Can't Install KB3177467 on Windows HVM Template

John Marrett

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Oct 15, 2016, 11:30:17 AM10/15/16

to qubes-users

I've been running windows template HVMs for some time now and it's working quite well once you get past the initial patch installation.

I now have an issue where I can't successfully install the 11/10/2016 update to KB3177467. After each installation and the required reboot the patch continues to detect as uninstalled and prompt to reboot to install it.

I'd welcome any guidance people can offer and I'm ready to test possible solutions.

Thanks in advance for your help,

-JohnF

entr0py

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Oct 15, 2016, 1:56:51 PM10/15/16

to John Marrett, qubes-users

John Marrett:

I just checked my Windows HVM Template and it did successfully install KB3177467.

Sorry, I don't have any advice to offer other than the usual "check disk space, RAM, etc."

I am running Windows 7 SP1 with 40 GB system storage and 2 GB RAM and the old stable versions of Qubes 3.1 and QWT 3.0.4.

John Marrett

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Oct 17, 2016, 8:17:21 AM10/17/16

to entr0py, qubes-users

I'm also running 3.1 and QWT 3.0.4.1.

I've found that there's a patch installation log that shows the installation repeatedly failing as well as an error code, you'll find a screenshot attached.

I've searched for the combination of this patch and error code and found this discussion:

http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-update-failing-to-install/c08e70d9-2325-4556-85c7-9d24d89e573b