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Air Canada Named Best Airline in North America for Fifth Consecutive Year.
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Oct 18, 2014, 12:41:44 PM10/18/14
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from NEWSWIRE
http://www.newswire.ca/en/story/1387177/air-canada-named-best-airline-
in-north-america-for-fifth-consecutive-year
Air Canada Named Best Airline in North America for Fifth Consecutive
Year
Results based on nearly 19 million passenger responses worldwide
MONTREAL, July 15, 2014 /CNW Telbec/ - Air Canada has been named Best
Airline in North America in the Skytrax 2014 World Airline Awards at
the Farnborough International Airshow. It is the fifth consecutive year
Air Canada has been recognized as the best airline in North America and
among the leading carriers of the world. The annual poll, based on
surveys of nearly 19 million global passengers, is regarded as a key
benchmarking tool for product excellence and customer satisfaction by
the global airline industry.
"We are extremely pleased that the Skytrax World Airline Awards have
recognized Air Canada as the Best Airline in North America for five
straight years. The North American aviation industry is highly
competitive and it is therefore a source of great pride for Air Canada
to consistently lead in this geography in terms of both service
excellence and industry-leading products. Being the Best Airline in
North America also places Air Canada amongst the leading airlines of
the world and sets the bar very high to continue improving. We are
delighted to have established a leadership position in such a global
industry from a Canadian base," said Calin Rovinescu, President and
Chief Executive Officer.
"This award also reflects what more than 35 million customers tell us
each year through their greatly appreciated loyalty: that Air Canada is
one of the safest, most comfortable and convenient airlines to fly. I
thank our 27,000 employees around the world, who all share in winning
this award, for their professionalism and dedication."
"Air Canada has a secure grip on this award as Best Airline in North
America, being a repeat winner again in 2014. With the awards voted for
by airline customers worldwide, they represent the voice of passengers,
and being a truly global survey are regarded as a benchmark of airline
excellence," said Edward Plaisted, Chief Executive Officer of Skytrax.
"This award recognizes the front-line service quality being delivered
by Air Canada staff across all customer-facing areas, both in the
airport and onboard environment, and it is their success that we are
honoring today with this award."
About the World Airline Awards
The World Airline Awards (http://www.worldairlineawards.com/) are
managed by aviation research organization, Skytrax Research of London,
UK. The transparency and global coverage of the survey distinguish
these awards as the most prestigious and respected quality recognition
for today's world airline industry. The Survey operated between August
2013 and May 2014, with more than 100 customer nationalities from over
160 countries participating. The 2014 Awards are based on 18.85 million
completed customer surveys, and included over 245 airlines worldwide.
The survey covers all types of airline, from largest international
airlines to small domestic carriers, with customers ranking quality
standards across more than 40 areas of airline front-line product and
service.
About Air Canada
Air Canada is Canada's largest domestic and international airline
serving more than 180 destinations on five continents. Canada's flag
carrier is among the 20 largest airlines in the world and in 2013
served more than 35 million customers. Air Canada provides scheduled
passenger service directly to 60 Canadian cities, 49 destinations in
the United States and 73 cities in Europe, the Middle East, Asia,
Australia, the Caribbean, Mexico and South America. Air Canada is a
founding member of Star Alliance, the world's most comprehensive air
transportation network serving 1,269 destinations in 193 countries.
Air Canada is the only international network carrier in North America
to receive a Four-Star ranking according to independent U.K. research
firm Skytrax that ranked Air Canada in a worldwide survey of more than
18 million airline passengers as Best Airline in North America in 2014
for the fifth consecutive year. For more information, please visit:
www.aircanada.com.
SOURCE Air Canada
For further information:
Contacts :
Isabelle Arthur (Montr�al) 514 422-5788
Peter Fitzpatrick (Toronto) 416 263-5576
Angela Mah (Vancouver) 604 270-5741
Internet : aircanada.com
http://www.newswire.ca/en/story/1387177/air-canada-named-best-airline-
in-north-america-for-fifth-consecutive-year
Air Canada Named Best Airline in North America for Fifth Consecutive
Year
Results based on nearly 19 million passenger responses worldwide
MONTREAL, July 15, 2014 /CNW Telbec/ - Air Canada has been named Best
Airline in North America in the Skytrax 2014 World Airline Awards at
the Farnborough International Airshow. It is the fifth consecutive year
Air Canada has been recognized as the best airline in North America and
among the leading carriers of the world. The annual poll, based on
surveys of nearly 19 million global passengers, is regarded as a key
benchmarking tool for product excellence and customer satisfaction by
the global airline industry.
"We are extremely pleased that the Skytrax World Airline Awards have
recognized Air Canada as the Best Airline in North America for five
straight years. The North American aviation industry is highly
competitive and it is therefore a source of great pride for Air Canada
to consistently lead in this geography in terms of both service
excellence and industry-leading products. Being the Best Airline in
North America also places Air Canada amongst the leading airlines of
the world and sets the bar very high to continue improving. We are
delighted to have established a leadership position in such a global
industry from a Canadian base," said Calin Rovinescu, President and
Chief Executive Officer.
"This award also reflects what more than 35 million customers tell us
each year through their greatly appreciated loyalty: that Air Canada is
one of the safest, most comfortable and convenient airlines to fly. I
thank our 27,000 employees around the world, who all share in winning
this award, for their professionalism and dedication."
"Air Canada has a secure grip on this award as Best Airline in North
America, being a repeat winner again in 2014. With the awards voted for
by airline customers worldwide, they represent the voice of passengers,
and being a truly global survey are regarded as a benchmark of airline
excellence," said Edward Plaisted, Chief Executive Officer of Skytrax.
"This award recognizes the front-line service quality being delivered
by Air Canada staff across all customer-facing areas, both in the
airport and onboard environment, and it is their success that we are
honoring today with this award."
About the World Airline Awards
The World Airline Awards (http://www.worldairlineawards.com/) are
managed by aviation research organization, Skytrax Research of London,
UK. The transparency and global coverage of the survey distinguish
these awards as the most prestigious and respected quality recognition
for today's world airline industry. The Survey operated between August
2013 and May 2014, with more than 100 customer nationalities from over
160 countries participating. The 2014 Awards are based on 18.85 million
completed customer surveys, and included over 245 airlines worldwide.
The survey covers all types of airline, from largest international
airlines to small domestic carriers, with customers ranking quality
standards across more than 40 areas of airline front-line product and
service.
About Air Canada
Air Canada is Canada's largest domestic and international airline
serving more than 180 destinations on five continents. Canada's flag
carrier is among the 20 largest airlines in the world and in 2013
served more than 35 million customers. Air Canada provides scheduled
passenger service directly to 60 Canadian cities, 49 destinations in
the United States and 73 cities in Europe, the Middle East, Asia,
Australia, the Caribbean, Mexico and South America. Air Canada is a
founding member of Star Alliance, the world's most comprehensive air
transportation network serving 1,269 destinations in 193 countries.
Air Canada is the only international network carrier in North America
to receive a Four-Star ranking according to independent U.K. research
firm Skytrax that ranked Air Canada in a worldwide survey of more than
18 million airline passengers as Best Airline in North America in 2014
for the fifth consecutive year. For more information, please visit:
www.aircanada.com.
SOURCE Air Canada
For further information:
Contacts :
Isabelle Arthur (Montr�al) 514 422-5788
Peter Fitzpatrick (Toronto) 416 263-5576
Angela Mah (Vancouver) 604 270-5741
Internet : aircanada.com
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