Epf Toll Free Number For Claim Status

[Terry Chavarin]

Ifyou were redirected to this page after trying to retrieve a password or trying to log in to the UC System, please try again, or contact us using one of the methods below.

PAULA (PA Unemployment Link Assistant) is our friendly chatbot built to answer the most frequently asked questions. Connect with PAULA to get answers to general questions, such as how to file for benefits, troubleshoot your debit card, or find out the requirements for completing work searches. If PAULA can't answer your question, just ask to speak to a live representative. PAULA will transfer you to one of our available agents to help you with more in-depth questions and issues.

Our live agents can help with checking your claim status, filing for weekly benefits, checking your payment status, changing personal information, and resolving questions about overpayments. Our agents are fully trained to assist you and ready to help Monday through Friday between the hours of 8 a.m. to 4 p.m.

If you have a general inquiry, a question not answered in our Frequently Asked Questions, or need to alert staff to new documents uploaded to your claimant dashboard, send us a secure message at UCH...@pa.gov. You will receive a response within 24 hours.

The PA BWC claim number is the number the bureau assigns to a case and is not your claim number. Only indicate your claim number on forms where we request the "carrier's claim number." Please complete forms accurately and within the space provided.

Claim Reporting

The bureau went live with EDI Release 3 for claims in September 2013, transitioning from paper submission of compensable and subsequent forms to the electronic filing of data. More information on claim reporting can be found here.

The Annual Claims Status Report (ACSR) is intended to update WCAIS, and its documentation, to what you have on file in your system. The report captures all open WCAIS claims, listing your company as the insurer, with no activity in the last four years.

The bureau is offering insurers their pre-ACSR list, which consists of all qualifying claims. Requesting this pre-ACSR list will help you update your claims and keep the claims status up to date in WCAIS. You can obtain your pre-ACSR list by contacting the EDI (Electronic Data Interchange) Section. Send emails to: RA-C...@pa.gov.

Data Quality

The data quality section is responsible for cleansing and proactively managing the data within the WC Automation and Integration System, or WCAIS. Prior to WCAIS implementation, the bureau, the WC Office of Adjudication and the WC Appeal Board worked with separate various computer systems. Implementation of WCAIS integrated the three program areas into one streamlined system. More information on data quality can be found here.

Claimant & Employer Helpline

Helpline staff answer questions from members of the workers' compensation community with regard to rights and duties under the PA Workers' Compensation Act. The section is also responsible for working with users who experience difficulty registering to use WCAIS.

Helpline hours are 7:30 a.m. to 4:30 p.m., Monday through Friday.

1. Online- Login.gov: Your confirmation page will provide a link to Login.gov. Select this method to upload photos of your ID with your phone or computer for verification. Follow the instructions provided. Login.gov accepted identification documents.

2. Post Office (ID and Barcode): Present your valid government-issued ID in person at one of over 200 participating USPS locations in Arkansas. After choosing this method on your confirmation page, a barcode will be generated that you must present at the designated post office along with your ID. You can print the barcode or present it on your mobile device.

Weekly claims must be completed each week. File weekly claims online using ArkNet. Visit www.arknet.arkansas.gov or call ArkLine at 1-501-907-2590. For UI purposes, weeks begin on Sunday and end on Saturday.

File continued claims online using ArkNet. You must file a continued claim once you have a valid initial claim established and you are determined to be eligible for benefits. Click here to go to ArkNet!

It is important to report information truthfully and accurately when filing for unemployment insurance. There are penalties for willfully withholding information. You must supply correct and complete facts when filing for unemployment insurance benefits.

It is a Crime! Arkansas Division of Workforce Services law provides severe penalties for making false statements or failing to disclose material facts when claiming unemployment insurance benefits. Deliberately giving false information to receive benefits is a crime in Arkansas:

If you wish to file an appeal to the Appeal Tribunal, follow the instructions on your Notice of Agency Determination or download a Request for Appeal to Appeal Tribunal form. To check on the status of an appeal, contact the Appeal Tribunal at 501-682-1063.

If you wish to file an appeal to the Board of Review, follow the instructions on your decision notice from the Appeal Tribunal or download a Request for Appeal to Board of Review form. To check on the status of an appeal, contact the Board of Review at 501-683-4300.

The U.S. Department of Labor funds the Reemployment Services and Eligibility Assessment (RESEA) program to help certain Unemployment Insurance claimants return to work faster. If you are claiming unemployment benefits, you could be selected to participate in the RESEA program. Participants are obligated to meet various program requirements. Learn more here.

TAA benefits are for those workers who lose their jobs or whose hours of work and wages are reduced due to increased imports. This program includes a variety of benefits and reemployment services to help unemployed workers prepare for and obtain suitable employment. Workers may receive assistance in skill assessment, job search workshops, job development/referral, and job placement. In addition, workers may be eligible for training, a job search allowance, a relocation allowance, and other reemployment services.

This specific form of Trade Adjustment Assistance is paid to an eligible adversely affected worker every week after he/she exhausts entitlement to regular unemployment compensation, including state and federal extensions. Click here to learn more.

Pandemic Unemployment Assistance (PUA) is a program under the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 that provides temporary income to eligible individuals who became unemployed as a result of the novel COVID-19 pandemic and are either self-employed, do not have sufficient work history to be eligible for a claim, or have exhausted other forms of unemployment insurance benefits. It is funded by the federal government, not by state unemployment taxes paid by employers.

DUA is a federally funded program that provides financial assistance and employment services to jobless workers and the self-employed when they are unemployed as a direct result of a significant natural disaster if DUA benefits are made available. Click here to learn more about DUA.

The Arkansas Division of Workforce Services maintains strict policies and security controls to protect your personal information in our computer systems and files. We have established security controls and procedures to safeguard the information we collect about you. Any information collected via the Internet between DWS and our customers relies on industry-standard SSL (Secure Socket Layer) encryption.

All ADWS employees are trained to respect customer privacy. Arkansas Employment Security law 11-10-314, Disclosure of Information, provides in part that information obtained by the Division of Workforce Services from any employing unit or individual, pursuant to the administration of a claim for unemployment benefits or any determination as to rights or status of the employing unit or individual, shall be held confidential and shall be protected by government privilege.

ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office.

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ADWS proporciona servicios de interpretacin y traduccin, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intrprete o traductor, por favor pngase en contacto con su oficina local ms cercana.

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Farm Bureau Financial Services offers three convenient options for reporting an auto claim for customers with policies issued from our coverage area (Arizona, Iowa, Kansas, Minnesota, Nebraska, New Mexico, South Dakota and Utah):

For auto glass repairs, click here to set an appointment with Safelite Solutions, or call 800-226-6383 and select option 2. You will need to provide your policy number and the approximate date of the damage.

You must meet the qualifying conditions set by law to qualify for benefits. (See list above.)

We can only determine your eligibility to benefits after you apply and we have all the required information.

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