Wi-fi Network Adapter Drivers From The Manufacturer’s Website
Evangeline Mellon
Now many times, a way to fix the internet dropping issue is by installing the latest Intel Wi Fi and Bluetooth adapter, but hence there are other drivers for adapters made by other manufacturers how do i know for sure that my unit has an intel Wi Fi adapter?
I suspect you installed the Realtek wired ethernet driver and the Intel wifi driver. Only the driver for the hardware you have will install. Actually, the label on the laptop won't tell you much. If you look up the support page for your specific model, it will show drivers for all optional devices available in that model series. And yes, wireless cards can be region specific. The radio communication regulations vary across the globe. Hence multiple wireless drivers are listed, some of which you cannot use. Unless you are having problems just use the driver that Windows supplies. If there is a problem it might be necessary to know your specific hardware so you can find a more specific driver as from the manufacturer website or you can search the internet for other people having a problem with that specific device and use drivers others suggest. I hope that makes some sense.
From the specs of your model you have the 802.11b/g/n 1x1 which means you have the budget wireless likely to be Realtek or Ralink which are not good hardware and drivers are not likely to help. You also likely only have 1 antenna lead which means your upgrade options are very limited. Post back with any questions.
Since you are only looking for a driver update, you can easily find out that information by going to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.
Thank you for your reply. If i am to go into Device manager, especially if i just set up the product, Windows will try to add generic drivers from its own source not necessarily the HP servers, is that correct ?
I'm gathering this is the problem. He does not know what type of wireless card he has. And no, just going into the device manager to ascertain which card you have will not affect the installed drivers. And I will add again that some of the wireless cards installed by HP are just not good hardware particularly if there is only one wireless antenna and there is no driver that will make the card functional to any reasonable degree so my advice is let's find out what you have before spending a lot of time on drivers. Just sayin'
I apologize for creating so much confusion. I'm not necessarily interested in what wireless card i have, i am rather interested in wether the Wi-Fi adapters are region or country specific and if i can expect that all the Envy or Pavilion units can use an intel wireless driver.
I'm not looking for a specific driver version, but noticed that for many models, there are drivers for a series of adapters and in my case i was able to install both the Realtek wireless and the Intel wireless adapter.
Please be informed that network performance will vary based on the configuration of each system connecting to the network. However, I would like to suggest a few checks for us to see if we can have your concern addressed.
Would you have any insight on where the problem would be? I'm fairly confident that the issue lies with the Intel adapters since non-Intel devices reach the expected speeds. However I guess there is the possibility the AP has compatibility issues with Intel adapters? Please let me know your thoughts on this, and whether I need to take this issue up with Ubiquiti too? Thanks!
Thank you for the response. Since it is affecting multiple devices, adapters and APs although there a multiple factors that we need to consider to identify the cause. It is highly unlikely that different adapters are affected (AX series and Killer) with different drivers. different software packaging and microcode are having the same results with different tested APs (UMD and Ubiquiti), unless it is really the case.
However, we are willing to look into your concern to see how we can move forward with your concern. I would like to request to download the Intel SSU as this can help us with the situation. Please note to provide system scans using all OS (Win10, Win11 and Ubuntu 22.04.3). Please see links below:
I have collected as many SSU files as I could. The Ubuntu 22.04.3 system was upgraded to Kubuntu 23.10 recently, so that is included instead of Ubuntu 22.04.3. There is also another Lenovo laptop with an AX200 that I can eventually get an SSU file from within a few days.
I appreciate your confirmation. I received your email about the requested information that we're asking. We will do further research on this matter and post the response on this thread once available.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
If your Microsoft Windows PC has a wireless network adapter, but it is unable to detect your router's WiFi network or does not connect reliably, you might have an older wireless network adapter, or its drivers might be out of date.
Downloading and installing the latest drivers for your wireless network adapter from the manufacturer's website might fix your WiFi connection issues. You can use the Windows Device Manager to find out who manufactures your wireless network adapter.
After you find out who manufactures your wireless network adapter, you might want to connect your computer directly to your router with an Ethernet cable to access the Internet and download drivers. You can also download the drivers on another computer and put them on a USB flash drive to install them.
GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:
NETGEAR ProSUPPORT services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs:
I have tried to check for updates for the driver, as well as enable and disable it. I also tried the same with the network adapter.. anything you can think of you name it.. but I still can't find a solution.
Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Windows 10 space- please post Windows 10 questions here in the future.
Please go to the device manager and check for the driver for the wireless adapter. I would suggest you to download and install the fresh driver from the manufacturer's website. I hope this could be helpful for you.
If you have problems connecting to Indiana University's wireless network, make sure your device's wireless software or drivers are up to date. Wireless manufacturers regularly release new driver updates to solve issues such as interoperability problems with access points from other vendors, or to address software bugs. Having the latest software or drivers for your wireless adapter will assure that you'll have the best performance, reliability, and functionality.
macOS will typically perform a weekly check for software updates automatically, provided you are connected to the internet. To manually check your macOS device for the latest updates, follow the instructions at Keep your Mac up to date.
Most manufacturers will have support pages where you can download files for your drivers as needed. If the driver on your computer is older than the driver on the manufacturer's website, download the newer versions.
At the beginning of November, i downloaded a few updates for windows 11 and I suddenly had multiple issues, doing research it appeared my motherboard failed. I replaced the motherboard, and the issues persisted. I wiped the hard drive and installed windows 10. The system is stable now but i am unable to connect to the internet. the Ethernet connection will not recognize the network and has an IP config error. The WiFi has a code 10 "will not start" error on device manager. SO far i have tried:
1. turning everything (including router and modem) off and back on again
2. I have verified with other devices that the Ethernet cable and router port work correctly.
3. updated drivers for LAN, WI-FI , and GPU (downloaded directly from ASUS site for the motherboard)
4. updated BIOS
5. verified modem has current software
6. verified IPv4 is turned on/disabled IPv6 (has since been turned back on)
7. used Google DSN for IPv4
8. cleared network cashe VIA CMD
9. the entire first page on google results for "Ethernet doesn't have a valid IP configuration"
10. reinstalled windows and repeated all previous steps
11. Removed the SSD, installed windows 11 on a brand new SSD
12. installed a wifi card through PCIe, disabled wifi and bluetooth on the BIOS page