X Startup Failed

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Master Node

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Dec 10, 2019, 4:45:37 PM12/10/19
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Hi I am in some big time need of help here, I have been playing with qubes for a few years now but recently put it onto my alienware laptop, this laptop had 2 gpus in it, unfortunately I put it on my lap for 15 minutes and fired the one gpu, I had both gpus taken out by a professional as to limit the risk of breaking anything, qubes worked perfect on this laptop in legacy mode before hand everything besides wifi card worked.

Now I am doing a reinstall of qubes and getting everything to work untill it hits the X startup failed aborting install. I have tired to add this work around to the boot loader at grub screen with tab

'nouveau.modeset=0 rd.driver.blacklist=nouveau video=vesa:off'

I add it at the end of the text not sure if that matters but it does not do anything different for me, everything in BIOS has been double checked and played around with for hours, I would love to run this laptop with qubes and I dont care how much it takes to make this happen so if you know some serious stuff about qubes and would like to help or get paid to help me here there please reach out to me and we can go from there.

Master Node

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Dec 11, 2019, 12:03:07 PM12/11/19
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My 3rd post on this forum seems like the only person who offers to pay some one over and over and yet one of the few that doesnt even get a response back, this is getting depressing.

Claudia

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Dec 11, 2019, 4:32:55 PM12/11/19
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Master Node:
> My 3rd post on this forum seems like the only person who offers to pay some one over and over and yet one of the few that doesnt even get a response back, this is getting depressing.
>

I thought I replied to this thread but it appears I didn't. I must have
dreamt it. Anyway, there are a lot of variables here.

Is it failing during the installation itself, or only when you boot into
the installed system?

I'm assuming it has a nvidia dGPU and an Intel integrated GPU? Or does
it actually have two dGPUs crossfired together or something like that?
Did you have the one GPU replaced with a new one of the exact same model?

Nvidia cards tend to be problematic in Qubes to begin with. If you're
trying to use two of them, you're probably asking for trouble. Just
saying. What GPUs do you have? Preferably you can generate an HCL report
which will contain that info as well. https://www.qubes-os.org/doc/hcl/

What Qubes version did it work in originally, and what version did you
reinstall with this time? Did you try the original version again to
verify it still works, after replacing the GPU?

I'm assuming you tried UEFI mode too? UEFI mode is preferred if you can
get it to work.

Try adding "nomodeset" to kernel options. I'm not sure what
nouveau.modeset=0 does. I think nomodeset prevents graphics drivers from
being loaded at all. Worth a try. It fixed a amdgpu issue for me in 4.0.2.

What happens when you boot the failsafe option?

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Master Node

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Dec 12, 2019, 12:30:13 AM12/12/19
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I have not been given a chance to replied to anyone on here so im going to attempt to do it right,

I have tired to do the install the same way I had it before, it worked perfectly with 2 DGPUs both NVIDIA very surprising but no problems at all, I would take a USB then install it to internal drives. But now with the DGPUs both removed it wont install past the X start up failed. Graphical installer says X startup failed and then the GUI start up says critical unknown error with a very long log, I could try and get logs ported over if it comes down to it, but I would almost just buy another Dgpu if its the integrated inlet GPU thats not supported but I don't know how to verify that if its supported or not.

I really dont need a DGPU so if its possible to get intel dedicated to work this would be very optimal for me

UEFI mode leaves a bunch of scrambled white writing on a black screen instantly on boot, even with Dgpus  installed it never worked, legacy is only mode this is a old school alienware 18 inch, im guessing that is why.

'nouveau.modeset=0 rd.driver.blacklist=nouveau video=vesa:off'

seems to be a work around for other people who seemed to have the same problem i sort of understand what it does i just need to apply it in different ways then i was trying, i think.

One of the main things i do not understand is why qubes would work with my DGPUs but I never applied them to any VM, from my knowledge everything i thought was ran off the Intel GPU, maybe the DGPUs were applied in the back ground but they seemed to sit in the PCI sandbox.

Master Node

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Dec 12, 2019, 4:30:08 PM12/12/19
to qubes-users
I will try to not top post iv read how it's done but it does not seem to have worked on my last msg, I dont see any other way to rely and I'm replying to the last msg of this thread.

My intel cpu is a i7-4930MX with haswell gpu integrated. As I said before my whole system worked amazing before the DGPUs died on me, they were actually 2 different gpus to one was a gtx 675m and the other I can not figure out what it is as of yet. But this is pretty interesting that qubes worked perfect on 2 different nvidia gpus and now wont work on the integrated intel gpu. All the bios settings are right but x startup fails.

Claudia

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Dec 13, 2019, 4:35:54 PM12/13/19
to qubes...@googlegroups.com
Master Node:
> I will try to not top post iv read how it's done but it does not seem to have worked on my last msg, I dont see any other way to rely and I'm replying to the last msg of this thread.
>
> My intel cpu is a i7-4930MX with haswell gpu integrated. As I said before my whole system worked amazing before the DGPUs died on me, they were actually 2 different gpus to one was a gtx 675m and the other I can not figure out what it is as of yet. But this is pretty interesting that qubes worked perfect on 2 different nvidia gpus and now wont work on the integrated intel gpu. All the bios settings are right but x startup fails.
>

Okay, now we're getting somewhere, but you still haven't answered half
of my questions.

Are you doing the reinstall with the exact same Qubes version (ISO) that
worked before? What version?

This error is happening when you try to boot the installer itself (from
USB), correct?

Did you try "nomodeset", or the failsafe boot option? The noveau options
probably have no effect, since you don't have any Nvidia cards at this
point.

It would be helpful to see the exact X log/error, even if you just take
a picture of it with your phone or something.

See also:
https://www.qubes-os.org/doc/intel-igfx-troubleshooting/
https://www.qubes-os.org/doc/nvidia-troubleshooting/
https://www.qubes-os.org/doc/uefi-troubleshooting/



Also, please try to reply to the actual message you're replying to, not
just the last message in the thread, and keep relevant portions of the
quoted thread. If you want to reply to two different users/messages,
write two separate replies. Just some friendly advice.
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