Troubleshooting help - Qubes R4.0.1 - frozen at "Installing boot loader" on HP Elitebook 8570p

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robbie...@gmail.com

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Jul 26, 2019, 9:17:30 AM7/26/19
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Hey, 

Just learned about Qubes OS a few days ago.

Jos seemed to have had a successful install of R3.0 with manual wireless driver install -> HCL - HP Elitebook 8570p

I'm using a 32gb USB stick for install.  Used rufus to dd the 4.0 iso to the drive from windows.

Here is a screenshot of the log screen just before it freezing (ie. CTRL+F2, ALT+TAB):


Here are screenshots of the bios screens:

I installed this multiple times, first with only the GUI screen then switching to the anaconda shell during install. Same issue every time. Tried manual disk provisioning too but gave up because my knowledge of fdisk is very minimal: https://www.qubes-os.org/doc/custom-install/

I'm an average Linux user although I'll give some questions/thoughts that may help:
  • The laptop has an HP flavor BIOS menu and I can't turn the "HP Hypervisor" setting on 
  • The /dev/sda1 device and volume qubes_dom0-root probably aren't provisioned properly
  • Bootloader image ie: pyanaconda.bootloader.LinuxBootLoaderImage object at 0x7ebc56fbea20 -> It seems it crashes when the bootloader object is being written or device is being opened/configured for writing? How do we check deeper here?
  • Running lsblk before install, it showed a few /dev/loop devices... could that be a problem? Need to google what these are...
  • When it freezes, I can't switch between screens with CTRL+F2... why? 
Let me know if there is more info I should post or something I can do to move forward/troubleshoot this.  Very excited to get his running.

Thanks,

Robbie

awokd

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Jul 26, 2019, 9:52:43 AM7/26/19
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robbie...@gmail.com:
> Hey,
>
> Just learned about Qubes OS a few days ago.
>
> Jos seemed to have had a successful install of R3.0 with manual wireless
> driver install -> HCL - HP Elitebook 8570p

The actual text is greatly preferred over pictures, but from what I was
able to make out, looks like it freezes when trying to write the boot
block. Some UEFI's have an option (so called antivirus) that block
writes to MBR- check yours for that and disable temporarily. Also try
switching to legacy boot mode if that's not it.


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