Possible to fix? Qubes (4.0 and earlier) freezes on sleep on a System76 Oryx Pro laptop

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Bryan Beus

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Nov 30, 2018, 2:27:13 AM11/30/18
to qubes...@googlegroups.com

New to Qubes. Hope I can get it to work. Would love to be a part of the community.


Laptop is System76 Oryx Pro

Core i7 7700 2.80 Ghz


If the system goes to sleep, when you try to wake it the display remains dark.


Otherwise, Qubes seems to work fine.

Ivan Mitev

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Dec 1, 2018, 12:31:11 PM12/1/18
to qubes...@googlegroups.com
Hi,

On 11/30/18 9:27 AM, Bryan Beus wrote:
> New to Qubes. Hope I can get it to work. Would love to be a part of the community.
>
>
> Laptop is System76 Oryx Pro
>
> Core i7 7700 2.80 Ghz
>
>
> If the system goes to sleep, when you try to wake it the display remains dark.

Is the laptop crashed on resume ? Or is it functional except for the
black screen ? If you don't know, check if the laptop is suspended again
when you close the lid. Alternatively you could try to play something
before suspending the laptop and check if you can hear it after resume.

If the laptop is crashed, maybe try to shutdown VMs with attached
devices (usually sys-net and sys-usb) before suspending.

If the laptop isn't crashed, try to switch to a text console before
suspending (eg. press CTRL-ALT-F2), I remember having to do that trick
but that was very long ago. It could also be that your brightness is
stuck to 0 (no idea how to fix that though).

Chris Laprise

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Dec 1, 2018, 2:27:02 PM12/1/18
to qubes...@googlegroups.com, br...@bryanbeus.com, Ivan Mitev
On 12/01/2018 12:31 PM, Ivan Mitev wrote:
> Hi,
>
> On 11/30/18 9:27 AM, Bryan Beus wrote:
>> New to Qubes. Hope I can get it to work. Would love to be a part of
>> the community.
>>
>>
>> Laptop is System76 Oryx Pro
>>
>> Core i7 7700 2.80 Ghz
>>
>>
>> If the system goes to sleep, when you try to wake it the display
>> remains dark.
>
> Is the laptop crashed on resume ? Or is it functional except for the
> black screen ? If you don't know, check if the laptop is suspended again
> when you close the lid. Alternatively you could try to play something
> before suspending the laptop and check if you can hear it after resume.
>
> If the laptop is crashed, maybe try to shutdown VMs with attached
> devices (usually sys-net and sys-usb) before suspending.

Good things to try. And if resume works when sys-net and sys-usb aren't
running, you can try adding the appropriate driver names (based on your
hardware) to the /rw/config/suspend-module-blacklist in those VMs:

https://www.qubes-os.org/doc/wireless-troubleshooting/

>
> If the laptop isn't crashed, try to switch to a text console before
> suspending (eg. press CTRL-ALT-F2), I remember having to do that trick
> but that was very long ago. It could also be that your brightness is
> stuck to 0 (no idea how to fix that though).
>
>
>> Otherwise, Qubes seems to work fine.
>>
>


--

Chris Laprise, tas...@posteo.net
https://github.com/tasket
https://twitter.com/ttaskett
PGP: BEE2 20C5 356E 764A 73EB 4AB3 1DC4 D106 F07F 1886

Bryan Beus

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Dec 1, 2018, 5:52:58 PM12/1/18
to Chris Laprise, qubes...@googlegroups.com, Ivan Mitev
There's good news. It appears to be a brightness display problem only.

First thing I tried was to leave a youtube video playing before suspend.

When I awoke, the screen remained dark, but the youtube video resumed
playing.

Just need to figure out how to get the brightness back.

This runs on an Nvidia 1080 GPU. I wonder if installing the proprietary
driver would help.

Chris Laprise

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Dec 1, 2018, 8:17:06 PM12/1/18
to Bryan Beus, qubes-users
On 12/01/2018 05:52 PM, Bryan Beus wrote:
> There's good news. It appears to be a brightness display problem only.
>
> First thing I tried was to leave a youtube video playing before suspend.
>
> When I awoke, the screen remained dark, but the youtube video resumed
> playing.
>
> Just need to figure out how to get the brightness back.
>
> This runs on an Nvidia 1080 GPU. I wonder if installing the proprietary
> driver would help.
>

Your laptop probably also has integrated Intel graphics. The simplest
solution may be to disable the Nvidia in BIOS so the system uses the
integrated GPU instead. Nvidia hardware is not well supported.

If you're wondering whether this makes any performance difference, for
Qubes the answer would be 'no'.

Tai...@gmx.com

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Dec 2, 2018, 2:03:02 PM12/2/18
to qubes...@googlegroups.com
On 12/01/2018 08:16 PM, Chris Laprise wrote:
> On 12/01/2018 05:52 PM, Bryan Beus wrote:
>> There's good news. It appears to be a brightness display problem only.
>>
>> First thing I tried was to leave a youtube video playing before suspend.
>>
>> When I awoke, the screen remained dark, but the youtube video resumed
>> playing.
>>
>> Just need to figure out how to get the brightness back.
>>
>> This runs on an Nvidia 1080 GPU. I wonder if installing the proprietary
>> driver would help.
>>
>
> Your laptop probably also has integrated Intel graphics. The simplest
> solution may be to disable the Nvidia in BIOS so the system uses the
> integrated GPU instead. Nvidia hardware is not well supported.
>
> If you're wondering whether this makes any performance difference, for
> Qubes the answer would be 'no'.
>

I have integrated graphics on my x220 and have the same issue disabling
"Power management enabled" fixes it but then I don't get a
screensaver/lock screen. If it is on then the screen stays off upon
resuming from S3.

:<

Ideas?
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