No longer displays attached external hdd

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Christopher Thacker

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Jun 6, 2017, 10:32:51 PM6/6/17
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I installed Qubes 3.2 (default Fedora) and it easily detected my external hdd and let me attach and mount it. I used it as I normally would.

I applied the updates for the whole system and discovered that Qubes now does not detect my external hdd. This holds true even if I restart or shutdown then start.

Now if I plugin my external hdd, the option to attach to a Qube is "greyed out". Again this holds true even after restarts and shutdowns.

This is very puzzling and frustrating but I couldn't find any literature to help me. I would appreciate any help.

Any thoughts?

Franz

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Jun 7, 2017, 12:28:14 AM6/7/17
to Christopher Thacker, qubes-users
Best
Fran

 
Any thoughts?

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Christopher Thacker

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Jun 7, 2017, 8:26:05 AM6/7/17
to Franz, qubes-users
Hi Franz,

Yes I saw that link earlier but didn't understand it.

The link states ". . . Simply insert your USB drive, right-click on the desired qube in the Qubes VM Manager list, click Attach/detach block devices, and select your desired action and device."

That is what I always did on my old Qubes 2 system and it worked.  It worked on my new Qubes 3.2 system until I updated it.  After updating, the "Attach / Detach block devices" was "greyed out" which prevented me from selecting it.

I suspect this is a simple fix that I overlooked but I would appreciate any help.

Thank you.


On Tue, 6 Jun 2017 at 23:28, Franz <169...@gmail.com> wrote:
On Tue, Jun 6, 2017 at 11:32 PM, Christopher Thacker <catha...@gmail.com> wrote:
I installed Qubes 3.2 (default Fedora) and it easily detected my external hdd and let me attach and mount it.  I used it as I normally would.

I applied the updates for the whole system and discovered that Qubes now does not detect my external hdd.  This holds true even if I restart or shutdown then start.

Now if I plugin my external hdd, the option to attach to a Qube is "greyed out".  Again this holds true even after restarts and shutdowns.

This is very puzzling and frustrating but I couldn't find any literature to help me.  I would appreciate any help.


Best
Fran

 
Any thoughts?

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-- Christopher Thacker

Unman

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Jun 7, 2017, 9:41:21 AM6/7/17
to Christopher Thacker, Franz, qubes-users
On Wed, Jun 07, 2017 at 12:25:52PM +0000, Christopher Thacker wrote:
> Hi Franz,
>
> Yes I saw that link earlier but didn't understand it.
>
> The link states ". . . Simply insert your USB drive, right-click on the
> desired qube in the Qubes VM Manager list, click *Attach/detach block
> devices*, and select your desired action and device."
>
> That is what I always did on my old Qubes 2 system and it worked. It
> worked on my new Qubes 3.2 system until I updated it. After updating, the
> "Attach / Detach block devices" was "greyed out" which prevented me from
> selecting it.
>
> I suspect this is a simple fix that I overlooked but I would appreciate any
> help.
>
> Thank you.
>
>
> On Tue, 6 Jun 2017 at 23:28, Franz <169...@gmail.com> wrote:
>
> > On Tue, Jun 6, 2017 at 11:32 PM, Christopher Thacker <
> > catha...@gmail.com> wrote:
> >
> >> I installed Qubes 3.2 (default Fedora) and it easily detected my external
> >> hdd and let me attach and mount it. I used it as I normally would.
> >>
> >> I applied the updates for the whole system and discovered that Qubes now
> >> does not detect my external hdd. This holds true even if I restart or
> >> shutdown then start.
> >>
> >> Now if I plugin my external hdd, the option to attach to a Qube is
> >> "greyed out". Again this holds true even after restarts and shutdowns.
> >>
> >> This is very puzzling and frustrating but I couldn't find any literature
> >> to help me. I would appreciate any help.
> >>
> >>
> > Have you seen this: https://www.qubes-os.org/doc/usb/
> > Best
> > Fran
> >
> >
> >
> >> Any thoughts?
> >>

Do you have a usb qube? If not try creating one. It could be that usb
devices are now hidden from dom0, and you havent started a qube which
will proxy them to the system.

Christopher Thacker

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Jun 7, 2017, 11:22:35 AM6/7/17
to Unman, Franz, qubes-users
If I create an "USB" Qube then does that mean I could only use USB storage devices on that particular USB Qube?

I tried another USB device and got the same result, so I know it must be some system setting and not a faulty hardware issue.

Thank you!
--
-- Christopher Thacker

Unman

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Jun 7, 2017, 11:34:14 AM6/7/17
to Christopher Thacker, Franz, qubes-users
Could you try to avoid top posting? It makes the flow difficu;t to
follow.

No, if you create a USB qube you will then be able to attach devices to other
qubes as you did before. The advantage is that you reduce the risk of
dom0 compromise.
(I cant guarantee this is your problem, but it does seem likely.)

Christopher Thacker

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Jun 7, 2017, 5:24:20 PM6/7/17
to Unman, Franz, qubes-users
Sorry, I don't understand.  Do you mean write here instead of at the top?

Thanks!

--
-- Christopher Thacker

Unman

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Jun 7, 2017, 6:18:53 PM6/7/17
to Christopher Thacker, Franz, qubes-users
On Wed, Jun 07, 2017 at 09:24:07PM +0000, Christopher Thacker wrote:
> >
> > Could you try to avoid top posting? It makes the flow difficu;t to
> > follow.
> >
> > No, if you create a USB qube you will then be able to attach devices to
> > other
> > qubes as you did before. The advantage is that you reduce the risk of
> > dom0 compromise.
> > (I cant guarantee this is your problem, but it does seem likely.)
>
>
>
> Sorry, I don't understand. Do you mean write here instead of at the top?
>
> Thanks!
>
> >
> > --
> -- Christopher Thacker

Yes, it's one of the posting guidelines.
I know that some people find it difficult, (and their mailer makes it
more difficut to do this), but it's a good standard to use.

unman
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