Qubes installs but wont boot after GRUB menu, black screen
Frozen Frost
I've included pictures in a google drive folder, which I reference by their filename. Drive folder link: https://drive.google.com/open?id=0B5SpJcH5qiRqczFvOFFGbVktb2s
My problem: I install Qubes with via a bootable USB, I'm installing onto a laptop without an optical drive. This is in Legacy mode btw. The install works great, I can see the GUI and choose settings and it seems to install Qubes fine. When its done installing a button appears to reboot (Install 9.jpg). My laptop boots up to the GRUB menu (BOOT 1.jpg) where I have two options: to launch Qubes with Xen, or to do the former with Advanced options (Advanced brings me to two consecutive choices, but each only holds one option). Both of these print the following to the console before the screen goes completely black (no cursor, and my computer still runs)(BOOT 2.jpg):
------------------------------------------------------------------
Booting 'Qubes, with Xen hypervisor'
Loading Xen 4.6.0 ...
Loading Linux 4.1.13-9.pvop.qubes.x86_64
Loading initial ramdisk
------------------------------------------------------------------
Then black screen. After this I have to do a hard shutdown. If I turn my PC back on and allow it to boot from hard drive the same thing happens.
Things to note:
During install the media check fails, but I've read on other forums that this is likely because I'm using a USB. I've tried installing Qubes twice now, the second time I disabled Virtualization.
The first time I chose to install Qubes with both KDE and XFCE, the second time I tried only XFCE in case KDE was the issue. I had also read that KDE was generally resource heavy and ugly.
I nuked my hard drive with DBAN (http://www.dban.org/) before attempting to install Qubes. I wanted a fresh install with no chance of lurking malware. So, I don't care about any of the data on my laptop because there simply is none. Also, I'm curious if I need to format my hard drive and if this may be the problem, but considering the hard drive is 500 Gigs this will take a while, and the fact that it installs and loads GRUB leads me to believe this won't help.
My Computer Specs and Settings:
PC: Dell Inspiron 7348
BIOS Version: A07
CPU: Intel i5 5200U
RAM: 4 Gigs
I've tried with and without virtualization.
(BIOS Settings Pics)
Please, any suggestions on how I can get Qubes to run on my laptop? I am not very familiar with OSs but I have a programming background. I am also on sort of a time crunch, my classes start in 2 weeks and I was hoping to have Qubes installed and have enough time to get used to the OS before I do use it for projects. If worst comes to worst and I cant install Qubes in 2 weeks I'll install Xubuntu onto my machine so I can use it. Hopefully nothing will go wrong there...
Frozen Frost
Frozen Frost
Frozen Frost
> Hopefully my problem was just a faulty flashdrive
I've come up with 3 possibilities, feel free to add to this you guys:
1) Although I don't see why zero filling my drive would ruin it, maybe the hard drive got corrupted somehow and I have to re-format it
2) I've noticed Qubes on Live USB didn't have the add-ons for Debian8 and Whonix templates. I would like to have these, but I'm running an install without them to see if its my problem.
3) Qubes Live USB is in alpha and may slightly differ from the normal version. Its possible the regular install contains a bug that the live install doesn't have. If this is the case, it should be filed and taken up with the developers. But I cant say this is the cause yet
Frozen Frost
> 2) I've noticed Qubes on Live USB didn't have the add-ons for Debian8 and Whonix templates. I would like to have these, but I'm running an install without them to see if its my problem.
I can confirm that Debian and Whonix packages aren't my problem as the boot still failed without them.
This leaves me with either a faulty hard drive or a bug in the 3.1 version of Qubes. To test this I am going to create a live USB of the normal 3.1 version of Qubes by installing Qubes from one flashdrive to another, then live booting it.
Andrew David Wong
Hash: SHA512
updated in some time. It's possible that this is the reason for the
discrepancy in your results. You mentioned that you've tried R3.1 but were
hesitant to try R3.2-rc2. Given that you're having compatibility issues, I
would recommend trying R3.2-rc2, at least to see whether it installs and boots
successfully, even if you don't feel comfortable using a release candidate for
your daily work. You may have better luck with it, especially since your
hardware is newer.
- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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jackri...@gmail.com
On Aug 10, 2016 3:30 AM, "Andrew David Wong" <a...@qubes-os.org> wrote:
> I would recommend trying R3.2-rc2, at least to see whether it installs and boots
> successfully, even if you don't feel comfortable using a release candidate for
> your daily work.
That's what I was thinking about trying, although I wanted to exhaust all my options with the stable version first. I will try installing 3.2r2 later today. Hopefully I can get around the bug in 3.1.
If 3.2 fails me, I suppose I can get a 2 headed USB and install the 3.1 live system directly to my laptop. Then it would run off of the HDD as expected right?
Andrew David Wong
Hash: SHA512
In any case, I'm not sure I understand why you'd want to install the live
system directly to your laptop if it, too, fails. Have I misunderstood you?
- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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Frozen Frost
> "2 headed USB"? I'm not sure what you mean.
Sorry, by 2 headed USB I meant a data cable with 2 USB ends[1].
On Wednesday, August 10, 2016 at 12:01:46 PM UTC-5, Andrew David Wong wrote:
> In any case, I'm not sure I understand why you'd want to install the live
> system directly to your laptop if it, too, fails. Have I misunderstood you?
As for what is working and what isn't with my laptop:
- Creating a Live USB via Rufus from Qubes 3.1 Live version (in alpha) [WORKS]
- Creating a bootable USB via Rufus that installs Qubes 3.1 Stable to my hard drive on boot [FAILS]
- Creating a Live USB from Qubes 3.1 Stable (DD imaging to a USB via Rufus then booting the USB and installing Qubes onto a different USB instead of the HDD) [FAILS]
- Creating a bootable USB from Qubes 3.2r2 that installs to my HDD on boot [UNKNOWN]
- Creating a Live USB from Qubes 3.2r2 (DD imaging to a USB via Rufus then booting the USB and installing Qubes onto a different USB instead of the HDD) [UNKNOWN]
- Directly installing Qubes 3.1 Live version (in alpha) to my laptop (getting a double USB cable[1] and installing to the HDD via Rufus) [UNKNOWN]
Everything that "FAILS" means the OS seems to be installed properly, but on bootup, I get a completely black screen after the GRUB menu with my computer running in the background
Everything that's "UNKNOWN", I plan to try it later (if Qubes 3.2r2 works, I won't bother trying to directly install the Qubes 3.1 Live version)
Sorry if I was being unclear
Frozen Frost
This means at some point between the time you guys last updated Qubes 3.1 Live alpha version and the most recent update of Qubes 3.1 Stable version, a bug was introduced that keeps Qubes from booting on my PC. This bug has been carried over to Qubes 3.2r2.
There have been several other users who have posted problems getting Qubes to boot, who had similar symptoms my computer did, and were unable to solve the issue as far as I could tell. I suspect its due to this bug that, either hasn't been found, or you guys haven't gotten around to fixing yet.
On Wednesday, August 10, 2016 at 3:30:20 AM UTC-5, Andrew David Wong wrote:
> The live USB version of Qubes is based on an older release and hasn't been
> updated in some time. It's possible that this is the reason for the
> discrepancy in your results.
> - --
How long has it been since Qubes Live 3.1 has been updated? If I were to try to directly install Qubes Live version to my laptop, what major features would I lose out on that 3.1 and 3.2r2 have? Right now this seems to be my only option if i want to run Qubes on my computer, but depending on what I'll be missing out on or what other bugs I would encounter, it may not be worth installing; I might just have to wait until the bug I've encountered is solved.
How should I file a bug report so that you guys can get started on it?
Qubes looks like it has a lot of potential and I really want to get my hands on it, so I hope this issue can be resolved soon.
Andrew David Wong
Hash: SHA512
> UPDATE: For Qubes 3.2r2, both the bootable USB and Live USB [FAIL]
>
> This means at some point between the time you guys last updated Qubes 3.1
> Live alpha version and the most recent update of Qubes 3.1 Stable version,
> a bug was introduced that keeps Qubes from booting on my PC. This bug has
> been carried over to Qubes 3.2r2.
>
> There have been several other users who have posted problems getting Qubes
> to boot, who had similar symptoms my computer did, and were unable to solve
> the issue as far as I could tell. I suspect its due to this bug that,
> either hasn't been found, or you guys haven't gotten around to fixing yet.
>
has always been the biggest stumbling block for Qubes, so another possibility
is that your hardware is compatible with earlier versions of Qubes but not
with these later versions. Unfortunately, this is very hard to diagnose.
> On Wednesday, August 10, 2016 at 3:30:20 AM UTC-5, Andrew David Wong
> wrote:
>> The live USB version of Qubes is based on an older release and hasn't
>> been updated in some time. It's possible that this is the reason for the
>> discrepancy in your results.
>
probably been approximately five months.
> If I were to try to directly install Qubes Live version to my laptop,
plan to add in the future:
https://www.qubes-os.org/doc/live-usb/#tocAnchor-1-1-2
> what major features would I lose out on that 3.1 and 3.2r2 have?
https://www.qubes-os.org/doc/releases/3.2/release-notes/#tocAnchor-1-1-1
> Right now this seems to be my only option if i want to run Qubes on my
> computer, but depending on what I'll be missing out on or what other bugs I
> would encounter, it may not be worth installing; I might just have to wait
> until the bug I've encountered is solved.
>
> How should I file a bug report so that you guys can get started on it?
that we already have an issue open for it (depending on what it is). If not,
we can open one, once we have some actionable information. Marek (CCed) will
be able to provide better guidance on how you can try to gather the required
information.
> Qubes looks like it has a lot of potential and I really want to get my
> hands on it, so I hope this issue can be resolved soon.>
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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