - hence why we have the Desktop version. I am REALLY getting sick of Quickbooks trying to take control of customers' data files.
I understand your situation but no I was not trying to get around the internet requirement. I was trying to make Internet Explorer work with QB and they could not tell me how to do it. Internet Explorer would work with version 19 but not 22 and our I.T. person located the problem. But we still must have internet connection and internet Explorer to update and to do payroll . My personal belief is that Intuit makes more money for QB online and they are trying to push everyone to go online instead of using desktop. Since they have millions of QB users i do not understand why they do not fix the problem but i think it is all a money problem. sorry i cannot help you.if they won't send a CD with the program and any updates.
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