I can't install Qubes 4.0

[Djailz]

Hello,

I have tried to install Qubes 4.0 by two different ways and i got errors. Attached with my e-mail there are screenshots (i hope you can see it).

*By DVD :

1. I can see a menu (photo 1). I selected first the second choice "Test media & Install Qubes R4". The result of media test is PASS, but the installer don't launch (photos 2 and 3).

2. Then i selected the first choice "Install Qubes R4". I can see a graphical environment but the installer freeze (photo 4).

3. Then i selected the third choice "Troubleshooting" and "Install Qubes R4 in basic graphics mode". You can see the result in photo 5 .

4. I ran a memtest. The result is PASS.

5. I use REFInd boot management. I selected "Boot EFI\BOOT\vmlinuz from ANACONDA" (photo 6) and after "Boot Fallback boot loader from ANACONDA" (photo 7). For both, you can see the result in photo 8.

6. I can edit some options for each boot (photo 9). I tried to follow some procedures https://www.qubes-os.org/doc/uefi-troubleshooting/ but i'am not sure to do as it is mentionned. I'am not confident with it.

*By USB stick : The result is the same as step 5 above (photos 6, 7 and 8).

Caracteristics of my laptop are below :

GL753VD

https://www.grosbill.com/4-asus_rog_gl753vd_gc021t-709359-ordinateurs-ordi_portable (in the middle of the web page)

Intel® Virtualization Technology "pour les E/S dirigées" (VT-d) and "Technologie de vitalisation d'Intel® (VT-x)" seems to be supported.

Last month, i successfully installed Qubes 3.2, but i couldn't launch Qubes. I didn't try to solve this problem because Qubes 4.0 has been released and you highly recommend to use it.

So, what do you think about these errors ? Can you help me ?

Thanks,

Djailz

[Sergio Matta]

My problem is at your picture 3. I tried other xdrivers and nothing. Anacona text install causes another problem with luks key. IMHO the install has no support for my graphics card. I am using nvidia gtx 1050ti with a 4k big tv, but I tried with radeon rx560 and rx460, too. Even 3.2 has the same problem.
Now I am using a old RC3 installed version, updated. If a fresh install will really be necessary, one day, who knows, I will look for an older graphics card. Good luck! :-)

[vel...@tutamail.com]

Having struggled with installation I have found trying different BIOS settings helps. Even what I thought was the most unrelated change in the BIOS sometimes worked including:

Legacy only
Turning off secure boot
LCD settings
Boot order

I wish I had a specific answer but have you tried changing these settings?

[Djailz]

Hello,

Velcro or vel...@tutamail.com, I enabled/disabled all possible options in the BIOS and it have no effect to QubesR4 installation :

* DVMT 5.0 Pre-allocated (Fixed) Graphics Memory size (32 M or 64M) : no effect,

* UEFI network stack : no effect,

* SMART Self Test on all HDDs during POST : no effect,

* Intel AES-NI : no effect,

* Intel Virtualization Technologie (kept enabled by default): no effect,

* VT-d (kept enabled by default) : no effect,

* CSM support : no effect,

* Secure boot disabled, indeed.

Thanks you anyway,

Djailz

[john]

On 05/07/18 07:44, 'Djailz' via qubes-users wrote:
> Hello,
> [Velcro or velcro-2xk3N/kkaK1Wk0Htik3J/w...@public.gmane.org](mailto:velcro-2xk3N/kkaK1Wk0Htik3J/w...@public.gmane.org), I enabled/disabled all possible options in the BIOS and it have no effect to QubesR4 installation :

https://www.qubes-os.org/support/

http://www.catb.org/esr/faqs/smart-questions.html

http://www.catb.org/esr/faqs/smart-questions.html#beprecise

[vel...@tutamail.com]

Do you have VT-x enabled? I managed to get mine installed when I changed the LCD/Display settings in the BIOS.

This is not my strong point but it sounds like you are close...