HCL - ASUSTek_COMPUTER_INC_-G752VL-20160828

38 views
Skip to first unread message

n/a

unread,
Aug 29, 2016, 3:03:38 AM8/29/16
to qubes...@googlegroups.com
Hi,

Video, networking (wired & wireless) is working properly, sleep mode has worked correctly on most occasions, however on a few attempts at returning from sleep mode (a longer period of time passing) laptop appears to wake itself without touching a key - keyboard is lit, screen is black, can hear the fans - all attempts at getting back in Qube's at this point failes - have to hard reboot (maybe some kind of wake on lan issue? [was using Ethernet connection instead of wireless at the time this happened])   Also, as already reported, touch-pad is not recognized on this laptop - so I have had to use a external usb mouse.

Please let me know if there is any other information you can use?   Forgot to Include cpio.gz in first HCL report, - I encrypted it with Andrew Wong's public key due to the warning about private information  (hope this was ok?)

Thanks for all your great efforts, grateful for people like you all, and excited about learning Qube's. Keep up the good work!

Sincerely,
anon..
Qubes-HCL-ASUSTeK_COMPUTER_INC_-G752VL-20160828-221706.cpio.gz.asc
Qubes-HCL-ASUSTeK_COMPUTER_INC_-G752VL-20160828-221706.yml

Andrew David Wong

unread,
Aug 29, 2016, 12:44:01 PM8/29/16
to n/a, qubes...@googlegroups.com
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

On 2016-08-28 23:58, 'n/a' via qubes-users wrote:
> Hi,
>
> Video, networking (wired & wireless) is working properly, sleep
> mode has worked correctly on most occasions, however on a few
> attempts at returning from sleep mode (a longer period of time
> passing) laptop appears to wake itself without touching a key -
> keyboard is lit, screen is black, can hear the fans - all attempts
> at getting back in Qube's at this point failes - have to hard
> reboot (maybe some kind of wake on lan issue? [was using Ethernet
> connection instead of wireless at the time this happened]) Also,
> as already reported, touch-pad is not recognized on this laptop -
> so I have had to use a external usb mouse.
>
> Please let me know if there is any other information you can use?
> Forgot to Include cpio.gz in first HCL report, - I encrypted it
> with Andrew Wong's public key due to the warning about private
> information (hope this was ok?)

That's fine.

> Thanks for all your great efforts, grateful for people like you
> all, and excited about learning Qube's. Keep up the good work!
> Sincerely, anon..
>

Thanks!

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
-----BEGIN PGP SIGNATURE-----
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=gAGz
-----END PGP SIGNATURE-----

Reply all
Reply to author
Forward
0 new messages