sys-usb freezes after suspend

[mau...@disroot.org]

Hi folks!

Whenever my laptop resumes after have being suspended, the sys-usb is stalled and all USB devices attached fail to work. They are all disconnected.
Whenever that happens the only way to have the sys-usb working again is to kill it.
Strangely this only affects the sys-usb and not the sys-net, which is working fine after resume.
The issue that describes this problem - https://github.com/QubesOS/qubes-issues/issues/3142 - is closed but this problem persists.

Does anyone knows how this can be solved?

Thank you!

[awokd]

On Fri, May 11, 2018 7:12 pm, mau...@disroot.org wrote:
> Hi folks!
>
> Whenever my laptop resumes after have being suspended, the sys-usb is
> stalled and all USB devices attached fail to work. They are all
> disconnected.
> Whenever that happens the only way to have the sys-usb working again is to
> kill it.
> Strangely this only affects the sys-usb and not the sys-net, which is
> working fine after resume.
> The issue that describes this problem -
> https://github.com/QubesOS/qubes-issues/issues/3142

> (https://github.com/QubesOS/qubes-issues/issues/3142) - is closed but this

> problem persists.
>
> Does anyone knows how this can be solved?

Try following the procedure here for your USB controller driver:
https://www.qubes-os.org/doc/wireless-troubleshooting/

[mau...@disroot.org]

Unfortunately that only describes the process for the sys-net.
According to the issue described in the github the blacklist of the module xhci-pci was already
merged into the stable repo r4.0 under the qubes-core-dom0-4.0.11-1.fc25.
So I guess that will not work either.

Are there any other suggestions?

Thank you

[awokd]

On Sun, May 13, 2018 4:32 pm, mau...@disroot.org wrote:
> Unfortunately that only describes the process for the sys-net.
> According to the issue described in the github the blacklist of the module
> xhci-pci was already
> merged into the stable repo r4.0 under the qubes-core-dom0-4.0.11-1.fc25.
> So I guess that will not work either.

Thanks, missed that!

> Are there any other suggestions?

Not from here, I'm afraid...

[mau...@disroot.org]

Hi Folks!

Does anyone knows or have an idea of how to fix this? The sys-usb is freezing every time the laptops is suspended.
I've tried to blacklist lots of for the PIC devices but that doesn't solve anything.
Is it possible to re-open the github issue since this is not fixed?

Thank you!

[donoban]

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On 05/23/18 22:02, mau...@disroot.org wrote:
>
> Hi Folks!
>
> Does anyone knows or have an idea of how to fix this? The sys-usb
> is freezing every time the laptops is suspended. I've tried to
> blacklist lots of for the PIC devices but that doesn't solve
> anything. Is it possible to re-open the github issue since this is
> not fixed?
>

You can write there your problem and they will consider reopening the
issue.
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[mau...@disroot.org]

Sure.
My issue is that whenever my system resumes after it has been suspended the sys-usb becomes unresponsive, I'm not able to execute any command on it and all attached devices get powered off (mouse, keyboard, usb devices...). I'm not able to resume any operation on the sys-usb, it doesn't even respond to qvm-shutdowm . The only solution left is to kill the sys-usb and start it again.
This happens in all resumes.

Few things I've tried so far :

• Blacklist the module xhci_pci under the suspended-modules-blacklist. But that doesn't produce any effect on the issue.
• Update dom0 to the latest stable updates.

If there are no suggestions of how to address this, can someone please reopen the ticket again (https://github.com/QubesOS/qubes-issues/issues/3142) as the issue has the exact description of the problem?

Thank you.