Why Is 1080p Video Lagging

[Donat Ruel]

Yourcustomer loyalty rate, which could be a lagging indicator, can help signal when you might need to source feedback and reevaluate your user journey so that customers are likely to spend more when they do shop with you.

I've been using Squarespace for many years, but in the past 3 months or so I've really noticed an increase in the number of issues in the page editor/builder. I've tried in both Chrome and Firefox and it makes no difference. I've also tried it in both 7.1 and older templates and the issues remain.

We are definitely having this problem as well. We have several people working on our website, all in different locations, all having the same issues. It is actually costing us money because it takes our hourly workers so long to do simple tasks, such as adding a block. On Black Friday I could not load the page editor at all. I gave up.

I did not submit a ticket, frankly because I've brought it up with Squarespace staff before and basically just get the "thanks for your feedback, but it's working fine for us" or "we will pass this along to the development team..." and then NOTHING changes.

I am having the exact same issue. It is unbearably slow and site is taking forever to load. I noticed it with several other sites on squarespace. My internet is running fast and it's the same whether I'm on Chrome or Safari.

Sorry to pile on, I have not only speed/slowness issues but a hard time placing blocks. This never gave me any trouble up until a few months ago (seemingly at the same time some updates came through).

Creating columns by placing text blocks next to each other seems all but impossible. Although the indicator (vertical or horizontal line) indicates while dragging the block the landing zone is right next to some other block, it invariably places itself above or below - not next.

Additionally, the handle to grab a block (small black rectangle in middle top) does not become visible when I click/highlight/activate a block or hover over it. The only way to show that handle seems to click the right top corner first (in case of a text block that shows 'text' in blue).

Ditto to all of these issues. The lagginess cropped up in recent months whenever Squarespace switched to blue lines that pop up when doing hover editing, etc., instead of the black lines that used to appear for me.

One of the ways to speed up the editor is to make sure it is the only window open in your browser. Give it all the resources that you can. Close out any other program that is also using the web, FB is a bandwidth hog, and streaming while working could easily kill the editor. When having these issues you might also run a speed test to narrow down the issue, config problem or bandwidth problem. I run this one:

I use an offsite image manager to sort my photos for uploading to squarespace and when it is open I have to be patient. I found I can speed things up if I drag the photos I want to my desktop and upload to SS from there with the image management softwared closed.

@derricksrandomviews makes a good point. If your computer is limited on memory then lagging can be a huge issue. I've seen literally 15 to 30 minute sluggishness periods when memory constrained computers try to keep up with modern computing demands.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

1) Ever since the new blue editor, it's often impossible to wrap text around an image. You pick up the image, but he rectangle no longer appears when you drag down, so you think it hasn't worked, but then you save and refresh, and it has indeed wrapped.

I noticed that yesterday as well. I have a 7.1 lab site and it did the same thing you posted. For a while I could not figure out how I had copied the text block and then after a screen refresh the second block went away.

My site is unpublished and I hadn't worked on it in a week or so and just tried to and it won't let me edit at all. I've done all the trouble shooting tips, too. Has anyone else had this problem and did you resolve it?

Working with Squarespace is becoming increasingly cumbersome. I too have experienced the issues mentioned in this thread, they are not caused by custom code or browser plugins. Additionally from the top of my head...

Similar issues, I've discovered it gets slower the longer I'm working on my site, I'm waiting 8 seconds to have a typed word show or to save the change. There is a huge lag but once I log out and wait a few minutes, log back in it seems to reset the editor speed back to normal but will start slowing down again after a few minutes. I thought it might be just too many people using the same server but it doesn't matter what time of day or night, the same thing happens. Just wondering if anyone noticed the same timing reset after logging out and back in?

I submitted a request but I am having the same issue, major lag between any click or edit, or page just sits frozen not doing anything, page wont let me save and i lose all the work I did. Its becoming such a time waste and its so frustrating

Yep, sooooooo FRUSTRATING! I'm noticing it on the new poduct editor, I didn't like it at first but now I think its a good editior, BUT, its taking 20/30 seconds to respond when clicking on anything! And also loading product pages. I expect it is the same thourgh the whole website editor.

How's the memory capacity on your computer? If you're like me you have many things running at once. If you don't have enough memory then things will struggle. Try killing all the apps except for the browser. Also close all but the bare minimum of windows/tabs to the task at hand.

Well, I'm glad to see that I'm not the only one that finds the editor incredibly frustrating. My computer is basically brand new and even after trying some of the steps mentioned above, I'm editing in 7.1 and it's constantly lagging and I'm finding myself needing to refresh the page multiple times to make really simple edits. It makes me a little nervous to see so many people having the same issue and as far as I've seen, Squarespace hasn't made any solutions. Starting to think building sites for clients on here isn't such a great idea after all.

One day a competitor will come along, a competitor very close to the same but with a MUCH GREATER passion for the subscribers (us) that pay the bills. I don't even bother contacting them, nothing is ever resolved.

I have the same issue on MacOS Monterey 12.2.1 on version 5.10.1 of Zoom. The audio works perfectly, and both audio and video work perfectly for the other person. The lag is just with the video on my device. The internet connection does not appear to be the issue.

I have audio and video lag issues and I am on MacOS Monterey 12.4 intel Macbook pro. I have many complaints from other attendees regarding the lag in my audio. Is there a fix for this issue? It only started about a 1-2 months ago.

I have the same problem with Zoom Version: 5.10.7 (7748) and Mac OS Monterey 12.4. Intel. This issue only started when I upgraded to Monterey. I see these reports go back months. Is anyone at Zoom planning to fix this?

we have found out the cause of the issue from her why your audio is lagging on your participants' ends. You had experienced the downlink QoS delay larger than 2s on your end in your meeting. This means that the participants had larger than 2s RTT (round trip time) or delay in AS (application share or most commonly known as screen share) session downlink which triggered "Downlink QoS delay larger than 2s". Many of the participants connected to our MMR by TCP rather than UDP which means the unstable network or constant network jitters. The speed for TCP is slower while the speed of UDP is faster. TCP is a connection-oriented protocol, whereas UDP is a connectionless protocol.

I apologize that you had to experience this issue. I would recommend checking your network and firewall connections with this and making sure that the Zoom is whitelisted. Here's your guide for that. If you're unable to configure this, you may ask for assistance from your local IT.

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Hello! The prototype of my designs on Figma seems to be lagging or freezing and I am not able to fix it. My designs are perfect but when I test the prototype there are weird it tends to lag and freeze and good to at all or prototype Is there a way to fix this?

Please kindly help

Please try out the steps indicated in the Help Article and if you still run into any issues feel free to contact our support team with a copy of the file so they can see if they can replicate this issue.

OneNote for Mac has become really slow and lagging while I try to type notes on lecture slides. I normally import a PDF on a page and write notes over it, but it cannot keep up with even short bursts of typing without freezing. Currently running OneNote 16.42.20101102 on macOS catalina 10.15.7. I've tried closing the notebook and reopening and shutting the program down etc. - any help would be much appreciated!

I had the same problem, running on Windows 10. I realized the problem started when I turned the "text cursor indicator" on. This is a setting in Windows 10 (Settings >> Ease of Access >> Text Cursor) that makes the text cursor much more prominent. I turned it off and OneNote stopped lagging. I assume there is a similar setting for Macs.

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