HCL - Dell Inspiron 13 5387 - Qubes 4.0

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NaBaCo

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Apr 30, 2018, 8:20:17 AM4/30/18
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Installation worked well, with only EFI post-installation boot problem
that was solved with this fix:

https://www.qubes-os.org/doc/uefi-troubleshooting/#boot-device-not-recognized-after-installing

Main points:
1. I'm unable to start HVM from ISO's. They all crash while loading.

2. Since the touch screen is on the same USB controller as all the other
USB ports, it's locked inside sys-usb, meaning it's unusable. I'm not
willing to write a proxy, due to security considerations, so I'm
thinking to send the computer to Dell and ask them to reconnect it to a
separate controller.

3. I'm not using a TPM yet, but I know the laptop has such an option.

4. Suspend works very well, very fast. The only problem is post resume
screen locking, which I know is an X11 problem.

5. Hibernate doesn't work at all (when given a command there's either no
reaction or the screen locks), but I think this is done purposely on Qubes.

6. Microphone, camera, and USB pass-through to VMs works perfectly.

I had Qubes 3.2 before hand which also worked well. I had to apply the
same EFI fix after installation. At first the suspend didn't work,
freezing at resume, so I had to update the kernel (including updating it
in the BOOT folder, as written in the aforementioned fix) to fix it.

--
NaBaCo.

Qubes-HCL-Dell_Inc_-Inspiron_13_5378-20180430-105707.yml

donoban

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Apr 30, 2018, 8:48:16 AM4/30/18
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On 04/30/18 14:20, NaBaCo wrote:
> 1. I'm unable to start HVM from ISO's. They all crash while
> loading.

Check 'qvm-prefs VM', kernel should be empty.


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NaBaCo

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May 1, 2018, 3:46:16 AM5/1/18
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On 04/30/18 15:47, donoban wrote:
> On 04/30/18 14:20, NaBaCo wrote:
>> 1. I'm unable to start HVM from ISO's. They all crash while
>> loading.
>
> Check 'qvm-prefs VM', kernel should be empty.
>
>>

Did that. In most ISOs I manage to boot up to the GRUB, and begin the
boot process, and that's when it crashes.

I'll be glad to post logs if told which ones.

--
NaBaCo.

awokd

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May 1, 2018, 3:59:51 AM5/1/18
to NaBaCo, qubes...@googlegroups.com
Try also setting min. mem to 2GB and disable memory balancing.
You can enable debug mode and check for logs in /var/log/xen/console/, but
they aren't always very useful for HVMs- you mostly need to debug inside
the HVM itself.


als....@gmail.com

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Nov 10, 2018, 9:54:48 AM11/10/18
to qubes-users
Hello guys,

Did awokd's suggestion work? I'm about to get that same laptop and it'd be really important for me to know if the problem of the crashing HVMs could be circumvented.

Thanks for your help,

als....@gmail.com

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Nov 14, 2018, 4:18:44 PM11/14/18
to qubes-users
Well, I´m answering myself here. I got the laptop and also got the crash when trying to boot from a .ISO a HVM.
Fortunately, after following the advice ghere (disabling memory balancing and setting min RAM to 2gb) it worked fine.

Thanks for your help!
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